Canadian MOTUC Shipping Discussion

**Backwards Man** · January 7, 2010, 07:52pm

No Scareglow or He-man here in Regina either...I shudder to think where Randor and Skeletor and the Goddess are...

I don't know if I should be ordering come Jan 15th if they are still 2 months behind!

**jacky41** · January 7, 2010, 08:23pm

Originally Posted by Backwards Man

No Scareglow or He-man here in Regina either...I shudder to think where Randor and Skeletor and the Goddess are...

I don't know if I should be ordering come Jan 15th if they are still 2 months behind!

My subscription Scareglow finally arrived in Regina today. Hopefully yours arrives in the next day or so, Backwards Man.

**Arm-Ore** · January 7, 2010, 11:09pm

I just want to report that my subscription Scareglow also arrived in BC today.

My shipping confirmation came via email Nov 18th.
According to the label on the box, it was shipped on Nov 17th. The customs date is Dec 24th.
So I guess that it takes about 37 days to reach the customs for this particular shipment. That takes a bit longer than usual.
Actually, I don't mind the long wait as long as Mattel makes sure that Canadians (and all international customers) can get a replacement (not refunds) for any defective figure.

Anyways, I think that all the Scareglows will show up soon and I hope you all will get yours safely.

**bianchi5** · January 7, 2010, 11:46pm

Originally Posted by Arm-Ore

Anyways, I think that all the Scareglows will show up soon and I hope you all will get yours safely.

Yeah, I hope so!As the time you guys up there in Canada wait for the figures is very ,very similar to the time I wait here in Brazil, I expect him tomorrow or next week!

**Opticon** · January 7, 2010, 11:46pm

Originally Posted by Arm-Ore

I just want to report that my subscription Scareglow also arrived in BC today.

My shipping confirmation came via email Nov 18th.
According to the label on the box, it was shipped on Nov 17th. The customs date is Dec 24th.
So I guess that it takes about 37 days to reach the customs for this particular shipment. That takes a bit longer than usual.
Actually, I don't mind the long wait as long as Mattel makes sure that Canadians (and all international customers) can get a replacement (not refunds) for any defective figure.

Anyways, I think that all the Scareglows will show up soon and I hope you all will get yours safely.

Oooh, BC, just what I was waiting to hear. Means i should have mine in the next couple days.

**Clawful** · January 8, 2010, 05:59am

BC is pretty far from me, but mine shipped on the 18th so that might explain some stuff. Hopefully he gets here soon.

**Pendragon** · January 8, 2010, 08:40am

Finally received my He-Man yesterday with a loose left ankle. My sub Scareglow arrived one week before Christmas.

**Yzerman99** · January 8, 2010, 09:27am

Good news – I finally got my He-man and Scareglow last night. I had to pay $18 in customs fees (ugh!), but I’m happy I finally got them. For those who haven’t received them yet, you should be getting them soon …

**xBBestx** · January 8, 2010, 02:13pm

Originally Posted by Opticon

Oooh, BC, just what I was waiting to hear. Means i should have mine in the next couple days.

Adam03 in my city got his a couple weeks ago and I still haven't got mine. Unfortunately it doesn't seem to mean anything when people in the same city get theirs.

Originally Posted by Yzerman99

Good news – I finally got my He-man and Scareglow last night. I had to pay $18 in customs fees (ugh!), but I’m happy I finally got them. For those who haven’t received them yet, you should be getting them soon …

$18!? How many figures were in the box? On a box of 5 figures I usually get charged around $10.

**patobot** · January 8, 2010, 03:12pm

Originally Posted by Yzerman99

Good news – I finally got my He-man and Scareglow last night. I had to pay $18 in customs fees (ugh!), but I’m happy I finally got them. For those who haven’t received them yet, you should be getting them soon …

Which service do they use for shipping to Canada? And may I ask how much it costs for shipping 1 or 2 MOTUC figures from mattycollector?

**littlehumanoids** · January 8, 2010, 03:15pm

He-Man

order date: nov 16
ship date: nov 20
method: regular ($8.95)
received: jan 07

*no customs charge - (BC/Canada)

non-subscription 2nd order

(3rd order: n/a - *Skeletor "Sold Out" b4 ordering/12:30pm PST

)

---
cheers,
lh

**CanadaClassics** · January 8, 2010, 03:57pm

I was thinking about changing to one of the UPS shippng methods to get the next round of figures (Beast-Man /Adora) and I contacted UPS about the brokerage fees they charge, It is some what resonable for 2 figs.

2 figures would be $23.16 for shipping and then $7 UPS (level 1 broerage fee) + duty and taxes (if they apply them)

BUT in February, Trap Jaw / Battle Cat and ?? reissue) would be over UPS brokerage fee level 1 ($7.00) and would be level 2 ($19.45) and then add duty and taxes to the 23.16 shipping!!!

I can't afford to give UPS (nor do I want to since they are terrible to deal with) $42.61 shipping before Duty and taxes!

I have no problem giving Matty $$ every month for fantastic figures, but the only shipping option to Canada, is a long, long, long, long, long, wait.
I really hope that a new option can be given soon! Please !

**Yzerman99** · January 8, 2010, 04:16pm

Originally Posted by xBBestx

Adam03 in my city got his a couple weeks ago and I still haven't got mine. Unfortunately it doesn't seem to mean anything when people in the same city get theirs.

$18!? How many figures were in the box? On a box of 5 figures I usually get charged around $10.

4 (2 of each) ... it's such a crapshoot though. Sometimes I get charged, sometimes I don't.

**Dragonbait** · January 8, 2010, 04:35pm

Wow, you sure are cmplaining a lot!

To the United Kingdom (Europe) figures form Matty are shipping for 2 moths also!
I'm from Poland and Im waiting for Skeletor (was send at 18 Dec.) and I think I will be waiting for him to February.
Charges for shipping something from whole world to Poland are expensive.

I'm glad that i can have Skeletor for so cheap (29,9$) even if he come so late.

Chear up guys

Patience

**Whiplash7** · January 8, 2010, 04:37pm

Originally Posted by Dragonbait

Wow, you sure are cmplaining a lot!

To the United Kingdom (Europe) figures form Matty are shipping for 2 moths also!

Many posters from the UK, and Australia, have had their Scareglow figures for weeks. We live on the same landmass and could have walked there and back by now.

**adam03** · January 8, 2010, 04:41pm

Originally Posted by xBBestx

Adam03 in my city got his a couple weeks ago and I still haven't got mine. Unfortunately it doesn't seem to mean anything when people in the same city get theirs.

Makes me wonder if I`m the only Edmontonian to recieve Scareglow

**Dragonbait** · January 8, 2010, 04:46pm

Hmmm thats true

I think shipping to Canada is long beacose of diffrent laws in Canada and USA where from the figures are send. Who knows...

Another true is that, that MattyCollector should improve their shipping methods, and remember that to do not raise the costs a lot

**Backwards Man** · January 8, 2010, 08:25pm

Originally Posted by jacky41

My subscription Scareglow finally arrived in Regina today. Hopefully yours arrives in the next day or so, Backwards Man.

Ah man...still nothing here. Maybe monday.

**Arm-Ore** · January 8, 2010, 10:14pm

Originally Posted by xBBestx

Adam03 in my city got his a couple weeks ago and I still haven't got mine. Unfortunately it doesn't seem to mean anything when people in the same city get theirs.

The time you ordered your 2009 subscription would probably be another factor to consider.
I ordered my 2009 subscription seconds after it became available (a bad habit from all those scary experiences before

). I'd imagine if another BC resident ordered 2009 subscription days after, the wait time would probably a bit longer than mine. But I think it takes about the same time to reach everyone in the same area. I hope you will get yours soon!

**kevin7556** · January 9, 2010, 12:11am

Still waiting for my He-Man re-issue in Toronto, it shipped 2 days after Scareglow, which arrived 3 weeks ago. I've contacted customer service 3 times over the past 3 weeks and I was told each time to wait 72 hours while they "look into things" or "pass this issue on to the higher ups"... long story short I don't think He-Man is gonna show up.

**Stickfa** · January 9, 2010, 04:54am

WOOOO! Scare glow finally arrived today! London Ontario Canada!

**Backwards Man** · January 9, 2010, 03:48pm

Originally Posted by kevin7556

Still waiting for my He-Man re-issue in Toronto, it shipped 2 days after Scareglow, which arrived 3 weeks ago. I've contacted customer service 3 times over the past 3 weeks and I was told each time to wait 72 hours while they "look into things" or "pass this issue on to the higher ups"... long story short I don't think He-Man is gonna show up.

Don't worry I'm sure they will show next week. They better.

Where do I contact if I haven't rreceived my figures...just in case.

**AGE** · January 10, 2010, 02:29am

Finally got Scarglow in Toronto but sill no He-man Re-Issue

Insane!! is all i can say.

**bianchi5** · January 11, 2010, 10:11am

YES!!
The glowing bones finally arrived here!!
He's incredible cool!!

**Backwards Man** · January 11, 2010, 08:04pm

Originally Posted by bianchi5

YES!!
The glowing bones finally arrived here!!
He's incredible cool!!

Alright this is driving me nuts..still no scareglow or reissue He-man. Who do I contact to complain/inquiry where they are?
Jacky did you get a reissue He-man too?

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