Zig Zag orders

[Toyguru]

Fellow He-Man fans,

I'm trying to get to the bottom of the whole "why does my order go all over before coming to my house" issue. Running into a bit of a roadblock. I need exact orders and/or tracking numbers. If you can provide that in this thread that would help a ton. Please no commentary or additional posts. Just straight order number and where your package went before getting to you (Sweden?).

If you want to comment on this issue, please start a different thread so I don't need to weave through comments to get to the info I need to pass along.

Thanks!

SdN

[bigsexy_j]

The Canadian orders that are going to Sweden, I believe are the no tracking ones, but when they boxes arrive they are stamped with by Swedish post. So aside from leaving DR and getting stamped by Sweden then delivered I'm not sure you will get much more info.

Orders going to and from Nevada multiple times are another situation though.

Thanks Scott

J

[Nekk-ra]

420487299102927004008191732362

Thank you for looking into this, Scott. It's always been confusing why the packages are apparently going back and forth between CA and NV before actual shipping occurs.

[Barezz]

Here are some, the earliest being what I can go back and still access to confirm.
Order Date: 3/15/2012
Tracking Number:
420620409102927004008191100574
Order Number:
12396686542
Current Status:
Delivered
Destination:
Granite City, IL 62040
Date Time Description Location
4/5/2012 11:47 AM Delivered GRANITE CITY,IL 62040
4/5/2012 08:52 AM Out for Delivery GRANITE CITY,IL 62040
4/5/2012 05:51 AM Arrival at USPS GRANITE CITY,IL 62040
4/4/2012 09:26 AM Enroute to Local USPS Facility Hazelwood,MO 63042
4/4/2012 09:08 AM Enroute to Local USPS Facility Hazelwood,MO 63042
4/4/2012 04:55 AM Accepted by USPS Hazelwood,MO 63042
4/3/2012 11:36 AM Transferring to USPS Hazelwood,MO 630422487
4/3/2012 06:36 AM Transferring to USPS Hazelwood,MO 630422487
3/30/2012 08:42 PM In transit EDWARDSVILLE,KS
3/30/2012 09:31 AM In transit HENDERSON,CO
3/29/2012 11:54 PM In transit WAMSUTTER,WY
3/29/2012 07:15 PM In transit SALT LAKE CITY,UT
3/29/2012 12:21 PM In transit CARLIN,NV
3/29/2012 07:35 AM In transit SPARKS,NV
3/28/2012 07:47 AM In transit W SACRAMENTO,CA
3/27/2012 09:15 PM In transit SPARKS,NV
3/27/2012 07:32 PM In transit Sparks,NV 89441
3/27/2012 06:03 PM Electronic Shipping Sent to USPS
3/27/2012 06:03 PM In transit Sparks,NV 89441
3/27/2012 10:57 AM Arrived at Shipping Facility Sparks,NV 89441
3/23/2012 01:25 AM Electronic Shipping Info Received Ontario,CA 91761

Order Date 3-30-12
Tracking Number:
420620409102927004008191079603
Order Number:
12400939442
Current Status:
Delivered
Destination:
Granite City, IL 62040
Date Time Description Location
3/30/2012 11:07 AM Delivered GRANITE CITY,IL 62040
3/30/2012 08:46 AM Out for Delivery GRANITE CITY,IL 62040
3/30/2012 05:51 AM Arrival at USPS GRANITE CITY,IL 62040
3/29/2012 01:50 PM Accepted by USPS Hazelwood,MO 63042
3/27/2012 01:39 PM Transferring to USPS Hazelwood,MO 630422487
3/27/2012 08:39 AM Transferring to USPS Hazelwood,MO 630422487
3/27/2012 02:22 AM In transit EDWARDSVILLE,KS
3/26/2012 01:54 PM In transit WAKEENEY,KS
3/26/2012 07:26 AM In transit HENDERSON,CO
3/23/2012 05:00 PM In transit DELLE,UT
3/23/2012 10:19 AM In transit MILL CITY,NV
3/23/2012 04:31 AM In transit W SACRAMENTO,CA
3/22/2012 09:26 PM In transit SPARKS,NV
3/22/2012 07:39 PM In transit Sparks,NV 89441
3/22/2012 05:25 PM Electronic Shipping Sent to USPS
3/22/2012 05:25 PM In transit Sparks,NV 89441
3/22/2012 01:56 PM Arrived at Shipping Facility Sparks,NV 89441
3/21/2012 01:25 AM Electronic Shipping Info Received Ontario,CA 91761

