Results 1 to 10 of 10

Thread: Check Megator's mace ball for damage!

  1. #1
    Ray of Sunshine Lookie's Avatar
    Join Date
    Mar 2001
    Location
    Farmington Hills, MI
    Posts
    2,052

    Check Megator's mace ball for damage!

    Megator's mace ball has a three way crack in it and I worry about it getting larger over time. This is damage from the factory. Should I contact Matty about this? I have never done an exchange or return yet and have been collecting since the start of the line.

    Attached Images Attached Images
    Jeremy Soronen
    My Collection

  2. #2
    Heroic Master of Maturity SCB's Avatar
    Join Date
    Dec 2009
    Location
    Santa Monica, CA
    Posts
    7,581
    Just my preference, but I don't think it looks bad considering what kind of weapon it is, adds to the realism. But if it bothers you enough, you can contact them I guess.

  3. #3
    Heroic Warrior
    Join Date
    Jun 2011
    Location
    Texas
    Posts
    94

    Damage

    Yes, give Matty a call and more than likely they will submit a request to send you a new Megator at no extra cost to you. They might ask you to send them a pic of the damage. I have been a subscriber since teh beginning and can tel you that the DR customer service though still frustrating at times is much better than in past years. If you happen to get someone who is not helpful(maybe new) than simply ask to speak to a supervisor. Somtimes it requires patience but it will get taken care of.


    Quote Originally Posted by Lookie View Post
    Megator's mace ball has a three way crack in it and I worry about it getting larger over time. This is damage from the factory. Should I contact Matty about this? I have never done an exchange or return yet and have been collecting since the start of the line.

    http://www.he-man.org/forums/boards/...1&d=1314046036

  4. #4
    Ray of Sunshine Lookie's Avatar
    Join Date
    Mar 2001
    Location
    Farmington Hills, MI
    Posts
    2,052
    Quote Originally Posted by DarrkKnight View Post
    Yes, give Matty a call and more than likely they will submit a request to send you a new Megator at no extra cost to you. They might ask you to send them a pic of the damage. I have been a subscriber since teh beginning and can tel you that the DR customer service though still frustrating at times is much better than in past years. If you happen to get someone who is not helpful(maybe new) than simply ask to speak to a supervisor. Somtimes it requires patience but it will get taken care of.
    Is there a special number to call or does anyone have the main number for me?

    Also, if you push on the ball in any way, the crack expands like the ball is breaking in half. It is already worse than my picture shows.
    Jeremy Soronen
    My Collection

  5. #5
    Evil Apologist of Mattel Count Marzo's Avatar
    Join Date
    Jan 2001
    Location
    Planet Eronia
    Posts
    17,995
    -=EvilCuntMarz=-
    BLK FLWR!!!!

  6. #6
    Heroic Eternian Mechanic TechTrek's Avatar
    Join Date
    Feb 2009
    Location
    Neuthonian Suburbs
    Posts
    2,522
    COMES with real BATTLE DAMAGE!!! can't wait to get mine!

  7. #7
    Heroic Warrior
    Join Date
    Aug 2009
    Location
    Des Moines IA
    Posts
    2,474
    Cough. Cough. Cough.

  8. #8
    Wise Old Trollan Uncle Montork's Avatar
    Join Date
    Jan 2001
    Location
    South Philly, PA
    Posts
    5,741
    We all knew Matty was a real ball breaker....
    Uncle Montork has returned from Trolla!

  9. #9
    Heroic Warrior
    Join Date
    Aug 2009
    Location
    Des Moines IA
    Posts
    2,474
    Quote Originally Posted by Uncle Montork View Post
    We all knew Matty was a real ball breaker....
    I hear next years SDCC gimmick idea is a "cup" with the MOTUC logo on it.

  10. #10
    Heroic Warrior
    Join Date
    Jun 2011
    Location
    Texas
    Posts
    94

    Damage

    No special number. Just call the regular number, 877-GO-MATTY and explain the situation. Just be sure to speak loud and clearly as we probably sound as we speak with an accent as much as we think they do,lol.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •