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Thread: Official MattyCollector General Help & Information Thread

  1. #176
    Heroic Warrior InspectorZartan's Avatar
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    Sep 2012
    Location
    Los Angeles, CA
    Posts
    378
    My email invoice showed a $4 discount, but my bank statement shows that the money that cleared from my account was the full pre discount amount.
    Classics won't feel complete unless ALL vintage MOTU POP & NA are included
    TOP 35 WANTS
    MOTU:TungLashor/Gwildor/Dragstor/Saurod/Ninjor
    POP:Angella/Mermista/Peekablue/Perfuma
    NA:Crita/Darius/Nocturna/Sagitar/Sebrian/Tuskador/Kayo/Lizzor/Andros/Hoove
    FILMATION: DreeElle/Imp/Montork/Kittrina/Sunder/Twiggets/Masque
    MISC:Lodar/Veena/Miro/Delora/Hawke/OOLarr/Prahvus/Dare/EvilSeed

  2. #177
    folks die GoreIlla Dances DO4M's Avatar
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    May 2009
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    4,028
    I'll have to wait and see if Matty CS answers my message, cause I did NOT get the $4 discount either.
    FINALLY!! GLIMMER IS IN MY SHELF!! Now who shall I fight for?

  3. #178
    Widget
    Join Date
    May 2009
    Posts
    32

    Combined Sub Shipping

    I've been looking for answers about this topic but keep coming up flat. Not sure if this is the right place to post it but here goes. Does anyone know anything about how we're supposed to combine subs? I know the initial sub shipment for Icer was solo, but weren't we supposed to be able to put them together with our main subs after that? I've been looking around the my subs page and I don't see any options for this. Has anyone attempted it yet? Any success? I'd appreciate any help. Thanks in advance.

  4. #179
    Claw Full Of It Clawful Ofit's Avatar
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    Oct 2012
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    814
    I have every sub & my Watchmen, Filmation & DC lite all combined on their own with my Eternia sub. You should just be able to go to your 'My Sub' page at Matty & check. If not, I've heard its easy to do, but all mine did it automatically. Hope it helps.
    NO DYLAMUG? WE DIAL A MOB!
    DYLAMANIA IS RUNNIN' WILD! THE MOB IS GROWING!


  5. #180
    Heroic Warrior MsMarvel fan's Avatar
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    Jun 2010
    Location
    Maryland, USA
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    254
    it will happen automatically. after the first figure the shipping is combined, you have no choice.

  6. #181
    Ravage ThunderCat blackiecats's Avatar
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    Jul 2002
    Posts
    5,688
    All subs have to have the same credit card, billing address and shipping address EXACTLY the same. If yours subs aren't saying 'yes' to currently combined, then there must be a variation between them in regards to billing or shipping. I'd go back to the My Subs page and make sure all the details are exactly the same
    The 12 figures I still need: 12/Spinnerella, 11/Peekablue, 10/Squeeeze, 9/Lizard Man, 8/Gwildor, 7/Filmation Clawful, 6/Imp, 5/Mermista, 4/Dylamug, 3/Tung Lashor, 2/Filmation Hordak, 1/Queen Angella.

  7. #182
    Widget
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    May 2009
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    32
    Really? I have both a watchmen sub and a filmation sub. I ordered the watchmen sub when they re offered all the subs a while back, first sub figure was Silk Spectre who shipped on her own, but this months figure also shipped on it's own, didn't combine or anything. I wonder, having a different shipping method is probably the cause I suspect, I have DHL Express for my main subs but went with standard shipping on my single subs since I didn't want to pay crazy shipping for a single figure. Does anyone know if Matty has a reliable CS email line or is calling pretty much the only way to ensure competence?
    Last edited by Zeusguy; August 1, 2013 at 10:32pm.

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