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Thread: How do you change your address on Matty?

  1. #1
    Heroic Warrior Dr Kain's Avatar
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    How do you change your address on Matty?

    I am moving this month and need to change my address, but when I look on their site, it says the sub is locked into that address. How do I change my address so my subs ship to the correct location?
    Can someone PM me the US number for Matty? I want to talk to someone who might has a clue of what is going on.

    Evil will always triumph because good is dumb.

  2. #2
    Heroic Warrior Weasel's Avatar
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    Log in to your matty account. There's a link that says "My address information". You can change it on there.

    - - - Updated - - -

    It says it won't change it, but it will. Same as your credit card. I'd still call and make sure it worked. I've never had a problem changing it online, but I know some people have.

  3. #3
    Heroic Warrior Dr Kain's Avatar
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    But it says that changing my address there will not change my address for my subs.

    I'm also worried that they are not going to charge my card properly now.
    Can someone PM me the US number for Matty? I want to talk to someone who might has a clue of what is going on.

    Evil will always triumph because good is dumb.

  4. #4
    Heroic Warrior Weasel's Avatar
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    Yeah it says that, but it still works. I've moved and changed my cards online. I've always called and they've said the information was changed. Never had a problem. I'd definitely call afterwards just to make sure though.

  5. #5
    Heroic Warrior Dr Kain's Avatar
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    Well I'll wait to see what happens with this month's subs. I mean, I am not actually moving until Thanksgiving weekend, but I would rather my subs get shipped to my new apartment complex so I don't have to take them with me.
    Can someone PM me the US number for Matty? I want to talk to someone who might has a clue of what is going on.

    Evil will always triumph because good is dumb.

  6. #6
    Court Magician Tiberius's Avatar
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    I think it is best to call them and triple check, you can never be to sure with Mattycollector...

  7. #7
    Adora's Father dorrmann's Avatar
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    Check out this thread for tons of help.
    Click here to add yourself to the He-Man.org map!

    Check out my business website! If you run a blog or something and can link to it, I'd certainly appreciate it!

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