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  1. Replies
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    Thank goodness! And change for the better. ...

    Thank goodness! And change for the better. Another solid round of answers that are to the point and not upsetting.

    Thank you so much whoever is answering these yet again!!!!
  2. Replies
    55
    Views
    4,464

    Straight forward honest answers yet again with no...

    Straight forward honest answers yet again with no snarkiness!
    Whoever is writing these sounds as if they are with us and understand. Thank you very much!!!
  3. Replies
    1,172
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    68,028

    If I purchase other items (not Castaspella) from...

    If I purchase other items (not Castaspella) from the Cyber Monday sale to get over $99--I still don't get free shipping...it's not just Flash items. Yet I got Free shipping on those items a few days...
  4. Replies
    1,172
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    68,028

    This has happened to me several times in the past...

    This has happened to me several times in the past as well. They told me that they can't cancel an order, even if it was just placed. Apparently your web order goes to the shipping part of their...
  5. Replies
    1,172
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    68,028

    Wow, only 30 minutes????? AND you got a...

    Wow, only 30 minutes????? AND you got a resolution?

    In the old days, I'd be on hold for hours, and eventually get a ticket with a veiled promise of a call back with a resolution. They really are...
  6. Replies
    89
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    6,653

    WOW!!!!!!! Like others have said, when I read...

    WOW!!!!!!!

    Like others have said, when I read these answers I was blown away at the different approach.

    Somebody who is intelligent, polite, and friendly answered these. Whoever you...
  7. Replies
    544
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    43,610

    Well, I'm glad he's gone, I just wished it would...

    Well, I'm glad he's gone, I just wished it would have happened sooner before the end of the line here.
    I know, I know, many appreciate what he's done for Classics and how he started it, myself...
  8. Replies
    336
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    12,045

    What!!!!! No late starts, no insane sell outs,...

    What!!!!!

    No late starts, no insane sell outs, no WSOD, no server errors, was able to order one of each item that I wanted.

    Maybe Matty/DR fired Speaker Sebelious as well.
  9. Replies
    17
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    1,407

    I think we all would have. But thank you BOTH...

    I think we all would have.

    But thank you BOTH (Tallstar and MOTU Manaic, as well as CreamCheese Alchemy) for the awesome give-aways to help promote the sub!
  10. Replies
    116
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    7,017

    OK, thanks for the clarification. I usually can...

    OK, thanks for the clarification.
    I usually can see my subscription in this area, and got concerned when it wasn't.

    Digital River--"******* you off--every order at a time."
  11. Replies
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    7,017

    Is everybody's MY SUBSCRIPTION working on the...

    Is everybody's MY SUBSCRIPTION working on the Matty site for 2014?

    I subbed this year with the Quarterly option. However, when I log into MY SUBSCRIPTION--it shows that I don't have any...
  12. +1 for me. So 762

    +1 for me.

    So 762
  13. Replies
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    1,903

    Thank you very much! PM sent, however I can't...

    Thank you very much!

    PM sent, however I can't get a picture on it. I could email you it, or here it is:
    93712

    THanks again CreamCheeseAlchemy
  14. Adding my sub to the cause and contest. Thank...

    Adding my sub to the cause and contest.

    Thank you for very much MOTU-Maniac!!!!

    93709
  15. Replies
    286
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    13,324

    Also guys, don't forget we're dealing with the...

    Also guys, don't forget we're dealing with the Mighty Spector here! Time traveling supergod that has the ability to go back and forth in time. He warned us back then to sub, because he KNEW Ram Man...
  16. Replies
    286
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    13,324

    I agree with this post. I've been with this...

    I agree with this post.

    I've been with this line since the original SDCC King Grayskull. I've subbed every year, because as the line got more popular, I got tired of the day of sales--missing...
  17. Replies
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    13,324

    Thank you so much Strongdar!!!! I couldn't...

    Thank you so much Strongdar!!!!

    I couldn't chose a shipping method either this morning. Assuming it had something to do with my Sub being Quarterly shipping, I called the Escalation Dept.
    I had...
  18. Correct, I noticed this long ago before MOTUC...

    Correct,

    I noticed this long ago before MOTUC became popular with the JLU brand. Items would go on sale, then "Sell Out". Only to be offered again in a few months when the next JLU figures were...
  19. Replies
    2,170
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    146,154

    I don't think people are trashing them because of...

    I don't think people are trashing them because of not getting Teela, but rather how the whole thing was handled.

    If Teela was so INSANELY low in quantity, why put her up on a sale page and instead...
  20. Replies
    2,170
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    146,154

    Like others have said, I saved a bunch of money...

    Like others have said, I saved a bunch of money today by not giving it to Matty!

    Past flash sales, I've spent several hundred dollars to just get doubles of figs I want to open--since I've been in...
  21. Replies
    2,170
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    146,154

    I honestly think he doesn't have any control over...

    I honestly think he doesn't have any control over DR. He just has control over snarky comments and overhyped PR messages.
  22. Got my cancellation email this morning as well. ...

    Got my cancellation email this morning as well. With no word on the new order. Why did they even have us call to verify our credit card payment then? Did this work for anybody?????

    All the...
  23. Like I believed the Hoverboard would actually...

    Like I believed the Hoverboard would actually "glide" as advertised. :sklol:

    And guess what folks, we haven't even started to receive the item to discover the inevitable quality control issues...
  24. Replies
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    63,664

    All the time. Some orders allow you to see this....

    All the time. Some orders allow you to see this. Others don't. Not sure why, and it always says that they are working hard to correct this. I've been seeing that for over a year. They must not...
  25. Scott----- I'm a dentist, who sees real patients...

    Scott-----
    I'm a dentist, who sees real patients during the day and hopefully is making a difference in the lives of those families I treat.

    And I don't have time for this ****!!!!

    Digital...
  26. I feel your pain. I accepted the ********...

    I feel your pain.

    I accepted the ******** answer of cancel the old/reorder a new, however I'm not optimistic. I'll let you all know how this works, but as far as I'm concerned, if the new order...
  27. My credit card number was changed by the bank...

    My credit card number was changed by the bank several months ago because "some" retailer reported it as compromised. I knew this one action would cause lots of headaches with my automatic payments...
  28. Great post Daniel! Although I don't believe...

    Great post Daniel!

    Although I don't believe Mattel or Scott (he's hired to promote the line) really care that much about customer service. That's why they hired the pro's at Digital River. ...
  29. Replies
    1,777
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    203,688

    I think $40 each

    I think $40 each
  30. Lou Scheimer!!!!!!!!!!! I was actually going...

    Lou Scheimer!!!!!!!!!!!

    I was actually going to submit my Scheimer themed Masters figure for the Create-A-Contest, but didn't have time.

    Peter Jackson
    87503
    and George Lucas

    87504...
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