However in April things started getting better:

Tracking Number:
420620409102927004008191203220
Order Number:
12427662742
Current Status:
Delivered
Destination:
Granite City, IL 62040
Date Time Description Location
4/25/2012 12:26 PM Delivered GRANITE CITY,IL 62040
4/25/2012 08:38 AM Out for Delivery GRANITE CITY,IL 62040
4/25/2012 03:07 AM Arrival at USPS GRANITE CITY,IL 62040
4/25/2012 03:07 AM Accepted by USPS GRANITE CITY,IL 62040
4/23/2012 05:12 PM In transit Fishers,IN 46037
4/23/2012 02:17 PM Electronic Shipping Sent to USPS
4/23/2012 02:17 PM In transit Fishers,IN 46037
4/21/2012 08:20 AM In transit Fishers,IN 46037
4/19/2012 07:46 PM In transit Sparks,NV 89441
4/19/2012 02:02 PM Arrived at Shipping Facility Sparks,NV 89441
4/18/2012 01:27 AM Electronic Shipping Info Received Ontario,CA 91761

The rest of this year (May-Aug) has been acceptable and follows a similar route as April without the "zig zagging". I'll keep an eye on September and see how they do.

[ShowerPowerFrosta]

SHIPMENT AND BILLING DETAILS

Order Number: 15702519245
Order Date: August 15, 2012

Still hasn't arrived to me in Canada. I assume the package went to Sweden first.

Thanks, Scott!!

[CanadaClassics]

If you are looking for the info due to questions about the Canadian orders going to Sweeden, here is some order info:

Order Number: 15041818723
Order Date: 8/15/2012
Boxed Shipment
Track Shipment: MAIL ON THE MOVE: 0050712

Order Number: 15641227445
Order Date: 7/16/2012
Boxed Shipment
Track Shipment: MAIL ON THE MOVE: 0050690

Order Number: 13952943323
Order Date: 5/15/2012
Boxed Shipment
Track Shipment: MAIL ON THE MOVE: 0050650

These all arrived from Sweeden, and were sent to a Canadian address. Hope that helps.

[Morningstar]

I live in Southamerica and a lot of boxes come fron Sweeden.

[Micro-Man]

Thanks for looking into this strange issue, Scott...It's a pet peeve of mine since Ontario, CA (The origin of the deliveries) is only about an hour away from me! Anyway, here are the tracking numbers of my last 9 orders...

420900419102927004008191220562
420900419102927004008191331091
420900419102927004008191336713
420900419102927004008191442148
420900419102927004008191466465
420900419102927004008191542756
420900419102927004008191574511
420900419102927004008191611971
420900419102927004008191690457

Without going into too much detail, here's a typical rundown of every delivery...

Date-----Description-----------------------Location
Day 4----Delivered-------------------------Los Angeles,CA
Day 4----Out for Delivery-------------------Los Angeles,CA
Day 3----Arrival at USPS--------------------Los Angeles,CA
Day 3----Accepted by USPS-----------------Los Angeles,CA
Day 2----In transit--------------------------Sparks,NV
Day 2----Electronic Shipping Sent to USPS
Day 2----In transit--------------------------Sparks,NV
Day 1----Arrived at Shipping Facility----------Sparks,NV
Day 1----Electronic Shipping Info Received----Ontario,CA

I hope this helps and thanks again for looking into this!

[batman1180]

420917669102927004008191723162

I live within 10 miles of DR. I never got the NV trips the packages were taking.

[AGE]

I'm in Ajax Ontario Canada

this is one of many

Order number
10824917700

Sir Lazer-Lot

all my packages are being sent to Sweden with a Sweden Post mark then re-routed back to Canada

10-14 days to arrive from Cali are taking 30+ days to arrive

Thanks Scott for looking into this

AGE

[iron_pride]

Thanks TG. Here is mine from the current order:


