'My address information' page on Matty Collector
I need a bit of help off some techno buffs.
I live in the UK, and have had all of my orders shipped to me here at my home in London.
I've just logged in to my account on Matty, to find this address underneath my default address
Paul Smith
636 Girard Avenue
East Aurora, NY 14052
US
716-687-3000
Does anyone know what this is? Apparently it's Fisher-Price. But why would their address be on my account and who is Paul Smith??
Thanks for any replies.
I will never buy another Mattel Toy for the rest of my life
Honestly, I am done with them.
I placed an order for some figures right at 12 noon today. My order sat there 20 minutes before it seemed to bomb out. So I placed the order again and it seemed to go through that time. I check my email and both orders went through, so I called Matty to cancel the second because their website was acting flakey (as it always does).
The customer service rep and a manager both told me they would not cancel the second order and that there were no returns. I told them the issues I had with the site and they didn't care.
I'm done. I called my credit card company to dispute all charges and I am canceling my credit card for a new one, so they can never charge my card again. I had two of all three 2013 subs but they will never get my money for them.
Absolutely absurd.
Thanks for the vent vine. :)