From what I've gathered if you ordered separately, they have to ship seperate this month. Next month you can combine.
I ordered my MOTUC & Watchmen seperate & thats how they are shipping. Fingers crossed for next month.
i may have missed the answer to this question but....
is everyone else getting EMAIL_ADDRESS_NOT_VALID_FOR_PURCHASE_PLAN_ACTIVATI ON when you click early access?
Mine works, though I had to login, then hit the main page of the "subscriptions" part, then hit "my subscriptions" and login again, then they were there.
Mine's working now too! Guess they shooed the gremlins away.
What the hell?! I finally get the subscriptions page and it still has MY OLD ADDRESS in it. HOW MANY TIMES DO I NEED TO CHANGE THAT ***** BEFORE THEY GET IT RIGHT!!! If they shipped my subs to the wrong address for this month I am going to refuse Netossa and get my $35 back since they did not bother to combine shipping with my DC sub even though I ordered them both together.
I'm in utter shock right now. Yesterday I got the dreaded Digital River email stating that they were unable to create my 2013 subscription order due to a credit card authorization failure, so naturally I was dreading the call to customer service. To my surprise, the email gave me a link to a shopping cart page in which I was able to reenter my payment information thus reinstating my sub. A few minutes later my sub page was up and running and the order was in process, and today my Netossa figure was shipped. I know I probably shouldn't rejoice just yet, but it really does seem that they're finally getting their act together.
Anyone find on the "My Subscriptions" page where we can change the shipping "type"? I see the address and the payment, but no shipping method - DHS / International Post?
My subs are still not showing up in the My sub account :(
Customer service told me to wait a day or two. So I will. But I'm
A bit nervous about it.
My subs are there, but the early access page requests an additional login [well done] and then there's no content :hmconf:
Wasn’t the My Sub page going to allow us to update our pre-order information for Grayskull too?
I was also expecting to be able to change the shipping method for my sub but I don’t see an option for that either.
I placed 2 different sub orders. My first had 1 motuc, 1 dcie, and 1 watchmen. I picked UPS and all those did ship together. My second order was just 1 motuc. I screwed up it turns out on my 2nd order and pick snail mail.
but b/c My sub does not let me change ship methods, I will not be able to combine my subs into one shipment next month. God I hate DR. And why in the world can we not change our ship method with this My Sub crap?
PURE BS! You mean to tell me that for some thing gets billed month to month for an ENTIRE year NOTHING can be done and we're all just screwed? Or you, meaning they "choose" not to get it done.
Even though I used the same shipping address and USPS for both, my subs show up and are listed as not combined. When I tried to change them to combine, I got a message that says they are not combined and this can NEVER be changed.
I hoping the word never is used here in a loose sense meaning not until next month at the latest. As it stands my reward for buying two subs is the benefit of paying Mattel more money than day of shoppers will have to pay.
So much for this page making sure you get your items shipped to the correct address. :hmroll:
Whew. Got my situation all sorted out.
I had updated my payment info since I originally ordered the sub so I got an "URGENT" email from them on Friday. I kept getting "Payment Authorization Failure" on my new card that I wanted to use for some reason so I said **** it and used my original one which I didn't really want to use for this but whatevers. Now that I used my original card with updated info, it worked and my stuff FINALLY shows up in the "My Subscriptions" thingy. Just glad I didn't have to call them. :)
Early access page works but there are just no figures shown on it. Actually, there is kind of nothing to see :hmeek:
Are Griffin and H. Prime already sold out? Or what is going on?
I get the same thing under my subs page. My January figures shipped separately, I guess because I bought the subs on different days, but it seems they are combined already. However it does not say anywhere on the site that this would happen.
It says if you use the same payment method and shipping address your subs automatically ship together. What crazy BS. If it is not combined next month I will cancel them both.
- - - Updated - - -
Anyone else not seeing his/her subscription(s). Since January 10th, I get this information:
NOTE: Updates to your subscription payment or shipping information may take 1-2 minutes to apply to your subscription. After you have saved your change(s), you may need to refresh the "My Subscriptions" page after the short 1-2 minute wait in order to allow the page to reflect the updates to your subscription.
What shall I do?