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Thread: False Alarm: subscription status cancelled?????

  1. #1
    Heroic Warrior dark knight's Avatar
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    False Alarm: subscription status cancelled?????

    i got an email today that saids the matty cancelled my subscription??
    they sent me this:

    Dear ricardo de la torre,

    We have recently canceled the following subscription.

    Subscription Details:
    Original Order ID: 6710418515
    Customer ID: 40134635213
    Order Date: December 15, 2009

    Product Name Subscription Date Expiration Date Amount
    ------------------------------------------------------------------------------
    Masters of the Universe 20 05/20/2009 01/18/2010 $20.00


    To learn more about the status of your account, contact Mattel at 952-253-1234 or visit: www.findmyorder.com

    Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

    Sincerely,
    MattyCollector.com Customer Service
    www.findmyorder.com



    is this a joke?? means that i will not get the wonderbread he-man(wundar)???
    i dont understand, i live in peru so for me will be a pain in the a.. (u know) to get in contact with mattycollector

    why they did this????????????? now if i want a wundar i will have to pay mora than 100 dollars????????

    if mattel dont help me fix this crap i will sell all my figures and i will not collect nothing more from them....... i do have the art book too, i buy all what they do
    an this is the way to treat a customer?????

    i dont understand this.........
    motucustoms4sale@hotmail.com
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  2. #2
    Heroic Warrior
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    Posted by Matty on Facebook:

    "Regarding the emails you've been receiving advising that your subscriptions are cancelled, we just verified with Digital River that they are NOT CANCELLED. What's happening is that because the 2009 (not 2010) subscription shipments have ended internally at DR, it triggered a notification to go out. They're working to disable this notification now."
    "A Race 2 What And Where We Going?
    We In The Same Boat
    But Eye'M The Only One Rowin
    Last Time Eye Checked U Were Sleepin'
    …but U Can Call Me A Dreamer 2"

  3. #3
    Wise Old Trollan Uncle Montork's Avatar
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    Search.. friend to those who are too panicked to read the posts on the first page!

    http://www.he-man.org/forums/boards/...d.php?t=183654
    Uncle Montork has returned from Trolla!

  4. #4
    No Rio? We Riot! TheFallen's Avatar
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    There is also an official subscription thread which is stickied at the top of this board which has the topic being discussed and answered

  5. #5
    Heroic Warrior PuffyVinze's Avatar
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    Thank god, I was already worried, cause I received the same email today. I actually thought that it could have something to do with the first subscription from 2009, but I wasn't sure.

    I really appreciate he-man.org, always the perfect source for any questions or worries concerning MOTU! Love u guys!

  6. #6
    Heroic Warrior dark knight's Avatar
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    thanks guys was a relief to read that, i was in panic!
    motucustoms4sale@hotmail.com
    visit my albums:
    awesome trades with: harold, krosfyah, bobtheodd, Agostinho, boggs32, sallah, beastor
    Visit my facebook page 2917 likes already!!!!! XD
    http://www.facebook.com/media/set/?s...259610?sk=info

  7. #7
    Bashasaurus Emiliano's Avatar
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    It actually says it in the email:
    Product Name Subscription Date Expiration Date Amount
    ------------------------------------------------------------------------------
    Masters of the Universe 20 05/20/2009 01/18/2010 $20.00


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