Functionality problems with the new chat
We had high hopes in the chatter crowd that the advent of the new chatroom would entice more members to chat regularly. Unfortunately due to a number of problems with the new chat program it's had the opposite effect. We actually have less regular chatters now than before. Most new people who come in are turned off by the quirky workings of it.
The most important problem is that it logs you out unless you're constantly active. It's a very short timer as well, and when you're logged off you have to close the whole chat down and then re-open and "pop out" again to resume chatting. The fact that you can't even go AFK for a short time is very annoying for people who have other stuff to do on the side, and even for people chatting hardcore. The fact that it does not count playing a game or drawing in the Handwritten Message function as activity (meaning you get logged out while you do that) is kinda weird too.
Second, the new chat has a ridiculously complicated method for sending private messages. It's very important to a chat to be able to just open a window easily to talk to another chatter in private, to resolve trades, talk about personal stuff or whatever. In the new chatroom you actually have to create a whole new chatroom, invite someone, and then both join the room, which is way too much work and too byzantine.
Finally the new chatroom has only one available background color, white. It's very straining on the eyes to not be able to choose a more soothing color scheme.
If these matters could be fixed, the new chatroom would be great.