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Thread: Any News Concerning Tomorrow's New Ordering Process?

  1. #101
    Mix 'n' Match Monger wallbie's Avatar
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    Let's see, I find my shopping cart doesn't have the right number of items. Gotta go back and get a 2nd KG, I'm sure you can guess where I'm at after that bone head move.

  2. #102
    Heroic Warrior lemure77's Avatar
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    pusing 40 minutes now since I just went to the page..no log in no nothing as yet. This should not hve been the month to try out some new order system. do it on a 1 figure from MOTUC mont like next month
    Find what you seek only when you look in the right places...

  3. #103
    Heroic Warrior CanadaClassics's Avatar
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    I think there have been too many soft months lately - Chief Carnivus and Roboto with a Shoulder issue, and as well the GB people are back - SIGNATURE VENKMAN - means a lot of people today!
    THANK YOU MATTEL + TOYGURU + FOUR HORSEMEN!


    I LOVED THE ORIGINAL MOTU FIGURES, AND THESE NEW MOTUC ARE TRULY AMAZING!!!

    MY Feedback Thread : http://www.he-man.org/forums/boards/...d.php?t=191572

  4. #104
    Heroic Warrior
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    Good luck to everyone. I understand the frustration. I have never ordered it this quickly so I guess I was one of the lucky ones. Seems like empty rhetoric. Matty- lets tell everyone the ordering is different.

  5. #105
    Heroic Warrior Rodster6's Avatar
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    Over half an hour now on WSOD.

  6. #106
    Cyber Op... ENERGIZE!
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    ...Does anybody ELSE want a Matty figure so He-Man and She-Ra can beat him up? This WSOD is ridiculous! I've been on for over half an hour already!

    Naturally, I type that and it lets me in. Then puts me on WSOD when I try to get billing info. Typical. Ruddy typical.

    Well, it took an HOUR, but I finally finished. This is one of the worst experiences I've ever had buying ANYTHING.
    Last edited by cyberv; November 15, 2010 at 01:01pm.
    CyberV... FOR VICTORY!

  7. #107
    Master of Time & Space Jedi_Master_Jeremy's Avatar
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    Got all the way thru at 12:25pm. Ordered my two King G's and Weapons Pack.
    It's all about being polished when it counts!

  8. #108
    Master of the Arashikage J_Man's Avatar
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    Now Matty disappeared from the WSOD. It's still the same page, but blank where the snotty character is suppose to be.
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  9. #109
    Heroic Warrior JOXE's Avatar
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    i noticed THIS as the ONLY apparent change:

    FIREFOX: it kept refreshing automatically no matter WHERE or WHEN. MEANING: even when the refresh cycle was over and the products page showed up, STILL it would refresh automatically!

    how on earth am i supposed to add item quantity, much less any longer information, if the pages keep refreshing even when they are already LOADED?

    CHROME: WSOD was present as usual, though i managed to process my order. Not a single different thing was in view.

    INTERNET EXPLORER: STILL refreshing WSOD, never even SAW a peek of any loaded product page.

    .

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  10. #110
    Evil Villain!!! adam03's Avatar
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    Quote Originally Posted by dorrmann View Post
    Same here. This is my current view.

    http://lh3.ggpht.com/_fjJ2HlIR0jg/TO...2010.09.52.jpg
    And people wonder why we have the WSOD in the first place!! If everyone just used one browser I`m sure the process would be alot easierFinally just finished up my order

  11. #111
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    Is anyone one else still stuck on the damn RSOD!
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  12. #112
    Heroic Warrior demiscy's Avatar
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    Everything went OK!

    Only clicked once, waited for the page to load by itself, ordered, waited, paid!

    My first time buying from MATTY and it was an OK experience!

    Quote Originally Posted by JOXE View Post
    i noticed THIS as the ONLY apparent change:

    FIREFOX: it kept refreshing automatically no matter WHERE or WHEN. MEANING: even when the refresh cycle was over and the products page showed up, STILL it would refresh automatically!

    how on earth am i supposed to add item quantity, much less any longer information, if the pages keep refreshing even when they are already LOADED?

    CHROME: WSOD was present as usual, though i managed to process my order. Not a single different thing was in view.

    INTERNET EXPLORER: STILL refreshing WSOD, never even SAW a peek of any loaded product page.

