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Thread: [Matty Says Stock Coming] TOD Sorceress still says "in proccess" should I be worried?

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    Heroic Warrior nicholighkun's Avatar
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    [Matty Says Stock Coming] TOD Sorceress still says "in proccess" should I be worried?

    Mod note, just to ease some fears:

    UPDATE:
    Straight from Toyguru:

    "Due to having inventory in several places to support various convention sales of this special sku, we were not able to get the full quota of TOD Sorceress to DR in time for the sale. We are in the process of moving all of the remaining units to DR and orders should keep shipping out over the next few weeks as the units are transfered!"
    Quote Originally Posted by MOTU_Maniac View Post
    Just talked to the escalation department at Digital River and 1 of the shipments of TOD Sorceress are officially on back order. He stated that orders containing TOD Sorceress from this shipment probably won't ship out until next week.

    There appears to be no rhyme or reason to which orders get shipped and which are placed on back order because I placed my order last Wednesday at 12noon while some from Cyber Monday have stated that their TOD Sorceress orders have shipped.
    This is the latest info we have at this time, hopefully this will pan out well for everyone.



    --------- END MOD NOTE-------



    EDIT 12/2/12

    Be warned that hounding DR about your orders that contain ToD Sorceress could end badly. See He-Bro's post - http://www.he-man.org/forums/boards/...=1#post3166418


    My TOD Sorceress still says "order in proccess" over on Matty. Should I be worried? Any one elses ship yet?

  2. #2
    Supreme Fudge Dynamo of Eternia's Avatar
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    When did you order yours? I ordered one on Monday and haven't gotten a shipping confirmation yet, either. I'm not overly worried about it quite yet. I've had past orders take a couple/few days to ship.
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    I placed four separate orders over the course of the sale - two on the first day, two on the last day; TOD Sorceress was the sole item in purchase #2 on the first day. It is the only purchase that hasn't begun the shipping process and still remains in process.
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    Totally Dyslexic Niki's Avatar
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    I ordered two TOD Sorceress figures before the weekend and i ordered Leech and Queen Marlena on Monday, both have been confirmed but both havenīt been shipped yet.

  5. #5
    Heroic Italian Warrior PaoloKr's Avatar
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    Same here, still in process...
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    Heroic Warrior wyldman11's Avatar
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    My two other orders have shipped already. The one I got with TOD sorceress is still in process, I picked it up Saturday.
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    Unedited Director's Cut Captain Wow's Avatar
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    I ordered TOD Sorceress and King Grayskull the day before Thanksgiving and they still haven't shipped yet. I ordered Bubble Power She-Ra early this past Tuesday morning, probably shortly before the sale ended, and I got a shipping email for her already. I'm wondering if they even have TODS in stock and are waiting to ship, like Amazon does.
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    Starchild needs some love Morningstar's Avatar
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    I ordered TOD on Thursday and are still in process.

  9. #9
    Heroic Warrior LemonLimeGygor's Avatar
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    My order with TOD Sorceress hasn't shipped yet, but I got a notice for Vykron.

    Not too concerned about her yet through, she's a Christmas present for my niece so there's no rush.

  10. #10
    Heroic Warrior manic mailman's Avatar
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    glad to hear every1 else's hasnt shipped either...i made 6 separate orders AFTER my wednesday 11/21 tod sorceress+a bunch of other figs order. and all 6 have shipped but no word on the order with TOD sorceress in it

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    Just a wild guess here, but I imagine with her being offered earlier than originally expected and being a roaming convention piece, her inventory may not be in the same place the rest are. Could be why. Dunno.
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    Heroic Warrior He-Kal's Avatar
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    Quote Originally Posted by manic mailman View Post
    glad to hear every1 else's hasnt shipped either...i made 6 separate orders AFTER my wednesday 11/21 tod sorceress+a bunch of other figs order. and all 6 have shipped but no word on the order with TOD sorceress in it
    Same here--I ordered mine last Wednesday--still in process

  13. #13
    Unedited Director's Cut Captain Wow's Avatar
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    Any indication that she was a preorder or the like? I mean, she was scheduled for December (if stock lasted), wasn't she?
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    Heroic Warrior paulioscorchio's Avatar
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    Strange this. Ordered Marlena on Monday 26th and that has now shipped. But ordered TOD Sorceress on Wednesday 21st and still showings a order in process. Hmmmm.
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    Heroic Warrior SuperKnott's Avatar
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    Ordered on Wednesday, still in process, not shipped.
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    Quote Originally Posted by brianknott View Post
    Ordered on Wednesday, still in process, not shipped.

