November 13, 2012, 11:26am
Marketing Manager at Mattel
Still waiting on results (UPDATE: Grayskull passes minimum needed!)
Moderator's note: Grayskull passes mininum needed! See link below:
I know everyone is very eager to get results for the Castle. So are we. Essentially we are STILL waiting for a few fans/customers who bought a large number of Castles to return our calls/emails and verify their order. Without their orders we may not be at the min and due to the high number of units bought by these customers we need to verify by phone these orders are legit (I have no reason to assume otherwise, but we need to check).
So please, if you recieved an email or call from CS in the last few days asking to verify your order, PLEASE return our call and let us know your order is for real. This is holding up any announcement about whether or not we can move forward.