Results 1 to 19 of 19

Thread: Just A Heads Up... DRI Unauthorized Charges

  1. #1
    Daemonite Scum! Jobber's Avatar
    Join Date
    Nov 2005
    Location
    The Void
    Posts
    1,013

    Just A Heads Up... DRI Unauthorized Charges

    I just got 2 Unauthorized Charges from DRI (Digital River Ireland) for over $300. Luckily my card company caught it ahead of time and declined them. But I just want to let everyone know to watch out for possible charges.
    "A Person Who Is Willing To Die For Someone Else, Has Nothing To Live For Themselves!"

    ~ Me ~

    FeedBack:
    http://www.he-man.org/forums/boards/...d.php?t=141117

  2. #2
    Heroic Warrior sandrockgundam04's Avatar
    Join Date
    Apr 2010
    Location
    Louisville, KY
    Posts
    463
    I've seen people on FB saying this as well.

  3. #3
    Heroic Warrior Robogeek1973's Avatar
    Join Date
    Mar 2010
    Location
    Rotterdam NY
    Posts
    405
    Oh jeez, really?

  4. #4
    Widget Law83's Avatar
    Join Date
    Jul 2015
    Location
    Wigan England
    Posts
    18
    Could someone please tell me how you delete your debit card details off Matty as there doesn't seem be an option. Thanks.

  5. #5
    Heroic Warrior diosoth's Avatar
    Join Date
    Sep 2010
    Location
    WKRP in Cincinnati
    Posts
    2,269
    Are these charges via Matty or another online retailer? This info would help. If it's Matty, as they're now shut down no new orders can be placed so unless it's already been charged, we're probably safe from new charges. If it's another retailer than either Matty or DR were compromised and they're using the info at other stores in the DR network.

    I'll keep an eye on my debit/bank, though one order was placed on a low-limit CC that has little left on it now so if they try that it won't go anywhere. Bank though is good at reversing charges quick.

  6. #6
    Heroic Warrior
    Join Date
    Jan 2014
    Location
    Hellbourne, Australia
    Posts
    1,126
    Quote Originally Posted by Law83 View Post
    Could someone please tell me how you delete your debit card details off Matty as there doesn't seem be an option. Thanks.
    Yeah, I'd like to know this too. Can't get rid of 'em.
    MASS REJECTION
    www.facebook.com/massrejection

    Wanted in Collector's Choice:

    Masks of Power Demons, Prince Dakon, Attack Trak, Anti-Eternia Man-At-Arms, Dylamug, Mini-comics Tri-Klops.

  7. #7
    Heroic Warrior
    Join Date
    Nov 2012
    Posts
    547
    Quote Originally Posted by abaddon View Post
    Yeah, I'd like to know this too. Can't get rid of 'em.
    Go under Main Help. Login and you should see Payment Information with all the cards you have used. You have the option to delete each of them.
    Most Wanted:

    Snake Mountain and Eternia Playsets!

  8. #8
    Heroic Warrior diosoth's Avatar
    Join Date
    Sep 2010
    Location
    WKRP in Cincinnati
    Posts
    2,269
    since Matty is closed, everyone should probably do that anyway. Though if their database was compromised, it won't matter one way or the other.

  9. #9
    Heroic Warrior
    Join Date
    Jul 2010
    Location
    Athens AL
    Posts
    921
    There is no delete option for the payment info.

  10. #10
    Heroic Warrior MJOLNIR's Avatar
    Join Date
    Aug 2014
    Location
    New York City
    Posts
    766
    I had 5 attempeted charges from DR on my card yesterday. The same time I had gotten 5 back to back emails (In the same minuet) about my Thunder Cats sub being canceled. I has initially signed up for the all in one shipment to save on shipping since there were only 5 figures but when I received an email to opt out of the sub I decided to opt out. Thankfully the 5 back to back charges hit so close together that my card declined them.

  11. #11
    Heroic Warrior diosoth's Avatar
    Join Date
    Sep 2010
    Location
    WKRP in Cincinnati
    Posts
    2,269
    Quote Originally Posted by MJOLNIR View Post
    I had 5 attempeted charges from DR on my card yesterday. The same time I had gotten 5 back to back emails (In the same minuet) about my Thunder Cats sub being canceled. I has initially signed up for the all in one shipment to save on shipping since there were only 5 figures but when I received an email to opt out of the sub I decided to opt out. Thankfully the 5 back to back charges hit so close together that my card declined them.
    This makes me wonder now if this is some system bug where they're trying to charge subscriptions. We need everyone hit by these to give details as to the amounts + where they came from. I have seen no such charges but I never bought subs- with the exception of one toy years ago, all my purchases were in the past month or so.

