Page 52 of 62 FirstFirst ... 2425051525354 ... LastLast
Results 1,276 to 1,300 of 1547

Thread: MOTUC Quality Control Problems (Catch All Thread)

  1. #1276
    Snappy Threader
    Join Date
    Sep 2002
    Location
    Southern Wisconsin
    Posts
    5,530
    I have no issues to report either, not yet anyway.

  2. #1277
    Adora's Father dorrmann's Avatar
    Join Date
    Jan 2003
    Location
    Fountain, CO
    Posts
    10,912
    If this turns out to be a widespread issue, I'll move these posts back out to their own thread. Since as of now, it's an isolated incident, I'm going to move it to the Catch All thread.
    Click here to add yourself to the He-Man.org map!

    Check out my business website! If you run a blog or something and can link to it, I'd certainly appreciate it!

  3. #1278
    Jesus of Malibu Jeffrey80's Avatar
    Join Date
    Mar 2006
    Location
    Wyoming Valley PA
    Posts
    100

    Grizzlor's Two Left Feet!

    So I just opened a Grizzlor I bought when first released. He has two left feet. Is this a common thing that's old news I missed? I checked in the forums and couldn't find anything. Weird.

  4. #1279
    Snappy Threader
    Join Date
    Sep 2002
    Location
    Southern Wisconsin
    Posts
    5,530
    That's weird, I haven't heard that before and mine looks ok......

  5. #1280
    Eternian Arashikage King Kahn's Avatar
    Join Date
    Mar 2001
    Location
    nashville, tn
    Posts
    5,792
    Nope. This isnt a widespread problem. Just a crazy fluke of an error. That sucks man.
    I want NA Skeletor and Rio Blast and I want them now!

  6. #1281
    Heroic Warrior ShadowBeast's Avatar
    Join Date
    Jul 2011
    Location
    Chicago
    Posts
    244
    I have a Grizzlor with two right shins. I think the actual feet are right and left, though.

    Quote Originally Posted by Jeffrey80 View Post
    So I just opened a Grizzlor I bought when first released. He has two left feet. Is this a common thing that's old news I missed? I checked in the forums and couldn't find anything. Weird.

  7. #1282
    Artichokes aren't evil! MasterCollector's Avatar
    Join Date
    Jul 2010
    Location
    Bay Area
    Posts
    1,758
    I have two Roboto's with two left biceps.
    "Evilseed with his MYP redesign dominated the poll pulling ahead with a massive lead."

  8. #1283
    Cheap Repaint FAKER II's Avatar
    Join Date
    Jul 2007
    Posts
    2,720
    Quote Originally Posted by Jeffrey80 View Post
    So I just opened a Grizzlor I bought when first released. He has two left feet. Is this a common thing that's old news I missed? I checked in the forums and couldn't find anything. Weird.
    I had a Grizzlor with two left feet as well. I opened him right when I received him and had Matty send me a replacement. I also got an Adora with 2 right feet and a Tri-Klops with 2 right calves.
    "There's only one Master of the Universe and it's He-Man." - Stephen Colbert

    "The heart has its reasons of which reason knows nothing." - Blaise Pascal

  9. #1284
    Heroic Warrior
    Join Date
    Aug 2008
    Posts
    381

    Clawful reissue question

    My Clawful reissue arrived today and I has no white paint on the exposed teeth, only black. Is this a widespread issue or will a replacement have better luck?

  10. #1285
    Heroic Warrior RyDell's Avatar
    Join Date
    Jul 2002
    Location
    NJ
    Posts
    1,857
    I have never heard about that before, probably just a fluke. I go a Mer-Man that they forgot to paint his teeth before, and that was not a widespread issue, just bad luck I guess.
    I will NEVER believe that Mermista beheaded Mer-Man! You sit on a throne of lies.... and smell of beef and cheese, bio writer!!!!

  11. #1286
    Heroic Warrior
    Join Date
    Oct 2009
    Location
    Westchester County, New York
    Posts
    2,042
    post a pic. I'd like to see that.

  12. #1287
    Court Magician
    Join Date
    Jan 2010
    Posts
    39

    I received dreago man...but he's missing a wing..

    anyone else have this problem? right in package you could clearly see he's missing a wing.
    called matty and the rep was no help. we'll see what happens

  13. #1288
    Heroic Warrior bigsexy_j's Avatar
    Join Date
    Apr 2009
    Location
    Winnipeg, MB
    Posts
    786
    Good luck with getting this worked out. Never had an issue big enough for me to deal with DR's return team, but haven't heard many good things.

    J

  14. #1289
    Heroic Warrior convoy's Avatar
    Join Date
    Sep 2010
    Location
    Brandon, MB, CAN
    Posts
    148
    Ouch...terribad, for sure. I hope everything works out for you. I have yet to experience any quality issues *knock on wood*

  15. #1290
    Heroic Warrior
    Join Date
    Nov 2011
    Posts
    302
    They must have made that on purpose. Pretty cool huh?