    Ditto.....

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    Got Filmation? shadowfall1976's Avatar
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    Quote Originally Posted by sirsniffy View Post
    I seriously doubt anyone will reply to those threads, because I honestly think they didn't have enough figures for all people who ordered them. I think this is what's causing the issue. I think someone somewhere goofed on how many were available. People ordered them, then they realized they didn't have the figs.

    Now it's make more, or cancel people's orders and **** them off. This is only my opinion on the matter because I can't think of any other reason why this happened.
    Quote Originally Posted by Madison Carter View Post
    They could very well have a quantity snafu (the way the figure "sold out" a couple of times the first day gives me pause on that one).

    They can't go back and make more. It's not really possible. They'd have to produce a full allotment of them, which will give them WAY more on-hand than what was sold during the sale, then they'd be stuck with a "limited edition" figure who wasn't limited anymore and that would burn everyone who already DID buy the figure. Many people who ordered it this time did so knowing it was limited too, and they'd get burned as well, even if they got their figures. And again, to put her back in production, they'd have to take someone else off the production list.
    even if that's the case, everyone who ordered on Wednesday (like I did) should be getting their orders before anyone else, but you have people who ordered Sorceress on Monday, getting a notice for her, while my Wednesday order is "in process", it's ********.

    It's crap like this that makes me regret getting a sub.
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    Heroic Warrior Molgran's Avatar
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    A'm a subscriber(2012) and my february sorceress is still in process

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    Heroic Warrior manic mailman's Avatar
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    Quote Originally Posted by Molgran View Post
    A'm a subscriber(2012) and my february sorceress is still in process
    seriously?
    yikes. got sorceress 11/21. no shipping notice, which sucks cuz i want the other figures i had in that order.
    and i honestly hate the drums so much but wanted the orb holder so i wont be devastated if it's canceled
    and i certainly would not want this variant of an inferior figure to take a production slot from a new offering

  20. #20
    Heroic Warrior He-Kal's Avatar
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    Quote Originally Posted by shadowfall1976 View Post
    even if that's the case, everyone who ordered on Wednesday (like I did) should be getting their orders before anyone else, but you have people who ordered Sorceress on Monday, getting a notice for her, while my Wednesday order is "in process", it's ********.

    It's crap like this that makes me regret getting a sub.
    Yeah, I ordered within 15 mins of the sale starting on Wednesday (still nothing+ I have a sub). I do think something fishy is going on considering an hour after the sale they were out of stock and then suddenly had more stock. I wouldn't be surprised if they didn;t have as many available as they sold and now theyre in a catch 22. I sent an email to Matty about this 2 days ago+ still no response btw

  21. #21
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    Quote Originally Posted by brianknott View Post
    Ordered on Wednesday, still in process, not shipped.
    Same here. I think I'll be giving them a call on Monday.

  22. #22
    Heroic Warrior Balthus Dire's Avatar
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    Quote Originally Posted by brianknott View Post
    Ordered on Wednesday, still in process, not shipped.
    Same. I'm starting to get pretty darn worried...
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  23. #23
    Heroic Warrior Balthus Dire's Avatar
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    The delayed shipment and lack of communication is utterly annoying, but I'm glad it's not a case of "oops we oversold and don't have anymore here's your refund."

    It that happened I might've had to choke a fool!
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  24. #24
    Heroic Warrior Salamandra's Avatar
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    Nonetheless, the person I talk with is the head of the MattyCollector escalation department. There is no one higher up that you can talk to at DR and he has always been reliable. He stated that the delayed shipment should get to the warehouse Friday or Saturday (yesterday) and that he anticipates them to start shipping middle to late this week.
    Thank you, MOTU_Maniac! I would not be upset if Sorceress was canceled, but I ordered about twelve other figures in that same order at a discount to start my brother's MOTUC collection...I would be very upset if the whole thing was canceled! But I don't mind waiting if they can figure it out. :-)

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  25. #25
    Unedited Director's Cut Captain Wow's Avatar
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    It's a good thing this thread was started. Otherwise, I'd have no idea what's going on. I see some people have gotten emails from DR on this matter. I haven't gotten anything regarding my order. I didn't email them first so maybe that's why, but if there's a problem with my order, they should have at least said something. Whether they're out of stock or it's just a temporary delay as MOTU_Maniac says, they should at least let everyone affected know what the problem is.
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