False Alarm: subscription status cancelled?????

[dark knight]

i got an email today that saids the matty cancelled my subscription??
they sent me this:

Dear ricardo de la torre,

We have recently canceled the following subscription.

Subscription Details:
Original Order ID: 6710418515
Customer ID: 40134635213
Order Date: December 15, 2009

Product Name Subscription Date Expiration Date Amount
------------------------------------------------------------------------------
Masters of the Universe 20 05/20/2009 01/18/2010 $20.00


To learn more about the status of your account, contact Mattel at 952-253-1234 or visit: www.findmyorder.com

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
MattyCollector.com Customer Service
www.findmyorder.com



is this a joke?? means that i will not get the wonderbread he-man(wundar)???
i dont understand, i live in peru so for me will be a pain in the a.. (u know) to get in contact with mattycollector

why they did this????????????? now if i want a wundar i will have to pay mora than 100 dollars????????

if mattel dont help me fix this crap i will sell all my figures and i will not collect nothing more from them....... i do have the art book too, i buy all what they do
an this is the way to treat a customer?????

i dont understand this.........

[Horde08]

Posted by Matty on Facebook:

"Regarding the emails you've been receiving advising that your subscriptions are cancelled, we just verified with Digital River that they are NOT CANCELLED. What's happening is that because the 2009 (not 2010) subscription shipments have ended internally at DR, it triggered a notification to go out. They're working to disable this notification now."

[Uncle Montork]

Search.. friend to those who are too panicked to read the posts on the first page!

http://www.he-man.org/forums/boards/...d.php?t=183654

[TheFallen]

There is also an official subscription thread which is stickied at the top of this board which has the topic being discussed and answered

[PuffyVinze]

Thank god, I was already worried, cause I received the same email today. I actually thought that it could have something to do with the first subscription from 2009, but I wasn't sure.

I really appreciate he-man.org, always the perfect source for any questions or worries concerning MOTU! Love u guys!

[dark knight]

thanks guys was a relief to read that, i was in panic!

[Emiliano]

It actually says it in the email:
Product Name Subscription Date Expiration Date Amount
------------------------------------------------------------------------------
Masters of the Universe 20 05/20/2009 01/18/2010 $20.00