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Thread: White Mailer Box discussion

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  1. #1
    Court Magician
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    White Mailer Box discussion

    Figures.com Review He-Ro. On the Right hand side of the card you see a pretty long crease. I'm sure there are more creases on the card.

    I know MOST collectors on the .org aren't picky with this sort of thing but isn't the purpose of the white mailer box to protect the card from creases?

    My opinion: I'd rather do away with the boxes because they'll just increase shipping costs and they may just be creased carded figures in white mailer boxes.

    I'm not looking for something to complain about. All I'm saying is if the purpose of the white mailer box is to protect the package but it gets damaged in China before shippment...then you might as well have customers save on shipping and save paper....save the trees! LOL


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  2. #2
    Quester JonWes's Avatar
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    If it makes you feel better it's unlikely the white mailer box will increase the shipping cost. I doubt it will weigh that much. I do wonder how much it's actually going to help... guess we'll see.

  3. #3
    Heroic Warrior
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    while we're on the subject of what we think the White Mailer Box will and will not do, I don't think it's going to do anything to change the high standard of condition MOC fans demand.

    Of course, I'd be thrilled to be wrong. I am tired of hearing MOC fans complain, and it'd be nice for them to actually get something in the condition they expect for a change.

  4. #4
    Heroic Weather Oddity Raining Light's Avatar
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    I dont think an outer shipping box will help the issues I have.
    My problem isnt from the outside but within.
    They are squeezing the card into boxes that are to small-
    which causes bent corners etc etc.

    An outershipping box will not help this.
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  5. #5
    REMAINING MOTUC FOR 2015 synthalus's Avatar
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    One other thing which concerns me is if matty puts MOTUC on the mailer box.
    If they do, it could become an easy target for theft

  6. #6
    Supreme Fudge Dynamo of Eternia's Avatar
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    Quote Originally Posted by synthalus View Post
    One other thing which concerns me is if matty puts MOTUC on the mailer box.
    If they do, it could become an easy target for theft
    I have a feeling that they will still be putting this "outer" box into a larger shipping box.. especially if you order more than 1 figure. The shipping boxes never said MOTUC on them so far. I don't see why that would change now.
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  7. #7
    Heroic Weather Oddity Raining Light's Avatar
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    Quote Originally Posted by Raining Light View Post
    I dont think an outer shipping box will help the issues I have.
    My problem isnt from the outside but within.
    They are squeezing the card into boxes that are to small-
    which causes bent corners etc etc.

    An outershipping box will not help this.
    Ok so I was/am wrong.
    This will help quite a bit-as long as others have said-the package is good from the get go. I hope these boxes aren't a to tight fit.
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  8. #8
    Heroic Warrior radrcks's Avatar
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    I know the boxes are supposed to start with He-Ro, but today when I ordered MAA I used the same shipping method I always do and the cost increased by more than three dollars.

    So either way the shipping for me is going up.

  9. #9
    Established 1981 nutnog's Avatar
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    Quote Originally Posted by Raining Light View Post
    I dont think an outer shipping box will help the issues I have.
    My problem isnt from the outside but within.
    They are squeezing the card into boxes that are to small-
    which causes bent corners etc etc.

    An outershipping box will not help this.
    I completely agree although I think they bend the card, then put it in the white mailer

  10. #10
    Master of DVDs BCI Guy's Avatar
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    My Triklops card was perfect - at least until I ripped it into pieces opening him up.

  11. #11
    The Cerebral Assassin hhhelmsley's Avatar
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    Quote Originally Posted by JonWes View Post
    If it makes you feel better it's unlikely the white mailer box will increase the shipping cost. I doubt it will weigh that much. I do wonder how much it's actually going to help... guess we'll see.
    I agree. We'll see.

  12. #12
    Heroic Warrior Grisle's Avatar
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    I can tell you that chances are better than not that the prices won't be raised. I paid the same amount of shipping for my MOTUC figure as I did with a 2-pack DCUC that comes in a white mailer box. I saw the He-Ro figure with the damage so I assume that some damage is being caused even before they leave the warehouse, but the box should help with the situation that my Hordaks came in. Usually I order a few figures for me and a few for my brother and friends, but with Hordak it only came down to my brother and I wanting 4 figures. Usually there is a lot of space for the figures to move which is bad because DR doesn't put much care in the placement and materials that they use, but with Hordak they stuffed 4 into a box that barely fit them and the cards were all jacked. This was also the first time that the bubbles were damaged due to being pressed way to tight. I am of the frame of mind that the white mailer box will help in this situation because they can't play tetris with the figures anymore...they'll just have to place them in the boxes the way they should fit. With my DCUC 2-pack it was still packaged somewhat carelessly with no materials around the white mailer box so it wouldn't move inside the box it was packaged in, but at least the box protected it from any damage. We should all be happy about the the protective mailers...even if it doesn't completely get rid of the problem it's at least a step in the right direction.

  13. #13
    Court Magician
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    Quote Originally Posted by Grisle View Post
    I saw the He-Ro figure with the damage so I assume that some damage is being caused even before they leave the warehouse
    I agree that some of the damage is being done in the distributution centre. Someone had haphazardly attempted to scotch tape the bubble back on! I'll post the pics when i get the chance. Truly shocking

  14. #14
    Heroic Warrior
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    Dedboy and I have had this very simular discussion..

    it doesnt matter how well you pack the figures AFTER the damage has been done..

    a LOT of these figures are being damaged either right off of the line.. or as they are being shipped from factory to distro

    its such a sad sight too
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  15. #15
    Heroic Photog Supporter musclor's Avatar
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    Will MAA be coming in this mailer or does that start with He-ro and Trike?
    Photog is here! thank you, Mattel!

    Now how about some mini-comics love (like Lodar, Geldor, Dakon......)? And Mermista?

  16. #16
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    Quote Originally Posted by shdwknt View Post

    it doesnt matter how well you pack the figures AFTER the damage has been done..

    a LOT of these figures are being damaged either right off of the line.. or as they are being shipped from factory to distro
    I contacted matty collector's helpline - international call for 12 minutes so that cost me a fortune. They advised that I could parcel up and return the package for a replacement but that I would have to pay for return p&p. What a disgraceful policy!

  17. #17
    Heroic Warrior jzguitars's Avatar
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    Quote Originally Posted by shdwknt View Post
    Dedboy and I have had this very simular discussion..

    it doesnt matter how well you pack the figures AFTER the damage has been done..

    a LOT of these figures are being damaged either right off of the line.. or as they are being shipped from factory to distro

    its such a sad sight too
    I agree, the real question is how are the figures being shipped from China to the U.S.? The distributor can pack these in a lead box filled with feathers but if the cards were damaged out of the factory then it doesn't really matter. Now, are these outer mailing boxes going to be in place from manufacture or distribution? And how carefully are the figures going to be placed in what appears to be a pretty tight fitting box? I ruined my KG outer box because it was such a tight fit to the inner box and I couldn't get them apart easily.

    Quote Originally Posted by xBBestx View Post
    These are a real waste of trees. The issue is not with the outer boxes being dinged. I had a shipping box that was crushed on one corner and oddly enough the figures on that side of the box were in the best shape.

    What Mattel has to take note of is that the cards are being dented, dinged, and bent at the factory at some stage before they are being shipped. Now they are just packing up an already bent up card into more packing material. Pretty pointless and just wasteful in the long run.

    The solution is teaching proper handling at the factories. With the insane demand for these things I don't really fault the factory workers for having to juggle them though. Must be a real nut house in the factory.
    I see your point, but these aren't huge runs of figures in the tens of thousands. It certainly should not be a nut house in a factory producing 10,000 figures a month, and if it is then maybe Mattel should find some new factories to deal with. Maybe somewhere in the UNITED STATES for instance. I don't know, just my opinion.
    Last edited by jzguitars; July 17, 2009 at 11:36pm. Reason: Automerged Doublepost

  18. #18
    Wasteland Wanderer Fneh's Avatar
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    White Mailer boxes a success?

    now we've had He-Ro and Triklops sent out in white mailer boxes how has the quality of the cards increased for you?

    Being in the UK i'm still awaiting my He-Ros and even a shipping confirmation for triklops, but I'm curious to just how much good the mailer boxes are doing for the MOC collectors out there
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  19. #19
    The Cerebral Assassin hhhelmsley's Avatar
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    The white box work for me.

  20. #20
    Heroic Warrior Kinghsss456's Avatar
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    I guess i am one of the few (or the only one) that there was nothing wrong with my cards. But for me the card is not that important since i dont collect MOC

  21. #21
    Heroic Scientist sircory-1's Avatar
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    I like the white box idea. My only suggestion is for Matty to put a sticker or print on the box which character is inside. I think it would help for those that go unopened and it serves as easy storage to put them back in the white box if you don't plan to display them immediately.

  22. #22
    Heroic Warrior Grisle's Avatar
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    All the He-Ro's I got from the con were still damaged inside their white boxes. I'm sure it will help to prevent a lot of the damage that I had seen from packing the figures, but there is still damage done in packing them into the white mailers it seems. Sircory...I was just gonna some little white labels and mark them myself.
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  23. #23
    Heroic Warrior samson's Avatar
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    I am just a little worried that "Masters of the Universe" is plastered all over the box. I can see a few more of these going "missing" in transit now, would prefer it if they were not advertising what is inside the package!

  24. #24
    Heroic Warrior misterbigbo's Avatar
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    White mailer box conspiracy theory(?)

    My Tri-Klops was the first figure I've received in the white mailer box, and I noticed that both the plastic blister and the box bear the same embossed serial number.

    Why would Mattel do that? The cost of the equipment and the time to stamp and tape the boxes might not be much, but still why add a layer to the production and distribution costs?

    I'm not putting on my tin foil hat just yet, but it got me wondering; how many of you out there are buying more copies of individual figs so you can have a "complete" collection? I guess I am aiming this at MOC collectors most, but how many are keeping:
    1) a figure to open
    2) to keep MOC on display
    3) to keep sealed in the matching white mailer box?

    The facts that the box was stamped with the same number by a different machine and that the box was taped got me thinking this conspiracy theory. My radar goes off when I perceive that someone might be trying to take advantage of me and my fellow collectors. Thoughts?

  25. #25
    Supreme Fudge Dynamo of Eternia's Avatar
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    What, what, and what?

    What exactly is the conspiracy here?
    Why does the white mailer box having a serial number and having tape on it constitute a conspiracy?

    The boxes are sealed so that the items are protected. The serial number is probably there so that the warehouse can tell one figure apart from another.

    While all figures so far have sold out before the next one is released, it is possible that at some point down the road, there could be some figures left over from a prior month when the next figure gets released. They need some way of telling the figures apart.

    Plus, starting in October, there's going to be bonus figures, and starting in November, they will be releasing previous figures (starting with He-Man). They will all likely be coming in white mailer boxes as well. They will want something on the white mailer box to tell them apart so the right product is pulled and shipped.

    I don't get why you consider this a conspiracy.


    I personally am opening one figure and keep another MOC, but I have no intention of buying a 3rd and keeping it in the white mailer box. I don't see why anyone would want to do that (since aside from the serial number, the boxes will all look identical or near-identical). But if someone chooses to, it's their perogative.

    But I really don't see what exactly the "conpiracy" is here. How is Mattel putting the figures in a white mailer box with a serial number and tape some kind of evil, terrible thing?
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