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Thread: May 15 and No Renewal Notice

  1. #1
    Court Magician
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    Jul 2010
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    May 15 and No Renewal Notice

    I have not yet received my renewal notice. Anyone else?

  2. #2
    Heroic Warrior Odrakir's Avatar
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    Nov 2009
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    Me... I've just sent an email to mattycollector asking about this
    :: Odrakir ::

    My Feedback Thread

  3. #3
    Heroic Warrior sunshine's Avatar
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    Jul 2002
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    keep calling and bug the heck out of them.

  4. #4
    Court Magician
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    Jul 2010
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    All my information is the same, said they tried auto-renewing more than once and it failed. BS

  5. #5
    Heroic Warrior Swanmarsh's Avatar
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    Nov 2009
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    I've had the same problem. Bank says there's no evidence they tried to bill me this month. I purchased a Giant Zodac yesterday to show Digital River/Matty that my card works fine. very frustrating. If I miss out on my Blast Attak I will not be happy.
    Grayskull needs its Cardboard Spacesuit MOTUCized

    Voice your support in the Cardboard Spacesuit/Robot thread:
    http://www.he-man.org/forums/boards/...d.php?t=189199

  6. #6
    Heroic Warrior Riddle of Steel's Avatar
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    Aug 2009
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    Yep it's THEM not YOU...Had this happen again this month and just finally got it a few days ago with no change on my part. Every now and then they're system doesn't re-new things properly and then they have the NERVE to try to tell you that it was something on your end while you wait for it to AUTOMATICALLY re-new again whenever that is, rather then them just fixing it manually.

    MEANWHILE everything else with my CC works perfectly fine as usual. Matty is nothing more then a debacle from start to finish like always.

  7. #7
    Heroic Warrior Swanmarsh's Avatar
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    Nov 2009
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    By way of update (and in the spirit of one good turn deserves another) ... so Digital River/Matty have re-discovered that they can in fact charge my CC and have processed my May order for the Blast Attak figure.

    However,
    instead of the 5 subscriptions I ordered last year, it now appears my order has been processed and bank charged twice and that I may now be the proud owner of 10 subscription Blast Attaks.

    This must be my punishment for bemoaning the fact this figure doesn't split in two like the excellent vintage figure.
    Grayskull needs its Cardboard Spacesuit MOTUCized

    Voice your support in the Cardboard Spacesuit/Robot thread:
    http://www.he-man.org/forums/boards/...d.php?t=189199

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