Page 3 of 234 FirstFirst 123451353103 ... LastLast
Results 51 to 75 of 5842

Thread: United Kingdom Collector's Delivery Thread

  1. #51
    Master of Good Hair Eamon's Avatar
    Join Date
    Mar 2003
    Location
    Irish but live in UK
    Posts
    16,274
    Quote Originally Posted by Eats-the-Trash View Post
    I'm wondering if it's worth calling Matty again and kicking off a bit. I'm normally very polite when talking to customer services people, but think the lack of support for international customers stinks. I've paid the money for a product. I should get it in good order.
    If it were me I would!

    So far this year i have gotten a seriously kick ass HTC HD phone for a tenner a month. unlimited free texts, free net, 600min call time. It's normally £45.
    I got Colgate to send me a better electric toothbrush as their last one leaked.
    I got a replaced and better BT home hub.

    I ain't standing for no more BS from companies!
    Give Mattel hell and get the Stratos figure you paid for!!
    Selected art prints now available:
    www.eamonart.com

  2. #52
    Human... Robot... Maniac Spacedust's Avatar
    Join Date
    Jul 2006
    Location
    United Kingdom of Eternia
    Posts
    3,203
    Does anyone have an e-mail address to contact? (The one you get when you order is automated).

    I'm gonna kick up a fuss (if that's possible to do in text), I really can't afford to lose out on the two figures I ordered and never saw.
    ~jay firestorm~
    http://www.ebay.co.uk/sch/pj-firesto...id=p4340.l2562 FS: MIB first release Classics, MIB 200x, COMPLETE VINTAGE FIGURE SET, 2009 SDCC Art Book, more...

  3. #53
    Heroic Hero Grayskull's Heir's Avatar
    Join Date
    Apr 2000
    Location
    Castle Grayskull
    Posts
    2,662
    Mine arrived on Friday, after almost 4 weeks. This is not acceptable!
    Awesome sticker included!

  4. #54
    Master of Good Hair Eamon's Avatar
    Join Date
    Mar 2003
    Location
    Irish but live in UK
    Posts
    16,274
    If you paid for priority shipping then yes, that is unacceptable.

    If you paid for economy then it is not. You just got a bit unlucky.
    Selected art prints now available:
    www.eamonart.com

  5. #55
    Widget mondasian's Avatar
    Join Date
    Jan 2009
    Location
    Bristol, UK
    Posts
    23
    Hi there! First time poster here but I thought I'd ask for some advice. My Stratos arrived on Monday and I was pleased as punch with it, until I noticed his left wing is glued to his wrist. His right wing swivels fine but his left is really stuck down tight. I tried putting it in boiling water to help ease it and loosen it but it did work. Does anyone have any suggestions as to how this can be rectified or is it something I'm going to have to live with.
    Thanks,
    Matt.

  6. #56
    Court Magician TaiDOmi's Avatar
    Join Date
    Dec 2008
    Location
    Halkia / Järvenpää, Finland
    Posts
    35
    Quote Originally Posted by Spacedust View Post
    I considered doing the same, though overseas calls cos a lot. I don't think they'll be that bothered - I got the email saying it's been shipped, they'll probably just say it's out of there hands.


    In other words, 13th (unlucky for some, including me!) March and still neither of my Stratos's. I don't really expect to see them now.
    You are not alone... I ordered figures on 17th of February the item was shipped on 19th. It's been almost a month and still it hasn't arrived.

  7. #57
    Master of Good Hair Eamon's Avatar
    Join Date
    Mar 2003
    Location
    Irish but live in UK
    Posts
    16,274
    Quote Originally Posted by mondasian View Post
    Hi there! First time poster here but I thought I'd ask for some advice. My Stratos arrived on Monday and I was pleased as punch with it, until I noticed his left wing is glued to his wrist. His right wing swivels fine but his left is really stuck down tight. I tried putting it in boiling water to help ease it and loosen it but it did work. Does anyone have any suggestions as to how this can be rectified or is it something I'm going to have to live with.
    Thanks,
    Matt.
    How to make Stratos' wings has been mentioned a few times.
    It's dead easy.
    Please use the search feature!
    Selected art prints now available:
    www.eamonart.com

  8. #58
    Human... Robot... Maniac Spacedust's Avatar
    Join Date
    Jul 2006
    Location
    United Kingdom of Eternia
    Posts
    3,203

    Update

    Okay, so my Stratos(s) seemed to me lost, so this weekend I reluctantly went for two with jacked up prices on e-bay before they disappeared the same way most He-Man, Beast Man and Skeletors have.

