There have been problems with the bubble mailers allowing the figures to be damaged. Luckily, Matty recently announced that they are stopping the practice of using them.
If you do a forum search, you'll find several discussions about them. I would normally link you to them, but with SDCC, I'm a bit busy. Sorry bud.
Welcome to the boards. It's always great to see new faces around here. (Plus, I love the Gummi Bears.)