Granamyr Arrival Thread - Discussion, Assembly info, QC reports, etc

[TheShadow]

Just put him together. After re-watching Dan's video, I definitely think there is something wrong with mine. The peg at the top of the stomach piece is not straight but rotated a bit so his upper body neck piece does not sit straight. I also ordered Lioncourt's for him - as far as I can tell his has the same problem (unless I am missing something obvious).

IMG_2062.jpg

[nicholighkun]

The peg at the top of the stomach piece is not straight but rotated a bit so his upper body neck piece does not sit straight.
IMG_2062.jpg

Mine has the same issue, but not nearly as bad as yours. I know of at least one other member with this issue.

[zodak74]

So Scott... repeat after me... "Mattel is sorry about Granymyr. There were design flaws and it was not tested well enough."

Surely you're high
But hey... maybe we'll get another free figure out of this!

[vancak]

Yay! Finally got my shipping notice. By the end of next week, I'll know whether or not mine is defective.

[Whiplash7]

Surely you're high
But hey... maybe we'll get another free figure out of this!

Free green granamyrs for everyone!

[Minor]

With the problem that some of us are having, pictures aren't going to do justice. The left arm of my Granamyr kept popping out when you moved it. Looking at the inside of Granamyr where the left arm plugs into....there were no broken parts. Showing pictures of a Granamyr with no broken pieces is kind of moot, but it doesn't mean that there still wasn't a problem. I simply had to keep applying glue to the left arm hole to "plug" up some space so the arm stays in a little bit better...(but it does still fall out).

For the best reference on my problem, simply take your Swift Wind figure and move the wing and watch the wing pop out as well.

You could post a video of this happening. The thread isn't limited to just pictures. That would show the issue you are having more clearly then just posting pictures of the joints and sockets that do not appear damaged.

[Ornclown]

Yay! I finally got my shipping notice yesterday! (Just a few more days and I can [hopefully] stop crossing my fingers..... they're getting cramped. )

[Wun2 III]

Just put him together. After re-watching Dan's video, I definitely think there is something wrong with mine. The peg at the top of the stomach piece is not straight but rotated a bit so his upper body neck piece does not sit straight. I also ordered Lioncourt's for him - as far as I can tell his has the same problem (unless I am missing something obvious).

IMG_2062.jpg

Mine has the same issue, but not nearly as bad as yours. I know of at least one other member with this issue.

TheShadow & nicholighkun
That makes 3 of us. Mine is also like this, but not as bad as TheShadow's as pictured. Sorry man.

[darkmoon766]

Just put him together. After re-watching Dan's video, I definitely think there is something wrong with mine. The peg at the top of the stomach piece is not straight but rotated a bit so his upper body neck piece does not sit straight. I also ordered Lioncourt's for him - as far as I can tell his has the same problem (unless I am missing something obvious).

IMG_2062.jpg

I'd like to know why This piece wasn't able to rotate anyway. Oh that's right, All of the joints on this figure are as fragile as egg shells.

[JimPansen]

Day 7 after my replacement request. Contacted them and they are still unable to send me my return Lanel for UPS I have to wait another 2days.

[Howlor]

Day 7 after my replacement request. Contacted them and they are still unable to send me my return Lanel for UPS I have to wait another 2days.

I'm in the same boat, man. The only response I can get is:

We are still actively working to resolve your case. We will continue to keep you updated until a resolution has been achieved.

Seven operational business days after they confirmed a UPS return label would be generated for me within 48 hours.

EDIT: Well, just heard back:

We apologize for the issue that you encountered. We have already set your request to high priority. Please allow our support team to get in touch with you.

This might be finally getting me somewhere. More than likely though, it's just another, "Hurry up and wait."

[Toms]

Hi :-)
Mine Granamyr arrived today :-)
I did the Hair Dryer job on all joints and so on, the only problem I had was the one leg and the tail, I think it was because I head it to much with the hair dryer, but after it cooled of a little it all worked great.
Im very happy with this because im from Denmark, so 80USD on a figure that was broken is not funny at all.

I have not moved the arms,legs, and tail very much, but it looks like they works fine :-)
He will also only be display not a toy, but I realy look forward to show him to my 3 year old daughter, she loves He-Man :-) we see the cartoon allmost every day :-)

IMG_1522.jpg
Good old Granamyr and I enjoy a beer after the assembly job was done :-)

Toms

[Jedi_Master_Jeremy]

Mine has the same issue, but not nearly as bad as yours. I know of at least one other member with this issue.

I also have this issue. It's not nearly this bad and you can't even tell when the figure is together but i knew exactly what you were talking about without even looking at the pic.

[Ben Solstice-Moon]

I wouldn't know anything about anything... I was one of the "lucky" ones who ordered and was shipped by the 18th... and the red SOB still sits in "Fishers, IN". I was estimated to have delivery no later than 12/31. I know the holidays, but COME ON. Pay top dollar for shipping and wait longer than practically any other shipping method.

I am NOT happy with Mattel at the moment.

Usually I don't find fault with them, and think some of the items complained about on the boards here trivial, (totally my opinion that I never vocalize), but this is getting stupid with these shipping waits with Newgistics.

