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Type: Posts; User: turin

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  1. Best of luck mate. Let us know how it works out...

    Best of luck mate. Let us know how it works out for ya...
  2. My scareglow arrived without the relinquary key....

    My scareglow arrived without the relinquary key. I contacted DR and they said to return the item for a full refund. I wanted a replacement but they would not facilitate this as i'm an international...
  3. @ MOTUfan. Maybe you should post this...

    @ MOTUfan.

    Maybe you should post this information on Matty's facebook page with your order number. My scareglow arrived damaged and I could not get any satisfaction with DR or Mattel.

    I posted...
  4. Positive experiences with Mattycollector.com / Digital River

    At the risk of incurring the wrath of many board members, can I just thank Matty for sorting a recent customer service issue for me.

    My original Scareglow arrived minus the relinquary. I...
  5. I cannot wait for Trapjaw. When we were younger,...

    I cannot wait for Trapjaw. When we were younger, my brother played the good guys and i had the sociopaths. Trapjaw was probably my favourite (on account of the jaw articulation).

    Bring it on....
  6. Hi Guys. The subscription notification I got was...

    Hi Guys. The subscription notification I got was as follows:

    Order Date: December 15, 2009

    Product Name Subscription Date Expiration Date Amount...
  7. Replies
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    I;m not from the US, but can you write this...

    I;m not from the US, but can you write this purchase off as a charity donation on your tax return?
    It's a different coloured King Grayskull. How on earth could it be worth this?
  8. I don't have a subscription but I got a shipping...

    I don't have a subscription but I got a shipping confirmation for Beastman on monday. Still haven't received confirmation of BA he-man or Adora though.
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    1,840

    Old bonehead showed up in my postbox on monday....

    Old bonehead showed up in my postbox on monday. It might be pure nostalgia but I think he's the best figure yet. Hope those of you who have't been successful yet manage to pick one up on the 27th....
  10. Replies
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    26,400

    I'm not overly impressed with this sculpt to be...

    I'm not overly impressed with this sculpt to be truthful. Just looks slightly underwhelming when compared with Mer-man, Skeletor and Webstor. I'll probably still buy one though :)
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    564

    Hello lads. Good to see the Irish contingent...

    Hello lads. Good to see the Irish contingent showing up at last. Are any of you buying the classics? Would be interested to know whether it takes everyone a month for their figures to show up in...
  12. I'm actually a little bit concerned about how...

    I'm actually a little bit concerned about how Matty intends to maintain quality control standards considering that they're now producing new characters and re-issues in the same months.

    I've...
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    297

    A festive thank you to the org!

    Hi all. I'm not the most prolific of posters on these boards but i'd like to thank everyone here for re-introducing me to the joys of He-man and the MOTUC range.

    February of this year I happened...
  14. Replies
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    10,463

    2. Neutro: Some fans have received Scareglow...

    2. Neutro: Some fans have received Scareglow figures that were missing the "Cursed Grayskull reliquary" and/or the key inside. Will Mattel send them these missing accessories?

    If anyone received a...
  15. Hi guys. I was lucky this month and managed to...

    Hi guys. I was lucky this month and managed to get Skeletor, though i missed out on he-man last month as i was on honeymoon. Feel very sorry for people who weren't able to get him.

    I was thinking,...
  16. Replies
    463
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    24,767

    Finally received my refund. Lets hope that's the...

    Finally received my refund. Lets hope that's the end of it... :)
  17. Replies
    463
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    24,767

    No charges on Scareglow for me this month...

    No charges on Scareglow for me this month thankfully but still haven't received any communication from DR regarding a refund on Teela (hasn't been credited to my CC either).

    Will have to email...
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    I'm on honeymoon and missed him again! Grrr... ...

    I'm on honeymoon and missed him again! Grrr...

    p.s. Better go before the Mrs finds out i'm on the org
  19. Replies
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    24,767

    I can understand how the issue with US customers...

    I can understand how the issue with US customers is complicated by different states charging different sales tax, but it is fairly unequivocal that Mattel/DR should not be levying taxes on EU...
  20. Replies
    463
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    24,767

    I emailed them 3 weeks ago and haven't even...

    I emailed them 3 weeks ago and haven't even received the courtesy of a reply. If they do not refund me in the next few days I intend to stop collecting the line and will ask my cc company to refund....
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    I've bought every figure since Stratos but the...

    I've bought every figure since Stratos but the only 3 are listed in my order history. Matty seems to have cataloguing for me around the time of zodac.

    Edit:
    Please see this thread for more info....
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    2,417

    I honestly think that Mattel are killing their...

    I honestly think that Mattel are killing their own line with their marketing and mishaps. Lets list a few of the mishaps from the past year:

    1. Mattycollector.com not being able to handle site...
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    2,621

    Subscription charges for international customers

    International customers based in the EU have been levied with a tax for the October figure but not the September figure. Digital River's justification, as per the standard email being sent to...
  24. Really? That's great news - When did they...

    Really? That's great news - When did they announce that?
  25. international taxes

    I got a subscription renewal for Teela. They added an additional tax of $4.49 that i've never been charged before. I thought Toyguru said some time ago that this tax on subscriptions was an error.
    ...
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    1,422

    14 I didn't subscribe even though i'd like the...

    14

    I didn't subscribe even though i'd like the map and wun-dar. I have a subscription for 09 but have been distinctly underwhelmed by their customer service systems. If they ever manage to do...
  27. i'm not sure whether to sign up for the...

    i'm not sure whether to sign up for the subscription or not. I took the 09 subscription but am more dubious about signing up for a whole year. i'm an international buyer and have already been burned...
  28. I'll go you one better. I rang their customer...

    I'll go you one better. I rang their customer service international as i'm based in Ireland. They told me to ship the damaged item back via international tracking and they would issue me a...
  29. Damaged packaging - Toyguru please note

    I'm not trying to craft another complaint email here but just trying to bring something to Matty's attention. I ordered 2 Hordak figures and they arrived in pretty poor condition.

    The damage must...
  30. Thread: What if...

    by turin
    Replies
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    454

    Legal issues that are maybe not insurmountable? ...

    Legal issues that are maybe not insurmountable? I just think there's a massive market for this product and it's something that would have incentivised subscription for 2010.

    I'm still deciding...
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