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Thread: Canadian MOTUC Shipping Discussion

  1. #2476
    Court Magician Tiberius's Avatar
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    It would be nice if Toy Guru or some one representing Mattel would actually give us a legit answer. What I am assuming is when we get charged for the figures, it actually doesn't go anywhere that exact day. I assume they have set days for shipping and just tell us ITS BEEN SHIPPED although it may be another 1-4 days before it actually travels.

  2. #2477
    Make Prahvus please!! marndt8448's Avatar
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    Quote Originally Posted by krosfyah View Post
    GREAT GOOGLY MOOGLY, I got my November sub figures today too!!! I am in Toronto, Age is just east of me in Ajax. Sweden post mark and all.

    Holy cow. Your Nov. stuff arrived only a week after your Oct. stuff got here?


    P.S. Did you get my PM from yesterday?

  3. #2478
    Heroic Warrior Balthus Dire's Avatar
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    Quote Originally Posted by Tiberius View Post
    It would be nice if Toy Guru or some one representing Mattel would actually give us a legit answer. What I am assuming is when we get charged for the figures, it actually doesn't go anywhere that exact day. I assume they have set days for shipping and just tell us ITS BEEN SHIPPED although it may be another 1-4 days before it actually travels.
    Aren't the packages marked with legit ship dates, though? I don't think they can fudge that. I'm not certain, though.

    I also wish we'd get some answers. And, more importantly, some solutions.
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  4. #2479
    Court Magician Tiberius's Avatar
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    Either way, if I can order something from Australia after I order from Matty and get it before...then something is broken over at Matty. Honestly, there are no excuses why it takes so long to get it. Also they make their own labels, so the date they printed it off would be on it. Post office never checks as I have sent items up that would say a date thats 6 days earlier than what I actually shipped it as.


    My Solution? Mattycollector.CA. Canadian branch of Mattycollector.com. =3.

  5. #2480
    Assimilate, or else!! krosfyah's Avatar
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    Quote Originally Posted by marndt8448 View Post
    Holy cow. Your Nov. stuff arrived only a week after your Oct. stuff got here?


    P.S. Did you get my PM from yesterday?
    i know right!! 4 MOTU figures in the span of a week! THIS is the life!!

    I did! sorry just haven't gotten out to the post office yet, will be able to ship tomorrow.
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  6. #2481
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    I finally got October's day of sale stuff today.

  7. #2482
    Heroic Warrior xBBestx's Avatar
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    I guess me complaining on here today did the trick haha, day of sale stuff just showed up. A buddies sub stuff in town came in yesterday. Mine had the Sweden sticker, which I find VERY hard to believe is from a swedish owned shipping warehouse in LA HAHA. Very unlikely. But I still can't imagine why they would send these to sweden first.

  8. #2483
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    Quote Originally Posted by xBBestx View Post
    I guess me complaining on here today did the trick haha, day of sale stuff just showed up. A buddies sub stuff in town came in yesterday. Mine had the Sweden sticker, which I find VERY hard to believe is from a swedish owned shipping warehouse in LA HAHA. Very unlikely. But I still can't imagine why they would send these to sweden first.
    Hopefully that means mine is floating around in town somewhere! not expecting it though.

  9. #2484
    Illumina & Cat please! Darkspecter's Avatar
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    My October subscription items arrived on November 27th. NO customs fees. SO happy about that. Totally worth the wait.
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  10. #2485
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    It's not a Swedish warehouse, it's a Swedish postal exchange. Mail on the Move probably drives them to this postal exchange, and then they take over, do the customs paperwork, and pass them off to Canada Post.

  11. #2486
    Heroic Warrior CanadaClassics's Avatar
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    Quote Originally Posted by krosfyah View Post
    GREAT GOOGLY MOOGLY, I got my November sub figures today too!!! I am in Toronto, Age is just east of me in Ajax. Sweden post mark and all.
    WOW. Really confused. Some USA ORG members said that thier NOV subs even shipped late.

    - - - Updated - - -

    Quote Originally Posted by Tiberius View Post

    My Solution? Mattycollector.CA. Canadian branch of Mattycollector.com. =3.

    Why would they set that up for the 3 or 4 Canadians 'overseas' that buy from them every month? They know we have so many pet Penguins to feed outside on our igloo farms, unless we are driving the wife around town on our Zamboni's to buy a new touque... we can wait for our figures. EH?
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  12. #2487
    Heroic Master of Logic Stickfa's Avatar
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    Quote Originally Posted by CanadaClassics View Post
    Why would they set that up for the 3 or 4 Canadians 'overseas' that buy from them every month? They know we have so many pet Penguins to feed outside on our igloo farms, unless we are driving the wife around town on our Zamboni's to buy a new touque... we can wait for our figures. EH?
    Wow, I am so offended by that I almost spilled beer in my kraft dinner, instead I got it all over my jeans, jean shirt, and jean jacket..... now I'll have to change into my mounty uniform because that's all I have to wear. I expect an apology and .... wait a sec ..... sorry, got distracted there was a moose on my front lawn, and a bear in the back yard.... what's what all aboot?
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  13. #2488
    Court Magician Tiberius's Avatar
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    ^

    Haaaaaaaaaaaaaaaaaaaaaaahhhhhhhahahahahahahahaha to both posts.


    Got a reply from Matty...laughable. It's like trying to pry all of Americas secrets.

    Thank you for contacting the MattyCollector.com online store.

    We apologize for the inconvenience, however we are unable to provide you
    detailed information regarding the shipping process.

    Please be advised that for International shipment the delivery time
    frame could take 4-6 weeks.
    Last edited by Tiberius; November 30, 2012 at 02:24am.

  14. #2489
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    Quote Originally Posted by Stickfa View Post
    where are you located in Canada?
    yeah i'm located in Ajax, Ontario, usually it's a 4-6 week wait as all the other packages this year have been. so i was floored. I originally thought they send a second package of the Oct Sub because i complained so much online but when i opened the box and it was the Nov sub.. well..... i'm confused to say the least... by the way box also had the Swedish sticker post PP on it.. It's like pulling teeth to get a solid answer.
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  15. #2490
    GO HABS GO!!!!!!!!!!!!! Ironman's Avatar
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    I got a pick up notice at my door yesterday. I really hope its my October and not my November sub. But knowing Matty their shipping is so inconsistent I wouldn't be surprised.
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  16. #2491
    Heroic Warrior CanadaClassics's Avatar
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    I found my NOV Matty order - back left corner fourth from the top....I hope it arrives soon!

    Attachment 80573
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  17. #2492
    Heroic Warrior sgreg's Avatar
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    Quote Originally Posted by Tiberius View Post
    ^

    Haaaaaaaaaaaaaaaaaaaaaaahhhhhhhahahahahahahahaha to both posts.


    Got a reply from Matty...laughable. It's like trying to pry all of Americas secrets.

    Thank you for contacting the MattyCollector.com online store.

    We apologize for the inconvenience, however we are unable to provide you
    detailed information regarding the shipping process.

    Please be advised that for International shipment the delivery time
    frame could take 4-6 weeks.
    that's just a standard answer from their Q/A sheet.

    i don't think we will ever get a real answer for the Canadian shipping problem.

  18. #2493
    Heroic Warrior Balthus Dire's Avatar
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    Me, neither, short of one of us asking at a 'Con.
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  19. #2494
    Make Prahvus please!! marndt8448's Avatar
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    Quote Originally Posted by CanadaClassics View Post
    I found my NOV Matty order - back left corner fourth from the top....I hope it arrives soon!

    Attachment 80573
    Where the heck is that pic from?

  20. #2495
    Court Magician Tiberius's Avatar
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    Quote Originally Posted by sgreg View Post
    that's just a standard answer from their Q/A sheet.

    i don't think we will ever get a real answer for the Canadian shipping problem.
    Yea, I was expecting it too, but some of me was hopeful for an answer, or at least being forwarded to some one who could answer it. Silly me.

  21. #2496
    Heroic Warrior
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    Finally got my Oct shipment. Shipped October 12 arrived November 30th. Just wow. Nothing should ever take that long to ship.

  22. #2497
    Searchin' My Soul DisneyBoy's Avatar
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    OMG - I totally just got my Cyber Monday purchases! AMAZING!



    ...




    ...no, no I didn't. But I wanted to say it once, just to see how it felt, you know?

  23. #2498
    Heroic Warrior Balthus Dire's Avatar
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    Never mind Cyber Monday...I haven't even got my frickin' shipping notice for the stuff I ordered last Wednesday.

  24. #2499
    Court Magician Merso's Avatar
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    I just got my October DOS stuff this afternoon. I never had to wait this long for matycollector stuff. I'm guessing that'll be the norm from now on :S

  25. #2500
    Widget
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    Just got nov sub items yesterday in NB
    Took a long time to get october sub, october dos was fast though.
    I never got the sept sub items, so i contacted matty and they sent me a replacement order for the package that never showed up
    Slow, but so far i've got everything i ordered

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