9/20/2012

07:02 PM

In transit

EDWARDSVILLE,KS



9/20/2012

12:38 PM

In transit

WAKEENEY,KS



9/20/2012

06:23 AM

In transit

HENDERSON,CO



9/19/2012

08:25 PM

In transit

WAMSUTTER,WY



9/19/2012

02:52 PM

In transit

DELLE,UT



9/19/2012

08:20 AM

In transit

MILL CITY,NV



9/19/2012

05:40 AM

In transit

SPARKS,NV



9/19/2012

02:48 AM

In transit

W SACRAMENTO,CA



9/18/2012

09:05 PM

In transit

SPARKS,NV



9/18/2012

06:54 PM

In transit

Sparks,NV 89441



9/18/2012

04:40 PM

Electronic Shipping Sent to USPS





9/18/2012

04:40 PM

In transit

Sparks,NV 89441



9/18/2012

01:16 PM

Arrived at Shipping Facility

Sparks,NV 89441



9/15/2012

01:29 AM

Electronic Shipping Info Received

Ontario,CA 91761

[pattycakeman]

Thank you for looking into this ToyGuru:

I am in Alberta Canada and all my packages being sent through slow shipping, come through Sweden.

Here are 3 of the last ones: But like it's been said, its been happening for a long time (over a year at this point)

8/10/2012
10824737700

7/11/2012
10802261100

6/10/2012
10688294500

Thanks

[Tundra_Torque]

Here is my Order #: 10893956700.

Here is the Tracking#: 420283159102927004008191746352

The tracking # seems to change once the package gets accepted by USPS. At that point, you can track it online using USPS's website.

[Highway]

Here are my last 4 orders. From Ontario, California to Sweden to Vancouver, Canada. All were part of the subscription.

Order Number: 10540936600
Order Date: April 12, 2012

Order Number: 10604775000
Order Date: May 10, 2012

Order Number: 10688762600
Order Date: June 10, 2012

Order Number: 10802707700
Order Date: July 11, 2012

[Whiplash7]

A couple of Sweden to Canada examples:

Swedish Spikor
Order Number: 15641261845
Order Date: July 16, 2012
Tracking URL: 0050690

Swedish Draego-Man
Order Number: 15345659145
Order Date: April 16, 2012
Tracking URL: 0052674

But Scott, Canadian customers have been dealing with these delays since the inception of the line. Right now Sir-Laser Lot is in limbo for a lot of people, and a good example is Scare Glow--it took two months to reach Canadian soil. UPS is expensive, but cheap shipping is slower than any other service people deal with when ordering from the US. It should not take more than two weeks.

[DO4M]

Update on my Order: It reached Florida and now it's on California!? (according to USPS)


Apparently Matty doesn't ship to Puerto Rico My order was mysteriously refused and that's what Matty's CS told me...

According to Newgistics:
10/3/2012 11:35 PM Enroute to Local USPS Facility CITY OF INDUSTR, CA 91715NEW!
10/1/2012 08:25 PM Enroute to Local USPS Facility OPA LOCKA, FL 33054
9/27/2012 12:34 PM Accepted by USPS JACKSONVILLE, FL 32099
9/26/2012 03:45 AM Transferring to USPS Jacksonville, FL 320990002
9/26/2012 03:00 AM In transit VALDOSTA, GA
9/25/2012 12:00 PM In transit MONTGOMERY, AL
9/25/2012 07:25 AM In transit RICHLAND, MS
9/24/2012 08:00 PM In transit SHREVEPORT, LA
9/24/2012 02:01 PM In transit BOWIE, TX
9/24/2012 08:00 AM In transit AMARILLO, TX
9/22/2012 01:55 AM In transit ALBUQUERQUE, NM
9/21/2012 06:59 PM In transit FLAGSTAFF, AZ
9/21/2012 01:22 PM In transit LUDLOW, CA
9/21/2012 07:44 AM In transit KETTLEMAN CITY, CA
9/21/2012 02:40 AM In transit W SACRAMENTO, CA
9/20/2012 08:19 PM In transit SPARKS, NV
9/20/2012 07:57 PM In transit Sparks, NV 89441
9/20/2012 05:20 PM Electronic Shipping Sent to USPS
9/20/2012 05:20 PM In transit Sparks, NV 89441
9/20/2012 01:55 PM Arrived at Shipping Facility Sparks, NV 89441
9/20/2012 01:27 AM Electronic Shipping Info Received

According to USPS:
Depart USPS Sort Facility
October 04, 2012
CITY OF INDUSTRY, CA 91715
Delivery Confirmation™
Processed through USPS Sort Facility
October 03, 2012, 11:35 pm
CITY OF INDUSTRY, CA 91715
Depart USPS Sort Facility
October 02, 2012
OPA LOCKA, FL 33054
Processed through USPS Sort Facility
October 01, 2012, 8:25 pm
OPA LOCKA, FL 33054
Electronic Shipping Info Received
September 21, 2012
Departed Shipping Partner Facility
September 20, 2012, 7:57 pm
SPARKS, NV 89441
Arrived Shipping Partner Facility
September 20, 2012, 1:55 pm
SPARKS, NV 89441

[Toyguru]

Thanks everyone. It would be helpful to have a few hundred examples instead of less than 20 (in order to demonstrate the extent of this issue. Any chance anyone else can share some info. I really need more examples with concrete info, not just a discussion.