  16. #1291
    Got Filmation? shadowfall1976's Avatar
    Join Date
    Aug 2011
    Location
    A Damn Mitten....
    Posts
    6,556
    It could be a way to make the figure POP, so they did it on purpose.

    How do you leave something as big as one of those wings out of the package? They must need to invest on some new light bulbs in that factory or something, or maybe some new workers, or at least pay them enough to buy glasses or something, but that might make the figures go up another $5 each.
    Last edited by shadowfall1976; April 24, 2012 at 12:56pm.
    Recent....Flogg
    Coming....
    Wanted....Entrapa, Light Hope, (A real) Filmation Hordak & Clawful
    Considering....
    Needed....Dragstor

    Oh man, did I forget to use these [sarcasm][/sarcasm] again? Sorry....

    Check here for my My collection page, MOTU and more!

  17. #1292
    Heroic Warrior WDWFreak53's Avatar
    Join Date
    Jul 2008
    Posts
    1,866
    So are you saying that your Draego-Man can only fly in a circle?

  18. #1293
    Heroic Warrior Agent Gibbs's Avatar
    Join Date
    Jul 2010
    Location
    Leeds, UK
    Posts
    382
    He's meant to only have one wing!

    Why you ask?

    Keep reading the bios




    no seriously contact customer services ASAP and don't let them fob you off with excuses

  19. #1294
    Pretty cool, huh? a-star's Avatar
    Join Date
    Aug 2009
    Location
    Edmonton, Canada
    Posts
    512
    Quote Originally Posted by nuno View Post
    They must have made that on purpose. Pretty cool huh?
    Quote Originally Posted by Agent Gibbs View Post
    He's meant to only have one wing!

    Why you ask?

    Keep reading the bios

    Ha! "pretty cool, huh?" is the new best ever!
    I left my wallet in El Segundo...

  20. #1295
    Johan Eggink Eterniandreams's Avatar
    Join Date
    Oct 2008
    Location
    The Netherlands
    Posts
    4,558
    Quote Originally Posted by Mossman81 View Post
    anyone else have this problem? right in package you could clearly see he's missing a wing.
    called matty and the rep was an ass. we'll see what happens
    Quote Originally Posted by bigsexy_j View Post
    Good luck with getting this worked out. Never had an issue big enough for me to deal with DR's return team, but haven't heard many good things.

    J
    I received a new windraider when the first was missing the tail piece. DR is okay.

  21. #1296
    King Hiss vs Serpentor ksensor's Avatar
    Join Date
    Jul 2008
    Location
    Iowa City, IA
    Posts
    1,541
    Quote Originally Posted by Mossman81 View Post
    anyone else have this problem? right in package you could clearly see he's missing a wing.
    Do you have a pic? Just for posterity's sake?

  22. #1297
    Heroic Warrior nicholighkun's Avatar
    Join Date
    Jan 2009
    Location
    At the feet of Christ
    Posts
    2,314
    Mossman:

    When you call, if you must call the standard number be sure to speak to a supervisor, and be respectful, but forceful. Try calling this number first though, 952-253-1234 that's the escalation department. There are others that can give you better advice than what I can give, but whatever you do, don't leave it in the hands of a low level employee. Also, at least try to get them to ship to you without you having to ship to them. For this you should have a picture of him, preferably in the package, with the paper invoice that he came with, where the information on the invoice is readable. When you're speaking with the supervisor, or whoever, send a pre-written e-mail with the pictures attched to it while you're on the phone with them, and don't let them hang up until the've opened it, and made a record of it, and let them know that you're concerned that they will run out of QC stock before the process is complete, so you'd like for them to send your replacment out first. Hope this helps, and good luck. Really push for them to ship first, but if they refuse several times, get Draego shipped out immediately before they run out of QC stock.

  23. #1298
    grumpy old dragon scott metzger's Avatar
    Join Date
    Mar 2000
    Location
    Florida
    Posts
    11,551
    And when you call the number for the escalation department (never, ever bother with the Matty number unless you enjoy self-torture), hit "0" when they give you the options, or you get sent back to Matty. A kind soul gave me that advice on these boards and doing so did, indeed, take me to DR itself.

    Good luck.
    "I will use this power for all the good that can be done, to work for peace, to encourage virtue, and above all, to preserve life in all its forms..." Superman

  24. #1299
    Heroic Warrior
    Join Date
    Feb 2011
    Posts
    2,862
    I really feel sorry for you...

    I honestly don't understand how something as big as one of Draego-Man's wings can be "forgotten" during the packaging process !

    I wish you luck, Mossman... and I hope they'll send you another Draego-Man. He is such an awesome figure that it would personally turn me into "psychopath mode" if I was not able to get a complete Draego-Man !

  25. #1300
    Heroic Master of Maturity SCB's Avatar
    Join Date
    Dec 2009
    Location
    Santa Monica, CA
    Posts
    7,644
    If you have the money, buy one off someone here. Sending it back, getting it back is a pit of a process.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •