View Poll Results: Will Digital River help this line succeed?

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  • Yes; DR is exactly what Mattel needs for MOTC!

    0 0%

  • Maybe Yes; DR still needs to learn the finer points of handling a collector's line.

    11 22.45%

  • Maybe No; I don't see how DR will satify the needs of fans (e.g. no customer service number, etc.).

    13 26.53%

  • No; they are only frustrating fans and will be MOTUC's downfall.

    18 36.73%

  • Undecided; I need to see how DR handles things for the next several months before I can decide.

    7 14.29%
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Thread: Will Digital River help this line succeed?

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  1. January 20, 2009, 04:01pm #1
    Marek
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    Will Digital River help this line succeed?

    Since Mattel is outsourcing MattyCollector.com to Digital River perhaps it would be useful to poll fans perceptions of DR.
    Matty needs to do pre-orders !!
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  2. January 20, 2009, 04:24pm #2
    Ivan
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    Of course, I have no exact information and this may not be true, but I believe DR is the source of all the trouble fans have had with ordering.

    I sure hope MOTUC succeeds, but that would be in spite of DR, not because of them.
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  3. January 21, 2009, 07:48am #3
    Predabot
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    I am undecided, but they certainly have done quite a few blunders. We'll see how it goes...
    Motu Redesign Challenge - Its History and tribute

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  4. January 21, 2009, 12:08pm #4
    Motorthing
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    DR have a "customer service centre" near where I live so I contacted their number in the UK when I had the "ordering bug" and was told it was nothing to do with them as the Website was administered by Mattel, and it was all their fault.

    So that bit of outsourcing doesn't seem to be understood by the Outsource.......

    They can go to hell for that bit of buck-passing time wasting.
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  5. January 25, 2009, 10:33pm #5
    chuc98
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    I think maybe yes, as long as they learn how to handle a collector's line…PACK THEM BETTER!
    200X fan? Classic fan? What does that mean? I'm a MotU fan!!!
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  6. January 25, 2009, 10:58pm #6
    Larry Waters
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    I really love how they sent me a tracking number that's useless!
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