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March 13, 2018 10:53 pm by JVS3
Wave 2 pre-order ends this Thursday! Plus, fan questions answered by Super7

Click here for Wave 2 pre-order details!

The Masters of the Universe Club Grayskull and Classics Wave 2 Collections are each a set of four deluxe, 7-inch tall, highly articulated and fully posable action figures including a host of accessories and interchangeable parts. Each super detailed Classics Figure is sculpted by the Four Horsemen and comes packaged in a brand new blister package featuring new artwork inspired by the iconic vintage Masters of the Universe toys.

This is a made-to-order release and the pre-order window will close this Thursday - March 15th. Once this window closes Super7 will not be able to accept any additional orders for this release.

Also, various questions have popped up from fans related to Wave 1 and Wave 2. Super7 has provided some straight-forward answers to these questions to better inform fans who have yet to pre-order Wave 2:

1. What is the delivery date for Wave 2?

Wave 2 is expected to arrive from the factory and start shipping to customers at some point in August 2018.

2. What steps will Super7 take so that future female figures will not have incorrect hip pegs?

The hip pegs have been replaced for Wave 2 and for future waves.

3. Both Dylamug and Man-E-Faces have rotating faces. Also, many fans discovered that simply forcing Tri-Klops visor by hand will not free it and they are required to use a hair dryer or hot water to free up the visor. What measures will you implement so future rotating elements don't have the same problem of Tri-Klops visor?

After having reviewed the matter further, we are working with our factory to isolate the issue so it is corrected on future figures with rotating parts.

4. In light of examples of breakage being reported, will a stronger neck peg be implemented in Wave 2 and beyond?

The plastic hardness will continue to be fine-tuned.

5. Are different plastics being explored for Wave 2 and beyond to avoid the waxy / shiny surface?

The surface quality will continue to be fine-tuned.

6. What is the procedure for returning faulty items, and will you provide a prepaid return label as well?

We're offering a refund for Teela in-package for fans who don't like how the final product turned out. Since this return is optional, we do not cover the cost of return shipping and you will have to ship Teela back at your own expense.

For any figures that have an obvious defect or missing accessory, we have some CS stock to cover replacements and there is no cost to our customers to replace these products. To get the process started, you will need to provide photos of the defective figure for our review. For a missing accessory, you will need to provide photos showing the accessory is missing in an unopened, in-package figure so we have proof this was a factory error. After you have your photos ready, please contact our friendly Customer Service department and they will be happy to help!

Click here for Wave 2 pre-order details!

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