Last edited by AlexisLasek; March 13, 2014 at 02:56pm. Reason: typo
Update: They removed the previous charges to my card. I guess they will try again today, but because of the weird way they charge, I will not be shocked if it is rejected again.
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Just got an email reply from the ticket I placed on Wednesday.
Hopefully, this all gets cleared up today.
Trying to stay positive.
DR charged me now.
4 times, each item on charge.
I hope they will ship soon.
I had a minor issue with my card that I could have easily fixed. However they tried to renew the sub 3 times in under 10 minutes at 4AM this morning so now my sub is cancelled. Im not even sure I feel like fixing this now.
I received an e-mail from my mattycollector telling me part of my order did not go through. (Quarterly Sub)
I also got a call from my credit card company letting me know that matty ran it as multiple orders which is why it didnt go through.
I called Mattycollector & after 30 mins they asked for my card info & told me they would let their processing department know.
Half the charges went through, they will try to process the other half. Which raises these questions which Matty was not able to answer maybe someone can let me know?
Will they ship seperate? (will i be charged for shipping twice)
When will they put the next charge in? ( my credit card company has to open my card up to these charges)
Will i be cancelled from the subrscription? (matty customer service was not able to tell me until they talk to processing)
I have a replacement Modulok on the way. However, he supposedly is at my post office but he is not. According to Newistics he has been there since the 7th. Has anyone ever encountered this before? My mail lady is supposedly contacting them to track down my package but apparently Newgisitcs does NOT actually scan parcels in a way USPS can track them. Very annoying.
Haven't received ANYTHING, not shipping confirmation, not cancelation, no billing, no nothing... I don't know where I'm standing, I'm scared to death...
Pretty bad mess to be my first sub, huh?
Everything DR does gets flag as Fraud or spam... LOL.
Seriously though, I been ordering since 2011 and never had any issues until now, other than super expensive slow shipping.
So don't think I am complaining just to complain.
My quarterly sub still hasn't shipped yet and no e-mail has been received. I originally saw pre-authorizations for all 4 figures yesterday, but today there are only 3 now on there. I hope nothing fishy is going on.
Let's get HUNGA THE HARPY before 2016!
Just got the super scary your sub has been cancelled email, but the email from Thursday stated that I would get one, but that doesn't mean it is really cancelled.
It seems as another GREAT DR **** up.
My order is still "processing", no clue of charges on my credit card, and they still haven't replyied to my e-mail.
At the matty foruns they said that there was some miss charging issue, and they are working on it.
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