    I used FIREFOX. It doesnt refresh by itself. Check if you have an addon for firefox that does that on purpose. (I have it, but not activated)

  13. #113
    Mix 'n' Match Monger wallbie's Avatar
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    Quote Originally Posted by shantustarsun View Post
    Why on earth can't they let you complete the whole order once your in?
    I'd expect a response like "we can't comment due to our contract with DR" or "logistically that's just not possible." You never know, they might change it up to "we can't comment on any figures past King Hssss for right now" just to throw us off.

    Quote Originally Posted by J_Man View Post
    Now Matty disappeared from the WSOD. It's still the same page, but blank where the snotty character is suppose to be.
    That's weird.

  14. #114
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    THIS is supposed to be a better user experience?!? I'd complain, but I really don't think there's anything any of us could say that hadn't been said before. However, I think trained monkeys could process and distribute server traffic better than Matty and DR can.

    Oy, for as much as people bash the Sub option, I'll be glad I won't have to go through this every time next year...28 minutes in after hitting Complete Order, and still waiting on Firefox fit things to process through...ugh.
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  15. #115
    Heroic Warrior
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    Quote Originally Posted by lemure77 View Post
    pusing 40 minutes now since I just went to the page..no log in no nothing as yet. This should not hve been the month to try out some new order system. do it on a 1 figure from MOTUC mont like next month
    your time post says 11:24 but you say 40 mins. You can't count it until it goes on sale at 11pm or else I have been waiting all morning. But it does feel like forever. Hang in there and keep fighting.

  16. #116
    Heroic Warrior
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    Coming up ona half hr of same old wsod bs now.

    IF they upped the production numbers heavily and they're still available in a couple hours, I'll be happy. I'm sure, geniuses that they are, they realized the King Grayskull would be a high demand figure and they made plenty to go around since he was so difficult to obtain the first go-round.

  17. #117
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    Quote Originally Posted by JOXE View Post
    i noticed THIS as the ONLY apparent change:

    FIREFOX: it kept refreshing automatically no matter WHERE or WHEN. MEANING: even when the refresh cycle was over and the products page showed up, STILL it would refresh automatically!

    how on earth am i supposed to add item quantity, much less any longer information, if the pages keep refreshing even when they are already LOADED?

    CHROME: WSOD was present as usual, though i managed to process my order. Not a single different thing was in view.

    INTERNET EXPLORER: STILL refreshing WSOD, never even SAW a peek of any loaded product page.

    Maybe they changed firefox to be on an even playing field with everyone else. The browser was too good.

  18. #118
    Heroic Warrior
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    Does anyone else feel like they ran a marathon after trying to order from Matty?

  19. #119
    Eternian Arashikage King Kahn's Avatar
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    I still see that smug SOB on my screen...stoopid WSOD...30+ minutes...
    I want NA Skeletor and Rio Blast and I want them now!

  20. #120
    Heroic Warrior Nekk-ra's Avatar
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    Got onto Matty at 12:00 exactly. WSOD. Fifteen minutes later got to the order screen with one of my four open tabs. Ordered one of each MOTUC item, got to log-in screen, clicked log-in - WSOD! Still on WSOD 15 minutes later. Hoped to get a least one, looks like I may not get any. This is horse-****!

    Best part is that when I went into WSOD second time, another tab had just opened onto the order screen, and it went WSOD at the exact same time. Not a coincidence, me thinks.

  21. #121
    Court Magician E-Razor's Avatar
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    Only thing different than before that I noticed was the "your items are only guaranteed when you reach the Order Completed screen" thing ...

    Is THAT supposed to be an improvement???

  22. #122
    Master of Time & Space Jedi_Master_Jeremy's Avatar
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    The only changes I noticed was the addition of an address book to the billing and shipping screen. Since I moved earlier this year, my shipping address is now different from my billing address. I tried to get that changed but you know how it is...I feel like I have to learn Hindi every time I've ever called DR. The addition of the address book was very helpful for me. Cut way down on time having to fill all that in. Don't know if it was there last month and I just missed it. Anyhow, that's the only difference I noticed outside the time it took to get in.
    It's all about being polished when it counts!

  23. #123
    Widget SONICR's Avatar
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    Finally my order went thru....

  24. #124
    Heroic Warrior demiscy's Avatar
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    Guys, what did you expect with multiple tabs open?
    It's the same thing as refreshing manually...
    The system sees your IP trying to access the site on multiple fronts.

    I just had one tab open. waited 5 mins at first, 2 minutes for completing my order after!

  25. #125
    Heroic Warrior
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    Finally was able to enter my credit card's security code, but nothing in my email yet.

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