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Thread: Newgistics / Cornerstone Logistics - shipping from Matty

  1. #101
    Adora's Father dorrmann's Avatar
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    Quote Originally Posted by chuc98 View Post
    Okay really? My post was deleted? Okay here it goes…the "non-D-word" post…

    Feb. 17th, "in transit" Sparks, NV
    Feb. 21st, "in transit" Sparks, NV

    Is it just sitting there???
    There have been no posts of yours or anyone else's deleted in this entire thread.
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  2. #102
    Master of My Soul MOTU_Maniac's Avatar
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    Quote Originally Posted by chuc98 View Post

    Feb. 17th, "in transit" Sparks, NV
    Feb. 21st, "in transit" Sparks, NV

    Is it just sitting there???
    Mine has also just updated to show the exact same thing.

    Seriously Matty, why are you constantly making such poor decisions? Bring Back UPS Ground.

    We should start a petition.
    Out of the night that covers me,
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    I thank whatever gods may be
    For my unconquerable soul.

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    I am the captain of my soul.

  3. #103
    Stridor in MOTUC! RockinHard's Avatar
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    Quote Originally Posted by RockinHard View Post
    Just tracked it again and now it says it is in Sparks, NV---AGAIN! ***?!
    NOW, it's back in Nevada?! Oh boy . . .
    My seller/trader/buyer feedback:
    http://he-man.org/forums/boards/showthread.php?t=195461

    MOTUC Most Wanted: 1) Stridor 2) Night Stalker 3) Squeeeze 4) Roton 5) Multi-Bot 6) Dragstor 7) Saurod 8) Blast-Attak 9) Karg 10) Lodar 11) Mask of Power Demons 12) TC Skeletor 13) FF He-Man 14) Talon Fighter/Point Dread 15) Road Ripper 16) Lord Masque 17) Filmation Teela

  4. #104
    Evil Horde Poison Master! Mr_Yuck's Avatar
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    Mine just updated...It's in Jersey! I'm hoping it should be here in the next day or so at this rate then. That's only three hours from where I live. SOOOO CLOSE!
    Last edited by Mr_Yuck; February 21, 2011 at 11:21pm.

  5. #105
    Heroic Warrior RyanSD's Avatar
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    So when I track my package now, it lists Package 1 and Package 2. Package 1 had shipping info received in Ontario, CA, Package 2 has been sitting in Sparks, NV for a week.

    I only ordered one thing!!! Did they break it up into multiple pieces and only send half to NV?

    Seriously, this is unacceptable, and I'm seriously questioning ordering from Matty again. It might just be easier to toss the ones I really want into my BBTS pile of loot and be done with it.

  6. #106
    Melaktha For MotUC!! adol's Avatar
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    I got my Keldor and Tytus on Saturday.
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  7. #107
    Leader of the Evil Horde Hordak's Avatar
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    My sub Bow, PD He-Man and Shadowbeast all Arrived last week. Still no sign of my extra Shadowbeast that went through this same lame new shipping procedure. Why can't we get one full year of no new weird issues with this line? Anyway the shipment is also going from California to Nevada and back again as others have mentioned. This is dumb. I prefer UPS. It's a standard of shipping because they have been doing this for a long time. UPS tracking is the best and to take that away from us in any form is not a good move. We are going to be forced through this junk any time we want to order non sub items? Not happy about this at all! Give me UPS back! Why not vote on stuff like this Matty and see what your customers would want?
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  8. #108
    Mistress of Meteorbs rhea's Avatar
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    Mine says it's drifted from Nevada to Utah now. Maybe Cornerstone Logistics ships via carrier pigeon.
    Could we get some Meteorbs, Please???!!!

  9. #109
    grumpy old dragon scott metzger's Avatar
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    Last posting was the 19th, saying it was in transit in Indianapolis.

    Sounds like the tracking here isn't very helpful from what most are saying.
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  10. #110
    Heroic Warrior Heli88's Avatar
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    I went to the Cornerstone site out of curiousity.

    http://www.cornerstonelogistics.com/

    I don't really understand what they do, exactly, other than serve as another layer of management in the process. They offer freight shipping services and management, but not shipping to individuals. It seems to me that Mattel is only complicating the process by adding this additional step, but I'd guess that the idea behind it was to remove the shipping process from Digital River's hands. Of course, it also seems to me that the most common issue with Digital River was poor management of the website and a terrible shopping experience, with slow shipping being much lower on the list.

