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Thread: Charged twice for shipping?

  1. #1
    Heroic Warrior watercooled's Avatar
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    Feb 2005
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    Austria
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    Charged twice for shipping?

    Hi folks,

    is it possible that I got charged for shipping twice?
    Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
    ------------------------------------------------------------------------------
    DKC32S 2016 Club Gra 1 1 1 $35.39

    Shipping: $15.39
    Tax: $0.00
    Total: $60.39

    I thought 25$ for the figure plus shipping?

    thanx.

  2. #2
    Heroic Warrior mkpat's Avatar
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    Nov 2008
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    Virginia
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    785
    $60.39 for one figure??? Maybe that includes shipping for the club exclusive figure that comes later...
    My post count just got bigger.

  3. #3
    Heroic Warrior Beastmaster's Avatar
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    Jul 2008
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    Belgium
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    The same thing happened to me. The weird thing is this only appears when I open the email on iPhone or iPad. When I open it on pc, it says the correct total.

  4. #4
    Heroic Warrior Alec77's Avatar
    Join Date
    Dec 2003
    Posts
    271
    Since the inital order is completed with the first shipment, the total always shows the subscription fee (aka exclusive figure already charged last year), the costs for He-Man and shipping costs.
    Only He-Man and shipping will be billed/charged now of course.

  5. #5
    The Undisputed Champion TUC138's Avatar
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    Jun 2011
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    India
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    For sub holders, the figures cost is $20.00 each !

    As for the shipping cost, only geniuses at DR knows how their invoices are calculated !

    On one of my account, I am actually charged $150.00 for 3 figures !! Must check that out !!!
    Matty Has Been Matted For 2017 !

    Now I Seriously Hope Super 7 Makes Me Feel I Am In Heaven !!

  6. #6
    Heroic Warrior Garn's Avatar
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    Feb 2014
    Location
    Kentucky
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    Quote Originally Posted by watercooled View Post
    Hi folks,

    is it possible that I got charged for shipping twice?
    Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
    ------------------------------------------------------------------------------
    DKC32S 2016 Club Gra 1 1 1 $35.39

    Shipping: $15.39
    Tax: $0.00
    Total: $60.39

    I thought 25$ for the figure plus shipping?

    thanx.
    Looks a lot like mine. I was only (only, HA!) charged $37.73 on my bank statement however.

    Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
    ------------------------------------------------------------------------------
    DKC32S 2016 Club Gra 1 1 1 $37.73

    Shipping: $15.59
    Tax: $3.64
    Total: $64.23
    Ye be strong, but Garn shall win. HIYAH!

  7. #7
    Widget KarlMoik's Avatar
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    Aug 2008
    Location
    Germany
    Posts
    34
    Digital River always makes it very compliated. The first line $ 35.39 is for He-Man + Shipping (20 $ Figure + 15,39 Shipping).
    The second line is just the shipping costs and the last one is He-Man (20 + 15,39 Shipping + 25 Evil Seed [already paid]). Hope that helps....

  8. #8
    Heroic Warrior
    Join Date
    Dec 2012
    Posts
    1,945
    Mine is only like 31 or something. It was a 11 and change to ship

  9. #9
    Widget
    Join Date
    Feb 2016
    Location
    South Africa
    Posts
    25
    Mine also looked like you guys with the R35.39 but when looking at my statement the charge was more. I live in South africa and had to convert to our currency. The money they deducted was much more. Looks like DR messed up.

  10. #10
    Heroic Warrior mjw41's Avatar
    Join Date
    Oct 2009
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    4,055
    Quote Originally Posted by watercooled View Post
    Hi folks,

    is it possible that I got charged for shipping twice?
    Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
    ------------------------------------------------------------------------------
    DKC32S 2016 Club Gra 1 1 1 $35.39

    Shipping: $15.39
    Tax: $0.00
    Total: $60.39

    I thought 25$ for the figure plus shipping?

    thanx.
    You really need to check your Credit Cards website to see how much matty charged you yesterday. The invoice we get when the initial figure of a sub ships shows the same invoice when you purchased your subscription The cost of the sub, The cost of the first figure, The tax and the shipping cost. What matty actually charged your Credit Card yesterday should be much less.
    Looking forward to the rest of 2016 with Collectors Choice, Club Grayskull & Thundercats.........Excited for 2017 with Brian Flynn of Super7 & Four Horsemen taking over the MOTUC's, Club Grayskull and Hopefully Thundercats collectors lines

  11. #11
    Widget
    Join Date
    Feb 2016
    Posts
    1
    Yeah, got almost exactly the same invoice...

    DKC32S 2016 Club Gra 1 1 1 $35.39
    Shipping: $15.39
    Tax: $0.00
    Total: $60.39

    ...but my card was only charged the $35.39. Which is encouraging

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