View Poll Results: Will Digital River help this line succeed?

Voters
49. You may not vote on this poll
  • Yes; DR is exactly what Mattel needs for MOTC!

    0 0%
  • Maybe Yes; DR still needs to learn the finer points of handling a collector's line.

    11 22.45%
  • Maybe No; I don't see how DR will satify the needs of fans (e.g. no customer service number, etc.).

    13 26.53%
  • No; they are only frustrating fans and will be MOTUC's downfall.

    18 36.73%
  • Undecided; I need to see how DR handles things for the next several months before I can decide.

    7 14.29%
Results 1 to 7 of 7

Thread: Will Digital River help this line succeed?

  1. #1
    Heroic Warrior Marek's Avatar
    Join Date
    Dec 2003
    Location
    Kraków
    Posts
    454

    Will Digital River help this line succeed?

    Since Mattel is outsourcing MattyCollector.com to Digital River perhaps it would be useful to poll fans perceptions of DR.
    Matty needs to do pre-orders !!

  2. #2
    Heroic Warrior Ivan's Avatar
    Join Date
    Nov 2003
    Location
    New York
    Posts
    1,514
    Of course, I have no exact information and this may not be true, but I believe DR is the source of all the trouble fans have had with ordering.

    I sure hope MOTUC succeeds, but that would be in spite of DR, not because of them.

  3. #3
    Skeletors evil colorist Predabot's Avatar
    Join Date
    Jan 2005
    Location
    Sweden, Northern part
    Posts
    5,846
    I am undecided, but they certainly have done quite a few blunders. We'll see how it goes...

  4. #4
    Heroic Warrior Motorthing's Avatar
    Join Date
    Dec 2008
    Location
    London
    Posts
    917
    DR have a "customer service centre" near where I live so I contacted their number in the UK when I had the "ordering bug" and was told it was nothing to do with them as the Website was administered by Mattel, and it was all their fault.

    So that bit of outsourcing doesn't seem to be understood by the Outsource.......

    They can go to hell for that bit of buck-passing time wasting.

  5. #5
    USF Bull chuc98's Avatar
    Join Date
    May 2003
    Location
    Saint Petersburg, FL
    Posts
    6,572
    I think maybe yes, as long as they learn how to handle a collector's line…PACK THEM BETTER!
    200X fan? Classic fan? What does that mean? I'm a MotU fan!!!

  6. #6
    Evil Lord of the Deadlift Larry Waters's Avatar
    Join Date
    Jan 2006
    Location
    Miami Beach, FL
    Posts
    3,196
    I really love how they sent me a tracking number that's useless!

  7. #7
    Heroic Daddy to Hermione! Uki's Avatar
    Join Date
    Jun 2002
    Location
    The Woodlands,Tx
    Posts
    9,705
    Maybe yes. They seem to be learning as they progress.
    Not to sound like a creepy cheerleader for Uki, but it's nice to know there is at least one person on this forum who is extremely positive & friendly all the time. I don't think I could be that nice even if you paid me. If we ever give out awards for "forum member of the month", Uki gets my vote. -Mr. Shokoti

    Subscribe for MOTUC 2015!!!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •