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Thread: No pawn in my Castle Grayskull!

  1. #1
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    No pawn in my Castle Grayskull!

    Ordered Castle Grayskull from MattyCollector and it arrived during the week all the way to the UK. After unpacking it just found out there is no pawn . I've informed MattyCollector and asked them to send me a pawn to complete it. Is there after sales quite good (especially for overseas orders)? I'm hoping it'll be sent without any hassle but haven't had to deal with them as a company in this way before. Thanks.

  2. #2
    Heroic Warrior Exinferis's Avatar
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    Oh dear, sorry to hear you're missing a part.

    As a UK collector I can tell you you're in for a tough time; Digital River will ask you to return the entire order and then they'll send you a new one in time. Don't know how long it'll be, maybe a couple of months going on past experience.

    Sorry.

  3. #3
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    Argghh! That could not be worse news when it's Castle Grayskull.

  4. #4
    Heroic Warrior horseman1981's Avatar
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    Mine was hid behind the thrown,check every nook in that castle,it may be hiding.
    Comedian on the matty forums.

  5. #5
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    Quote Originally Posted by horseman1981 View Post
    Mine was hid behind the thrown,check every nook in that castle,it may be hiding.
    You are now my hero! That's exactly where it was, I honestly couldn't see it there. I now feel like an idiot .

  6. #6
    Heroic Warrior Exinferis's Avatar
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    Woohoo! I don't have one so didn't think of that. Glad you don't have to deal with DR now!

  7. #7
    SoH Supporter He-Dad's Avatar
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    I'm very glad this had a happy ending. As it's been resolved I'm locking the thread

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