[wundarwarrior]

Is there any other orger that has received a shipping label but no actual movement from their December order? I'm assuming this was done by Matty to get their 2012 money before 2013. That's a load of crap if they've charged me and sent me nothing.was this how it was last year when stuff was delayed?

[JimPansen]

On the new ToyBreak, they have the right arm issue after assembling him( min 34:00): http://www.toybreak.com/episodes/244/index.php

[Ornclown]

On the new ToyBreak, they have the right arm issue after assembling him( min 34:00): http://www.toybreak.com/episodes/244/index.php

Yep, and they can't get Granny's left wing into place either, because the socket gets pushed into the torso as well...

[Fug-Lee-Faces]

15. That is all the pictures that are in toyguru's thread,15 pics. Stop telling us how we should feel for a toy some of us have not even received yet,your and others time would be better spent getting toyguru's granamyr pics thread loaded with pics.

You wanna know why there are only 15? Because people like me don't bother posting pics. Mine has issues. I will not post pics. What has it ever done in the past, other than waste my time? Also, I know of at least one other broken Granny from a guy who does not even go on any forums like this. To have 15 pics from a VERY SMALL community like this is actually HUGE.

[Vikor]

You wanna know why there are only 15? Because people like me don't bother posting pics. Mine has issues. I will not post pics. What has it ever done in the past, other than waste my time? Also, I know of at least one other broken Granny from a guy who does not even go on any forums like this. To have 15 pics from a VERY SMALL community like this is actually HUGE.

I have to agree with this statement. I have yet to receive my Granamyr, but I am very worried. Over on the Matty forums Scott's answer seems to be repeating that the problem is how vocal some posters are rather than a real problem with the figure. I sure hope he is right, but still, I can't be sure until I get my own figure to make an assessment.

[nicholighkun]

Mine has issues. I will not post pics. What has it ever done in the past, other than waste my time?

With all due respect, you're actively weakening the case against defective plastic/design. If too many people do the same as you, then the rest of us who have taken the time to post pics (which doesn't take much time at all) are being cut off at the knees because of inaction on the part of others. I certainly hope that you re-consider posting a picture of your defective granamyr. If enough people post to show that it's a problem and Scott refuses to recognize it as such, then it's on him; if you and others simply refuse to participate, it's now on you. You're not hurting Scott what-so-ever; in fact your helping him out. You are however, hurting the rest of us fans who bought this very expensive figure in the cases where it has broken, and who are actively seeking to show the problem in hopes that something will be done to rectify the situation.

[Krueger]

Well, after saving enough spare money, I ordered him today. Hope all goes well.

[Darkkosis]

With all due respect, you're actively weakening the case against defective plastic/design. If too many people do the same as you, then the rest of us who have taken the time to post pics (which doesn't take much time at all) are being cut off at the knees because of inaction on the part of others. I certainly hope that you re-consider posting a picture of your defective granamyr. If enough people post to show that it's a problem and Scott refuses to recognize it as such, then it's on him; if you and others simply refuse to participate, it's now on you. You're not hurting Scott what-so-ever; in fact your helping him out. You are however, hurting the rest of us fans who bought this very expensive figure in the cases where it has broken, and who are actively seeking to show the problem in hopes that something will be done to rectify the situation.

Hold on, what Mattel is going to do to rectify the situation if people posted thousands of pics, re-produce Granamyr with better QC?! You know that's not going to happen, they already told you/us return him and you'll get another one or a refund (if any). The best they could do is say sorry, next time we'll do our best to do a better job, the same old broken record...

[nicholighkun]

Hold on, what Mattel is going to do to rectify the situation if people posted thousands of pics, re-produce Granamyr with better QC?!

I'm not speculating on what they will or will not do, I'm saying that if the fans do not speak up, then whatever chance we have of them doing anything at all, will be shot down by fellow fans who are not speaking up. If Mattel does nothing then shame on them. If the fans do nothing, then shame on us.

[horseman1981]

My granamyr just arrived, I let him come to room tempature and then used the hair dryer on him.

My granamyr is perfect!!!

My left arm is real tight,but moves just fine. My only complaint is my shipping box was opened when it arrived,it was stamped with " received unsealed". Perhaps matty ran low on tape because of it being needed on the hoverboard.

Any guys, check all pieces first, warm him up,the blow dry and add the chest to torso last.

I hope you all out there have luck like mine.

Of course I have no idea where he is going,I keep my motuc collection closed. Oh well....maybe with my hobbit figures for now.

[MegaGearMax]

You wanna know why there are only 15? Because people like me don't bother posting pics. Mine has issues. I will not post pics. What has it ever done in the past, other than waste my time? Also, I know of at least one other broken Granny from a guy who does not even go on any forums like this. To have 15 pics from a VERY SMALL community like this is actually HUGE.

The active .org posters aren't representative of the total collector fanbase.

Apathetic fans who don't post pictures aren't helping matters any. All it tells Mattel is that only a relatively few Granamyrs were flawed, not say half the production run, or even a quarter. Mattel would think a few overzealous fans are blowing things out of proportion.

The fans are defeating themselves here, not Mattel.