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  1. Replies
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    Drat, it will be hard for me to resist a...

    Drat, it will be hard for me to resist a Filmation Hordak statue. I'd really need a She-Ra to go along with it tho!
  2. Click Checkout

    Click Checkout
  3. Yes you should be fine. Your special badge will...

    Yes you should be fine. Your special badge will be mailed with the figures.
  4. Please send the email via the contact form on the...

    Please send the email via the contact form on the Power-Con website:

    http://www.thepower-con.com/about-us/
  5. Use the contact form on their website and we will...

    Use the contact form on their website and we will do what we can to help you out:

    http://www.thepower-con.com/about-us/
  6. No. Attendee tickets and exclusive pickups are...

    No. Attendee tickets and exclusive pickups are non-refundable. If you feel there is a chance you cannot make it, we strongly recommend that you purchase a non-attendee pass and have the exclusives...
  7. Yes, now bring on Master Sebrian please!!

    Yes, now bring on Master Sebrian please!!
  8. Got mine around 3am and a pending charge on my CC.

    Got mine around 3am and a pending charge on my CC.
  9. Sort of a harsh reaction here, don't you think?...

    Sort of a harsh reaction here, don't you think? If I recall my conversation with a certain Mattel employee at the party correctly, they are workshopping putting them online (or such) at some point....
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    Power-Con 2016 Hotel Reservations Info

    http://www.thepower-con.com/wp-content/uploads/2015/08/hotel2016.jpg

    Fans can now begin reserving their hotel rooms for Power-Con 2016! The show is June 4th & 5th, 2016!

    Our convention hotel is...
  11. Non-attendee exclusives will ship 3 to 4 weeks...

    Non-attendee exclusives will ship 3 to 4 weeks after the convention.
  12. Please see the earlier update about emergencies...

    Please see the earlier update about emergencies and refunds. For everything else:

    The Power-Con attendee tickets and exclusive purchases are non-refundable. If your exclusives are not picked up by...
  13. The sales will be done through a ticket vendor we...

    The sales will be done through a ticket vendor we are using - make sure to go to our official website for the sales: http://www.thepower-con.com/

    No need to register in advance. Once attendees and...
  14. For items shipped to the same address, we...

    For items shipped to the same address, we recognize two people who have similar interests in He-Man & She-Ra may live at the same address. So, that won't be a problem.




    Power-Con purchases...
  15. The prices you see are the final prices after all...

    The prices you see are the final prices after all taxes, fees, shipping & handling have been considered for different destinations. The only way for you to save more money is to post in the MOTUC...
  16. If you have a medical emergency, family...

    If you have a medical emergency, family emergency, or death in the family, we will refund your Power-Con purchases in full. The only condition is that you must provide some proof. We wish we did not...
  17. There is no tracking on parcel post. USPS...

    There is no tracking on parcel post.



    USPS Priority International has tracking. But USPS international tracking is known to be unreliable. Once it leaves the USA, it may or may not be tracked....
  18. There will be an option to add insurance to your...

    There will be an option to add insurance to your order for an additional fee during the checkout process.



    I've updated the FAQ to reflect this. The US sales tax is what is already included if...
  19. Puerto Rico is a US territory so you should...

    Puerto Rico is a US territory so you should select one of the USA shipping options. :hogrin:
  20. Q. As a non-attendee, can I purchase 3 of the...

    Q. As a non-attendee, can I purchase 3 of the same figure instead of 1 of each?
    A. No, when a non-attendee places an order, they are limited to one merchandise access pass where they can purchase up...
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    Speaking of hijacking other people's ideas... ...

    Speaking of hijacking other people's ideas...

    https://paxholley.files.wordpress.com/2007/05/ghost_busters_liveaction.jpg

    Just reminding :howink:
  22. Replies
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    Comet Cat and Dinosorb are in the She-Ra episode...

    Comet Cat and Dinosorb are in the She-Ra episode "Assault on the Hive". I wouldn't mind getting at least those two.
  23. Any taxes are worked into the prices. ...

    Any taxes are worked into the prices.



    Strobo was a Matty Collector traveling exclusive. These exclusives are Power-Con specific and we are unable to run them the same as Strobo at the previous...
  24. 1. Everything is done in order. As long as the...

    1. Everything is done in order. As long as the figure(s) are in-stock when you move from the ticket / access pass screen, you can pre-order them all at the same time. Once they are all in your cart,...
  25. Yes, contact the convention directly via the...

    Yes, contact the convention directly via the Contact form on our website if you know you will now be attending so we can make adjustments based on what you are owed in a shipping refund VS what...
  26. People can buy tickets day-of to enter the show...

    People can buy tickets day-of to enter the show at the hotel itself. There will not be any exclusives available though for those individuals.
  27. There will be a 3 hour lead-time for attendees: ...

    There will be a 3 hour lead-time for attendees:


    Attendee sale time: Saturday, August 15th at 9:00am Pacific / 12:00pm Eastern
    Non-attendee sale time: Saturday, August 15th at 12:00pm Pacific...
  28. PayPal is accepted and the pass purchase and the...

    PayPal is accepted and the pass purchase and the exclusives purchase will be in the same session.
  29. Due to the limited nature of these exclusives,...

    Due to the limited nature of these exclusives, they each have the same production run.
  30. We are going to put all the questions together...

    We are going to put all the questions together and do a FAQ update for everyone.
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