  12. #12
    Heroic Warrior
    Join Date
    Jan 2012
    Location
    Torrance, CA
    Posts
    501
    They haven't attempted to charge me, but my sympathies for those who are getting hit by this.

    I'd LIKE to delete my payment info, but for a couple of reasons, cannot. One is that the option isn't always there. I had 5 cards on there. One allowed me to delete it, and I did. 3 more give me no option to delete. One of those is unfortunately current. One is an old number, now expired, so okay-ish. The 4th is a current number, but expired, where the new expiration is in there as the 5th card. That can be deleted, but I don't want to do that yet, because my final Triple Ship sub, which was sent to the wrong address, has been floating around the mail system in Southern California since 12/17/16. After 4 calls to DR, they've still not called me back.

  13. #13
    Heroic Warrior felgekarp's Avatar
    Join Date
    Oct 2014
    Location
    Sheffield, UK.
    Posts
    892
    It's let me delete my payment details just now, there was no delete option there last night when I looked via my iPad though.

  14. #14
    Heroic Warrior diosoth's Avatar
    Join Date
    Sep 2010
    Location
    WKRP in Cincinnati
    Posts
    2,269
    They might not allow deletion if the card is still needed for a current transaction... although all 3 of my orders had been charged days ago, I deleted both cards last night, and got shipping notices this morning. It may depend on the order processing speed or even the card company.

  15. #15
    Heroic Warrior felgekarp's Avatar
    Join Date
    Oct 2014
    Location
    Sheffield, UK.
    Posts
    892
    My outstanding orders all went out before christmas so I was guessing it was maybe a browser issue.

  16. #16
    Spoony Bard davidlogan's Avatar
    Join Date
    Jan 2004
    Location
    MO
    Posts
    5,041
    I was just about to delete -some- of my payment info. I had to refresh the page repeatedly to get a DELETE option to appear and I still wasn't able to delete the final two saved cards, but at least they are expired.
    We need to let our new friends at Super 7 know that many of us are ALL IN COLLECTORS. We don't want products that are impossible for the average collector to have access to! If there is a He-man product, I want to buy it. Please no chases or con-only exclusives.

    Make your voice heard! We DO want Snake Mountain!

  17. #17
    Clown Prince of Darkness Benedict Judas Hel's Avatar
    Join Date
    Jul 2009
    Location
    The Ninth Level of Hell plotting my slow and painful revenge on the brightly sunlit world...
    Posts
    11,724
    Quote Originally Posted by davidlogan View Post
    I was just about to delete -some- of my payment info. I had to refresh the page repeatedly to get a DELETE option to appear and I still wasn't able to delete the final two saved cards, but at least they are expired.
    I was able to delete my main card but like you, I was unable to delete 2 older cards in their system. And fortunately like you, those cards are expired.
    "Wheresoever on earth he dwells, man is prey to two weaknesses: the need to pray and the need to love."-Marquis de Sade

    "It is not by reasoning or by our understanding that we have received our religion; it is by external authority and command."-Michel De Montaigne

    Heretical Vintage Purist and Non-Fan Extraordinaire!

  18. #18
    Cheap Repaint FAKER II's Avatar
    Join Date
    Jul 2007
    Posts
    3,027
    I'm sorry people are going through this. Both my wife and I had our credit cards information stolen not too long after I received Filmation He-Man. We had to get new cards. I was so annoyed by the terrible QC and stupid ankles on Filmation He-Man that I decided I would never order from them again and didn't bother updating my credit information.
    "There's only one Master of the Universe and it's He-Man." - Stephen Colbert

    "The heart has its reasons of which reason knows nothing." - Blaise Pascal

  19. #19
    Heroic Warrior
    Join Date
    Jul 2016
    Posts
    78
    I think I'm ok. There was one charge in mid-December that gave me pause, but I looked at my order history and it was for extra Horde Wraiths from mid-November. But the order history is so goofy, because it doesn't show my recent sub charges, and you can't view them in My Subscriptions, either.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •