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Thread: Official MattyCollector General Help & Information Thread

  1. #176
    Heroic Warrior InspectorZartan's Avatar
    Join Date
    Sep 2012
    Location
    Los Angeles, CA
    Posts
    555
    My email invoice showed a $4 discount, but my bank statement shows that the money that cleared from my account was the full pre discount amount.
    TOP 44 WANTS
    VINTAGE:Peekablue/Dragstor/Perfuma/Saurod
    NA:Crita/Darius/Nocturna/Sagitar/Sebrian/Tuskador/Kayo/Lizzor/
    Andros/Hoove/Quakke/Vizar/Butthead/Artilla/Spinwit/Staghorn
    TROLLA:DreeElle/Montork/Oracle/Gorpo
    FILMATION:Kittrina/Sunder/Twiggets/Masque/Dylamug/Vultak/Granita/Malektha
    200X:Veena/Miro/Hawke/Prahvus/EvilSeed/Illumina/Ceratus
    MISC:Lodar/Delora/Dare/MaskOfPowerDemons/LtAndra

  2. #177
    Heroic Warrior DO4M's Avatar
    Join Date
    May 2009
    Location
    Puerto Rico
    Posts
    4,157
    I'll have to wait and see if Matty CS answers my message, cause I did NOT get the $4 discount either.
    FINALLY!! GLIMMER IS IN MY SHELF!! Now I need a Crita!! Crita is to Mara what Evil Lyn is to Teela. If we ARE getting Mara, then we NEED Crita.

  3. #178
    Court Magician
    Join Date
    May 2009
    Posts
    44

    Combined Sub Shipping

    I've been looking for answers about this topic but keep coming up flat. Not sure if this is the right place to post it but here goes. Does anyone know anything about how we're supposed to combine subs? I know the initial sub shipment for Icer was solo, but weren't we supposed to be able to put them together with our main subs after that? I've been looking around the my subs page and I don't see any options for this. Has anyone attempted it yet? Any success? I'd appreciate any help. Thanks in advance.

  4. #179
    Claw Full Of It Clawful Ofit's Avatar
    Join Date
    Oct 2012
    Location
    Earth
    Posts
    846
    I have every sub & my Watchmen, Filmation & DC lite all combined on their own with my Eternia sub. You should just be able to go to your 'My Sub' page at Matty & check. If not, I've heard its easy to do, but all mine did it automatically. Hope it helps.
    NO DYLAMUG? WE DIAL A MOB!
    The Space Mutants are missing something CRITAcal!
    Chocolate and Vanilla swiiiirl. Swur-Urrl. -Crazy Eyes

  5. #180
    Heroic Warrior MsMarvel fan's Avatar
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    Jun 2010
    Location
    Maryland, USA
    Posts
    301
    it will happen automatically. after the first figure the shipping is combined, you have no choice.

  6. #181
    Ravage ThunderCat blackiecats's Avatar
    Join Date
    Jul 2002
    Posts
    6,030
    All subs have to have the same credit card, billing address and shipping address EXACTLY the same. If yours subs aren't saying 'yes' to currently combined, then there must be a variation between them in regards to billing or shipping. I'd go back to the My Subs page and make sure all the details are exactly the same
    8 figures I still need: 8/Perfuma (for completeness of POP ONLY!), 7/Filmation Tung Lashor, 6/Saurod, 5/Sprag, Sprocker and Spritina, 4/Peekablue, 3/Hunga the Harpy, 2/Filmation Clawful, 1/Dylamug.

  7. #182
    Court Magician
    Join Date
    May 2009
    Posts
    44
    Really? I have both a watchmen sub and a filmation sub. I ordered the watchmen sub when they re offered all the subs a while back, first sub figure was Silk Spectre who shipped on her own, but this months figure also shipped on it's own, didn't combine or anything. I wonder, having a different shipping method is probably the cause I suspect, I have DHL Express for my main subs but went with standard shipping on my single subs since I didn't want to pay crazy shipping for a single figure. Does anyone know if Matty has a reliable CS email line or is calling pretty much the only way to ensure competence?
    Last edited by Zeusguy; August 1, 2013 at 11:32pm.

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