I have had nothing but bad experiences with DR while trying to deal with my missing order.
I have emailed them twice.
and I have called 3 times.
EVERY TIME I call I get the same run around speech and then I am ASSURED I will be contacted within 24-72 hrs and I NEVER have been.
When I called on Thursday for the 3rd time I was again told the exact same thing, further stating that they could do nothing else for me and I had to wait the time period again for a 4th time.
With a problem that has persisted for 2months you think that they would try a little harder to rectify the situation.
I have to call back on Tuesday as I am sure I will not receive a response by then.
DR needs to stop making promises of replying back to the customers and start actually replying back to the customers.
There have been nothing but problems since they took over and it is ridiculous.