    Actually, the real reason Mattel wanted Cornerstone is that they get a "Certified Logistics Coordinator." I mean, somebody with "logistics" right in their job title is tailor made for Mattycollector.

    Jokes aside, I think Mattel is trying to improve the process with this change, but it seems poorly thought out, and I think they should really focus their attention on other issues.

  11. #111
    Eternian Scientist Hazelton's Avatar
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    That sucks that some of you guys who live in California are still waiting for your shipments, while I'm over in Utah and already have my package. I guess it pays to live closer to Sparks, NV when you're dealing these shippers. Jeez!
    --- HERB HAZELTON passed away on December 24, 2002 after a long illness. Since 1964 he worked as a head model designer and layout artist for Cathedral Films, Grantray-Lawrence, Filmation, Ruby-Spears, Hanna-Barbera, New World, Universal, Adelaide and DreamWorks. His credits included The Batman/Superman Hour, Star Trek: TAS, He-Man, and She-Ra. --- Rest in peace and God bless, Uncle Herb.

  12. #112
    Heroic Warrior Marek's Avatar
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    I believe the subscriptions are still being sent out with using UPS. I could see it now; SDCC..."Don't forget to get your buy a subscription. Not only do you not have to deal with the WSOD but you can also avoid being stuck with a sub-par shipping company."
    Matty needs to do pre-orders !!

  13. #113
    Heroic Master of Stuff Cammor's Avatar
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    Ouch! What an ordeal! Again!

  14. #114
    Stridor in MOTUC! RockinHard's Avatar
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    Quote Originally Posted by RockinHard View Post
    NOW, it's back in Nevada?! Oh boy . . .
    Now it's in Utah. Not sure if that is progress.
    My seller/trader/buyer feedback:
    http://he-man.org/forums/boards/showthread.php?t=195461

    MOTUC Most Wanted: 1) Stridor 2) Night Stalker 3) Squeeeze 4) Roton 5) Multi-Bot 6) Dragstor 7) Saurod 8) Blast-Attak 9) Karg 10) Lodar 11) Mask of Power Demons 12) TC Skeletor 13) FF He-Man 14) Talon Fighter/Point Dread 15) Road Ripper 16) Lord Masque 17) Filmation Teela

  15. #115
    Supreme Fudge Dynamo of Eternia's Avatar
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    Quote Originally Posted by Heli88 View Post
    Actually, the real reason Mattel wanted Cornerstone is that they get a "Certified Logistics Coordinator." I mean, somebody with "logistics" right in their job title is tailor made for Mattycollector.
    Well as far as I am concerned, they can suck my logistics!
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  16. #116
    Realist. Deal with it. Lord Anubis's Avatar
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    where are you guys getting these updates from? I cant even find the site to get the info My matty email tells me to check UPS..... lolol This company sucks as bad as mattel does.
    "We are the tools of our own imagination, constructing temples and cathedrals in which our most outlandish dreams become truth." - Samael

  17. #117
    USF Bull chuc98's Avatar
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    Now my order is in Indianapolis. I live in Florida. From California to Nevada to Indiana. What's next? Alaska? No wonder the USPS is in the red every year…
    200X fan? Classic fan? What does that mean? I'm a MotU fan!!!

  18. #118
    Heroic Warrior RyanSD's Avatar
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    Quote Originally Posted by Lord Anubis View Post
    where are you guys getting these updates from? I cant even find the site to get the info My matty email tells me to check UPS..... lolol This company sucks as bad as mattel does.
    There should be a link in the email you got from Matty with the shipment notification. It will take you to the Cornerstone Logistics tracking page.

  19. #119
    Heroic Warrior DocTroy's Avatar
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    So...

    1. On the 20th my package was listed as "Arrival in destination city, Huntington WV"
    2. On the 21st it is listed as "Available for delivery in destination city, Huntington WV"
    3. Come the 22nd... no package?

