I had my first major quality issue with MOTUC over Christmas.
I bought a He-Man and Battle Cat for my son. It was great to see him open it on Christmas Day and it brought back so many memories of me opening MOTU on Christmas Day.
Anyway, he asked for me to open Battle Cat for him to play with and when I did the rear leg fell off and I couldn't get it to fit in the recess without falling off again. My son just shook his shoulders and went off to play with something else but I was devestated
I was contemplating contacting Mattel for a replacement but I decided to try to find the issue. It ended up being too much plastic in the recess so I had to get a knife and scrape it away. It actually worked and now the leg fits in perfectly. I am not a customizer so I don't have much experience when it comes to doing things like this to toys.
I shouldn't have had to do it, and it was disappointing but now everything is great again