WARNING: Snout Spout's trunk breaks!

**oICEMANo** · February 7, 2012, 03:51pm

So my brother phoned me today to let me know that his Snout Spout trunk split... badly. He advised me to check mine and sure enough mine was broken as well. I had it propped up on his axe and I guess the material just can't handle being posed in a bent state for too long!

So if you have yours bent I suggest you leave it in a neutral position asap

**Executioner** · February 7, 2012, 03:54pm

Aw man, here we go again with the QC issues.

Its killen teh lien!!!!

**Jon-O** · February 7, 2012, 03:54pm

I was afraid of that...

**davidlogan** · February 7, 2012, 03:56pm

Hey Matty - what happened to all this quality testing you said you did on the trunk?

Most of us could tell the thing was going to crack once we had it in hand.

**oICEMANo** · February 7, 2012, 04:01pm

I expected a crack or two but for it to split this badly!?!!

**davidlogan** · February 7, 2012, 04:05pm

I imagine one small crack started (went unnoticed) and the force of the trunk being dipped in the middle applied a small amount of force to one place, the crack kept going.

Unfortunately anyone that gets a crack will have to be extremely careful that it doesn't turn into a major split. It's great that Scott told us extensive QC testing was done on the material of the trunk. But a picture is worth 1000 Mattel promises.

**a-star** · February 7, 2012, 04:13pm

Committed to bringing you the best quality figures possible!!

**DJ_Convoy** · February 7, 2012, 04:22pm

In before someone says that "this isn't a big deal."

**ksensor** · February 7, 2012, 04:25pm

Originally Posted by DJ_Convoy

In before someone says that "this isn't a big deal."

In before someone says that "we should just be grateful that we got a Snout Spout at all."

**DJ_Convoy** · February 7, 2012, 04:27pm

Ha! ha!

**Barbecue17** · February 7, 2012, 04:28pm

Seriously! How are all ofyou finding these MOTUC problems?? Its like everyone has a "World Class Research Facility" in your their own home!!

Maybe Mattel just needs to make a 200x head and include it with another character as a bonus accessory!

Seriously, though, this is a pretty new figure and really should hold up to just being displayed. If this happened/happens to me, I'd try to geta refund or exchange.

**bcrduke** · February 7, 2012, 04:31pm

This can go with all the others in the "surprises" thread I started a few weeks ago.

**bamf1980** · February 7, 2012, 04:32pm

You should both send those cheap POS's back and demand replacements.

I keep mine in a neutral pose for fear of this very thing. I was afraid to move it around too much even upon initial receipt.

Pathetic. Just....pathetic.

**Berserker79** · February 7, 2012, 04:35pm

Pixel Dan warned us in his review...

**Executioner** · February 7, 2012, 04:42pm

This is your Snout Spout people!

*Three years later* Snout Spout Refund Offered! You pay the return shipping and get to end up empty handed!

Will we ever see QC issues improve? ...wait for it...

Maybe in a movie year!!

**Dark Sorceress** · February 7, 2012, 04:48pm

maybe they will fix it in a movie year

**MOTU_Maniac** · February 7, 2012, 04:48pm

#Running to check mine as the snout is propped up also#

Whew, mine is ok for now, but I am keeping it unpropped now.

**Judeh Simon** · February 7, 2012, 04:50pm

Mine broke about a month ago; it was obviously after the mattel 30 days return policy so I just didn't bother trying to return him. I didn't even have him posed in an extreme pose. So I'd keep his trunk as neutral as possible. Now that I'm seeing other people post about the same problem, I'm a little more irritated that mine was not just a one off thing.

**Sallah** · February 7, 2012, 04:54pm

Here's how I foresee the response (if any) to this-

Uh-oh folks! It looks like mean old Hordak is causing Snout Spout to crack under the pressure! Well, an elephant never forgets so Hordak better watch his back from now on! Don't worry folks- We have heard your complaints and will look into this problem!

Followed by them ignoring it for months in the hopes that we will all forget about it while looking at shiny new pictures of upcoming figures.

Sallah

**Dynamo of Eternia** · February 7, 2012, 04:56pm

Originally Posted by Sallah

Here's how I foresee the response (if any) to this-

Uh-oh folks! It looks like mean old Hordak is causing Snout Spout to crack under the pressure! Well, an elephant never forgets so Hordak better watch his back from now on! Don't worry folks- We have heard your complaints and will look into this problem!

Followed by them ignoring it for months in the hopes that we will all forget about it while looking at shiny new pictures of upcoming figures.

Sallah

LMAO!!!

**Tallstar** · February 7, 2012, 05:02pm

Originally Posted by ksensor

In before someone says that "we should just be grateful that we got a Snout Spout at all."

In before someone says their MOC Snout Spout is fine.

**Slave2Evil_Lyn** · February 7, 2012, 05:03pm

Originally Posted by oICEMANo

So my brother phoned me today to let me know that his Snout Spout trunk split... badly. He advised me to check mine and sure enough mine was broken as well. I had it propped up on his axe and I guess the material just can't handle being posed in a bent state for too long!

So if you have yours bent I suggest you leave it in a neutral position asap

WOW! That really stinks!

I'm sorry this happened to you and your brother, I hope this is not an issue everyone will have.

**npbaity** · February 7, 2012, 05:09pm

How does the 25+ year old ($5 original retail value) version (which I'm sure MANY of us used with water) hold up better than the 3 month old ($20+ Shipping Adult Collector) version?!

Mine appears to but OK but (exasperated sigh) I grow increasingly weary.

My condolences for those who are not so fortunate.

Long Live MOTU!!!!

Now & Forever!!!!

**Pixel Dan** · February 7, 2012, 05:11pm

Oh man, that's terrible! I was really worried about this right away, as mine immediately had stress marks.

**Alexx** · February 7, 2012, 05:19pm

Hrm. Yeah, I was afraid of that. Wasn't planning on moving it much anyway, but that doesn't mean this isn't crappy. I really think this should have been a segmented plastic trunk rather than the bendy one. If it wasn't the foam they used, then it would have been the wire in the trunk. Oh well, I guess. I figured they had tested this, but they didn't bother with the long-term test.

Thread: WARNING: Snout Spout's trunk breaks!

Thread Tools

Search Thread

Display

WARNING: Snout Spout's trunk breaks!

Posting Permissions