    So it has been in my city for 48 hours (or so it claims) and it just updated to "Arrival Hubbard Heights, OH"

    Why did it LEAVE my city, after traveling cross country to get here? I had a guy mail me something from Phoenix a day AFTER I got the shipping confirmation from Mattel, and it got here BEFORE their's did, and he used USPS as well.

    The Cornerstone Logistics experiment has failed miserably Matty.
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  20. #120
    MOTU Forever! Zargon's Avatar
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    Mine went from California to Nevada, back to California (3 places), to Arizona, finally in Texas (3 places). I would expect it by Thursday (2/24) at the latest, but as early as today. What kind of delivery truck is bringing them? USPS?

    2/22/2011 05:06 AM In transit FORT WORTH, TX
    2/21/2011 08:00 PM In transit ODESSA, TX
    2/21/2011 12:53 PM In transit VINTON, TX
    2/21/2011 07:31 AM In transit TUCSON, AZ
    2/20/2011 09:35 PM In transit SAN BERNARDINO, CA
    2/18/2011 01:23 PM In transit KETTLEMAN CITY, CA
    2/18/2011 08:45 AM In transit W SACRAMENTO, CA
    2/16/2011 09:32 PM In transit SPARKS, NV
    2/16/2011 08:03 PM In transit Sparks, NV 89441
    2/16/2011 05:58 PM In transit Sparks, NV 89441
    2/16/2011 05:58 PM Electronic Shipping Sent to USPS
    2/16/2011 11:41 AM Arrived at Shipping Facility Sparks, NV 89441
    2/16/2011 01:45 AM Electronic Shipping Info Received Ontario, CA 91761
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  21. #121
    Reaper of Crom Riddle of Steel's Avatar
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    Well, for what it's worth and I know that everyone seems to be slamming CL/ the Post Office, but I just received my order from the 2/15 sale date via CL/USPS BEFORE my subs. via UPS, so go figure.

    Not to mention I'm all the way in NEW JERSEY, so again...go figure. I'm also glad to see that the subs. are shipping early!!


    I don't know, the whole thing does seem to be a mess though and if you try to figure out what the hell is going on with this stuff you will undoubtedly FAIL.
    Last edited by Riddle of Steel; February 22, 2011 at 03:38pm.

  22. #122
    Super Powered Mod! markatisu's Avatar
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    These packages must like to tour the country

    Mine has went from NV to CA back to NV and now back to CA, I would really appreciate it if it moved EAST towards Iowa where I live

    With an epic fail this large I think you just have to laugh
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  23. #123
    Shhhh... It's a Secret... Midwinter's Avatar
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    Based on the shipping updates I have seen I would maybe venture that no figures went to Sparks, NV. Not sure if these systems are using EDI for tracking or something entirely different, but Sparks might be an erroneous update from when Digital River sends the shipment details to the new logistics company.
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  24. #124
    Heroic Warrior DocTroy's Avatar
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    Yeah this is so absurd it's humorous at this point. This ought to be a lesson for Matty... give us the option of which company to use for shipping, and dont use one that clearly fails... like having the package in the customers city for three days and not delivering it.
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  25. #125
    Pffft!!! mkpat's Avatar
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    Is this supposed to be an improvement? See below:

    Date Time Description Location
    2/22/2011 05:55 AM In transit HENDERSON, CO
    2/22/2011 12:39 AM In transit WAMSUTTER, WY
    2/21/2011 08:00 PM In transit SALT LAKE CITY, UT
    2/21/2011 12:44 PM In transit CARLIN, NV
    2/21/2011 07:47 AM In transit SPARKS, NV
    2/19/2011 04:37 AM In transit W SACRAMENTO, CA
    2/16/2011 09:32 PM In transit SPARKS, NV
    2/16/2011 08:03 PM In transit Sparks, NV 89441
    2/16/2011 05:55 PM Electronic Shipping Sent to USPS
    2/16/2011 05:55 PM In transit Sparks, NV 89441
    2/16/2011 12:20 PM Arrived at Shipping Facility Sparks, NV 89441

    It looks like my package is doing the cross country tour with a rock band or something. At least with UPS I got my figures 7 days from when they shipped. And I refuse to pay for anything higher. I mean, priority shipping can get here from California in 3 days...
    My post count just got bigger.

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