    ...And this morning, Mr. Postman drops a card through my door saying that my original two are at the post office and have a customs charge to pay (almost £20). So now I have gone from having none to four Stratos. I'm pretty darm mad right now!

    When I ordered He-Man and Beast Man together, there was no customs charge, so I guess the limit has changed. Either way, I'm gonna buy my two Fakers seperately.

    ...Also, anyone who wants a Stratos for a reasonable offer, get in touch!
    ~jay firestorm~
    http://www.ebay.co.uk/sch/pj-firesto...id=p4340.l2562 FS: MIB first release Classics, MIB 200x, COMPLETE VINTAGE FIGURE SET, 2009 SDCC Art Book, more...

  9. #59
    Widget mondasian's Avatar
    Join Date
    Jan 2009
    Location
    Bristol, UK
    Posts
    23
    Quote Originally Posted by Eamon View Post
    How to make Stratos' wings has been mentioned a few times.
    It's dead easy.
    Please use the search feature!
    Thanks! I've tried it but it won't budge. The paint is starting to come of slighlty on the wrist bands, so I think I'd better leave it.

  10. #60
    Master of Good Hair Eamon's Avatar
    Join Date
    Mar 2003
    Location
    Irish but live in UK
    Posts
    16,274
    Quote Originally Posted by Spacedust View Post
    Okay, so my Stratos(s) seemed to me lost, so this weekend I reluctantly went for two with jacked up prices on e-bay before they disappeared the same way most He-Man, Beast Man and Skeletors have.

    ...And this morning, Mr. Postman drops a card through my door saying that my original two are at the post office and have a customs charge to pay (almost £20). So now I have gone from having none to four Stratos. I'm pretty darm mad right now!
    I think you should be mad with yourself for not waiting!

    If folks pay for economy, then expect a wait. I don't understand why this is such an issue?!
    Some of us get them in two, others do not.
    I think you fluked it with He-man and Beastman not getting charges.


    Quote Originally Posted by mondasian View Post
    Thanks! I've tried it but it won't budge. The paint is starting to come of slighlty on the wrist bands, so I think I'd better leave it.
    If you used the search feature of these boards like I suggested you would see that a method for sorting his wings out is only a few pages back.
    Selected art prints now available:
    www.eamonart.com

  11. #61
    Ghost In The Machine Staff Of Ka's Avatar
    Join Date
    Jan 2009
    Location
    Australia
    Posts
    5,971
    My Stratos arrived today,almost exactly a month after I ordered him (at about 12.10pm the day of release!) and I live in Australia. I was getting worried, but I know its pointless contacting Matty, I had issues with my Beastman and they are impossible deal with. Ill order Faker Today, but Im getting more and more paranoid about their system.
    Cheers A

  12. #62
    Human... Robot... Maniac Spacedust's Avatar
    Join Date
    Jul 2006
    Location
    United Kingdom of Eternia
    Posts
    3,203
    Quote Originally Posted by Eamon View Post
    I think you should be mad with yourself for not waiting!

    Yeah, I am! I think the hold up was not to do with Economy though, but with customs.
    Either way, I'm gonna order my two Fakers seperately - hopefully to avoid customs, and hoping that Matty don't pack them together anyway (as I've heard rumour that they occasionally do this!)
    ~jay firestorm~
    http://www.ebay.co.uk/sch/pj-firesto...id=p4340.l2562 FS: MIB first release Classics, MIB 200x, COMPLETE VINTAGE FIGURE SET, 2009 SDCC Art Book, more...

  13. #63
    Warrior of Evolution 13977's Avatar
    Join Date
    Nov 2002
    Location
    Nottinghamshire, UK
    Posts
    6,431
    Just got mine yesterday, ordered on the 16th, shipped on the 20th, £12.22 customs again.
    MOTUC NA Most Wanted: Darius, Kayo, Vizar, Hoove, Lizorr

    Wanted:
    Trade my Red Stone He-Ro Staff for a Green one
    HE-MAN UK Adventure Magazine #26

  14. #64
    Heroic Warrior Orko's Magic Hat's Avatar
    Join Date
    Jul 2001
    Location
    Birmingham, UK
    Posts
    5,241
    Quote Originally Posted by 13977 View Post
    Just got mine yesterday, ordered on the 16th, shipped on the 20th, £12.22 customs again.
    wow, did you order more than 1?

  15. #65
    Warrior of Evolution 13977's Avatar
    Join Date
    Nov 2002
    Location
    Nottinghamshire, UK
    Posts
    6,431
    Quote Originally Posted by Orko's Magic Hat View Post
    wow, did you order more than 1?
    Yeah I ordered two in the same order. Am think about two separate orders next time two try and avoid the customs fee, or does the extra postage work out to about the same as the custom fee?
    MOTUC NA Most Wanted: Darius, Kayo, Vizar, Hoove, Lizorr

    Wanted:
    Trade my Red Stone He-Ro Staff for a Green one
    HE-MAN UK Adventure Magazine #26

  16. #66
    Heroic Warrior Orko's Magic Hat's Avatar
    Join Date
    Jul 2001
    Location
    Birmingham, UK
    Posts
    5,241
    Quote Originally Posted by 13977 View Post
    Yeah I ordered two in the same order. Am think about two separate orders next time two try and avoid the customs fee, or does the extra postage work out to about the same as the custom fee?
    I think it works out roughly the same. When ordering Skeletor, I ordered both with a 30 minute gap. They shipped separetly and arrived 2 days apart. You may want to try that next time, but maybe not wait that long.... Seeing as its Mer-Man next.

  17. #67
    Heroic Warrior samson's Avatar
    Join Date
    Jul 2005
    Location
    UK
    Posts
    291
    Hi folks

    Just a quick question. After looking at how amazing this collection is, I feel I have to start collecting now too, just wondered if you other Brits could tell me how much the shipping to the Uk is?

    And spacedust, you still got any spare Stratos'??

    Cheers!

  18. #68
    Widget
    Join Date
    Apr 2009
    Posts
    22

    Anyone in the UK received Merman yet..?

    Got my order in on the first day they were available and long since had the shipping notification - but no sign of my figure yet. I ordered Faker the previous month and whilst he did take a while, I don't remeber it taking this long....

    Is anyone else in the UK still waiting from the first order date?

    Thanks.

  19. #69
    Heroic Warrior sgmilne's Avatar
    Join Date
    Mar 2003
    Posts
    506
    No, but then I only ordered it last week and every figure has taken over two weeks to arrive. If you ordered it from the first batch on April 15th and it hasn't shown up yet then yes there may well be a problem.

  20. #70
    Court Magician
    Join Date
    Jan 2004
    Location
    UK
    Posts
    42
    I recieved mine last Saturday (02/05/09), ordered on the 15th hope this helps!

  21. #71
    Widget
    Join Date
    Apr 2009
    Posts
    22
    Thanks for the info guys.. not what I wanted to hear though. Will have to see if there is anything on the MattyCollector site about chasing missing orders

    Out of curiosity, what do peoples order history say for this item in findmyorder.com ? Mine says this....

    Masters of the Universe® Classics
    Mer-Man® Action Figure

    * Boxed Shipment
    * Track Shipment: South Amer: ****** (I asterisked out that number)
    * Quantity shipped: 2

    What is with the "South Amer" on Track Shipment?! I'm in the UK!
    Last edited by Chicane-UK; May 8, 2009 at 09:03am.

  22. #72
    Heroic Warrior Motorthing's Avatar
    Join Date
    Dec 2008
    Location
    London
    Posts
    918
    I received mine last Saturday too, but as it's only six days over that (every figure i have ordered has taken 17 or 18 days) i wouldn't panic just yet. And the "south america" bit is some weird Mattel internal warehouse code that bears no relation to the destination of your package so I wouldn't worry about that.

  23. #73
    Widget
    Join Date
    Apr 2009
    Posts
    22
    Was hoping they'd drop this Saturday but still nothing.. will be a month on Friday... fingers crossed they show up this week

  24. #74
    Master of Books SirBushnell's Avatar
    Join Date
    Oct 2003
    Location
    Manchester, UK (but officially Utah)
    Posts
    872
    I'm in the UK, ordered from the first batch - and am still waiting despite shipping confirmation for 17th April. They usually take 2 weeks to arrive.

    So you aren't alone.

    But quick question. How many did you order? All my 2-week deliveries were for a single figure. This time I ordered 2, which I just realized takes it over the customs limit for VAT. Meaning a hefty $12 + VAT charge when it does arrive, and that might even be delaying it. It's either that or they sneakily waited to send them from the second batch, while pretending they were already shipped.

    SirBushnell SPEAKS!

    Get ready for a future with a magical blend of science fiction and fantasy. A brand new legend. A whole new war.
    It's coming...

  25. #75
    Heroic Warrior
    Join Date
    Oct 2003
    Location
    Scotland
    Posts
    430
    My first couple of orders were slow, about 2 weeks up until Faker, that took about 3. Mer-Man I managed an order on the second batch so damned if I know how long that's going to take.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •