This actually is probably the more helpful bit of info from the post... Stprime, have you tried going either to the Order History section of mattycollector.com or to www.findmyorder.com and used the tools there to check your order history? While I have had an order once not show up in my mattycollector.com history, the e-mail and last 5 digits of credit card number search on findmyorder will bring up the most recent order you placed... That will show you if there is in fact a successful Orko order in their system and what that order number is, at least. It's a start... and gives you an idea of whether or not any of your attempts actually processed.On a somewhat related tangant, way back when, ordering King Grayskull, I got the error on the checkout screen as it timed out on me. I closed the window, about 20 minutes later I gave it another go, it again timed out on me, this time during the final checkout. I never got an order confirmation. 4 days later I got a shipment confirmation and a single King Grayskull, with a single order then appearing in my order history.