Scott

[DO4M]

Well, that's pretty much the Problem, Scott... Most of the worse Zig-Zagging journeys happen to International fans, who can't trace their orders. (Canadian, Caribbean, Central and South American Customers.)
My Fisto and Sorceress took a trip to Europe before reaching Puerto Rico (back when I was considered an International Customer) and reached my Local Post Office on April 13.

[krosfyah]

I will post mine when I get home, it's ALL my figures all ail on the move and all through sweden.

[AGE]

Hey Scott,

you want more my friend

here we go.

it's been all my orders.. it goes back to 2011 that i can remember

i know this is happening to many folks, in Canada that i know and the orders go back for years, i thought you only needed one example but if the Canuks i know post every order number.. you'll have thousands of order numbers that are running around the world

order numbers are as follows:

10916797200
10824917700
15657512545
10802544200
10688585700
10604614800
10539532200
10319524400
10315388500
10246974800
9757807126
14832180845
10174749900
12104824423
10121690300
10061599300
13883069545
10001996100
9944752900
10459104923
10373855523
9865353900
13185691345
9798246300
11673874642
9752818100
11106201242
9706388400
10039743622
10362942542
9646317500
9210602122
9600918700
9078591022
9537680542

[spectroscott]

I haven't had any zigzag issues but I do always have my package seem to sit for days in Fishers, IN.

[whbinder]

Most of my zig zag orders were from spring which UPS no longer has tracking info for. I only have this one.

1Z1628YW0312462248 - Actually went to the wrong town in AZ and then back to CA where it was marked delivered! It was delivered from Digital River to Digital River.

[Whiplash7]

Not sure if this helps you Scott, but here's a pic of the Swedish postmark Canadian customers are getting.

[Lookie]

Scott,

This doesn't happen to my orders anymore (since May). They used to bounce between Nevada and California, but now this is how they get to me:

7/21/2012 11:00 AM Delivered FARMINGTON,MI 48331
7/21/2012 07:58 AM Out for Delivery FARMINGTON,MI 48333
7/21/2012 04:13 AM Arrival at USPS FARMINGTON,MI 48333
7/21/2012 04:13 AM Accepted by USPS FARMINGTON,MI 48333
7/19/2012 08:14 AM Transferring to USPS FARMINGTON,MI 483339998
7/19/2012 03:37 AM In transit INDIANAPOLIS,IN
7/18/2012 06:02 PM In transit Fishers,IN 46037
7/18/2012 03:54 PM Electronic Shipping Sent to USPS
7/18/2012 03:54 PM In transit Fishers,IN 46037
7/18/2012 09:01 AM In transit Fishers,IN 46037
7/16/2012 07:16 PM In transit Sparks,NV 89441
7/16/2012 10:45 AM Arrived at Shipping Facility Sparks,NV 89441
7/14/2012 01:29 AM Electronic Shipping Info Received Ontario,CA 91761


Whatever changed, I'm happy about it.

[pattycakeman]

Hi ToyGuru,

I as well only posted a couple but here are the order numbers for the past could years that have gone to Sweden. The issue for us Canadians is more than just zigzag orders between cities, the issue for us it ALL of our USPS packages get sent to Sweden first because we are "International". All of the packages are post marked with that postage stamp that Whiplash7 posted.

5769942045
10916860800
10824737700
14426888645
10802261100
10688294500
10604352800
13655912823
10539355000
10319317100
10314888500
10246330800
14732013245
9723597719
12402845023
10174354700
12213062323
12212641923
12212059123
14730874445
12104835123
10121313600
11966251723
11827521423
10060889600
14423484045
13854892245
10001598600
9944219600
13378234145
11538584822
9864926400
9797798100
9752372700
10022315145
9705999000
9646124900
9600283300
8823702741
9254349923

Thanks