I want to play nice, and I want to have positive feelings for Mattel and for TG, but this kind of statement makes that impossible for me. Don't lie to me. I can see through your statements - it's just legal speak. If you want me as a fan to overlook mistakes and look at this line like a fan rather than just a customer, then you have to be upfront with me.
Now sure people make mistakes and I don't advocate for firing people after 1 mistake. But this whole transforming a prototype into a production piece process has gone wrong many times and in many ways. So I think some re-evaluation of the people who perform that task is called for. It is costing Mattel sales.