Bad news Super Power Collectibles is closing. :(
Anyways, just got the shipping notice for the Horde Trooper 2 Pack, Mantenna, Lord Dactus, and Nepthu, so they're on their way! :hmgrin::skgrin:
Really should've called my credit company first though when this mess started. :hmshift:
So I ask the customer service at Matty if my credit card was updated in preparation for Castle Grayskull. They said it wasn't, so I gave them all my credit card info, and specified shipping as regular shipping (since that was what my original order was). Then out of curiosity I ask them how much would DHL shipping, and specifically stated that this was just an inquiry. Several days later, they cancelled my CG, then reinstated it with DHL Express shipping. They are charging my $58.50. Is anybody getting charge the same amount? I'm just gonna go with DHL Express...even if I didn't ask for it :hmlol:
Standard shipping is supposed to be $87 for delivery in a few weeks...$58.50 is 24 hours...tough choice.
Got my October sub today!
My October sub came in too!
$26.73 customs fees...
me too.. gotta love these customs charges:hmgrin:
and the shipping label stated express post.. i don't get it :hmlol:
side note.. i asked the lady at the 711 where my shipments go. i asked her....can you tell me why you can only pay cash and no other option.. she replies with " well it's COD, you can pay cash or Debit.. COD stands for Cash or Debit":hmlol: i nearly fell over laughing... i said .. you mean Cash on Delivery... she says.. yeah and Cash or Debit..
my night was great.:hmlol:
Man really hate paying taxes on figures! A statue I ordered today arrive and I had to pay tax on it, plus the $10 handling fee Canadapost charge! I'd forgotten they charge for handling!
Yeah, I'm getting hit with customs and taxes on Matty shipments more and more lately.
Got my October sub package today, it was not sent international post as I ordered last year, but via DHL. International Post means through the USPS, I am going to contact Matty to resolve this. I'm no fan of packages from Sweden (to say the least...) but getting charged brokerage fees every single time is unacceptable. I did not sign up for that and was not notified of a change. Not cool.
Ends up being a higher shipping rate and you still pay duties and taxes the same, and you wait 3 weeks.
This is what i get from matty regarding CG shipping cost....
so i think i will stick with the slow shipping.Quote:
Thank you for contacting the MattyCollector.com online store.
The exact amount charged for your transaction, including any taxes or discounts, is accurately listed in the confirmation email sent at the time of the transaction and in the electronic invoice for the order.
Since we are unable to do a test order for the Castle Grayskull, we are unable to provide an estimated shipping cost using DHL.
The shipping amount on your order is $37.85 and International Post is the selected shipping method.
MattyCollector.com online store
That may sound harsh, but it's a reality of international purchasing. The only reason you don't always get charged with Canada Post is because they don't have the manpower and resources to process every single package that comes in. They tend to only target the higher value items. But in reality, every purchase from the US is supposed to be charged your appropriate provincial tax. Just be happy that toys don't have actual duty on them.
I just spoke with Matty about my CG order and they said that Old UPS economy was still an option for CG at $58.60. The same service they used to offer with UPS - with brokerage included! It will save $14 at the door as opposed to the COD fees that DHL applies and lower shipping than the $64.55 that DHL wants for their one day shipping.
Any purchase made containing a large item like a beast, or a weapons pack, or three or more regular figures will be sent by DHL Global Mail (even if you picked International Post), like CanadaClassics said, and then you're getting guaranteed customs.
So you still can avoid extra fees, just as long as you're only buying two or less regular figures at a time.
Anything else & DHL is the cheaper, quicker option in the long run because they'll all be charged customs anyways (since DHL bypasses the inspection & automatically charges the assumed amount themselves).
Anyone get their October non-sub stuff yet? I'm still waiting on my Weapons Pack.
I just got the weapons pack this morning! No tax! Really irritating why they can send small value items to Sweden, but choose to send big items via DHL global!
- - - Updated - - -
Just got the November stuff via DHL Express :hmlol:
I was checking my orders and I just realized that I haven't received Sky High with Jet Sled yet, and I ordered them back in the middle of September. Ordered via International Post, no tracking.
Am I screwed, or is there a chance it's just really late? Anyone get their stuff really late?
(If it indeed did get lost in the mail, this would be the first time that its ever happened.)