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Thread: January 2013 Shipping Notice

  1. #151
    Heroic Warrior Orko's Magic Hat's Avatar
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    Quote Originally Posted by Grayskull's Heir View Post
    Wow I now just realised how expensive this year is going to be for international customers.

    Qty Ordered Qty Shipped Total Qty Shipped Amount
    Club EterniaŽ 2013 Subscription - Initial Figure 2 2 2 $50.00
    Shipping: $33.55
    Tax: $0.00
    Total: $133.55

    133$ for two regular figures. That's $66 for a single figure.
    I might have made a big mistake when I subscribed...
    Hey, I just got the same notice this morning for my 2 subs

    So my two Netossa's cost $50.00 dollars each? Before shipping

    Something isn't right I didn't get a notice before this shipping notice to say my sub was renewing, I'm going to ring my CC company now to see the exact amount taken.
    MOTUC WISHLIST- Karg ~ Crita ~ Despara ~ Fang-Or ~ Kittrina ~ Darius ~ Veena ~ Lodar ~ Hunga The Harpy ~ Great Black Wizard ~ Staghorn ~ Lady Slither ~ Artilla ~ Ra-Jarr ~ Major Header ~ Vultak ~ Evilseed ~ Prahvus ~ Queen Andreeno ~ Crimson Fury ~ Kex Queen ~ Hawke ~ Red Beast ~ Angast ~ Delora ~ Quakke ~ Lord Masque ~ Lizzor ~ Zilora ~ Three-Beast ~ Robowoman ~ Bubblor ~ Sagitar

  2. #152
    Evil Spaghetti Eater Kobra Khan's Avatar
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    Don't worry, quotes in the mails are wrong but it seems that they're taking the correct amount from the card.
    This is the E-mail I received this morning:

    Hi Gennaro Mucciolo,

    Thanks for ordering from MattyCollector.com Clubs on July 23, 2012. We've got good news... your order has shipped! Your card has now been charged, so look for DRI*MattyCollector on your billing statement.

    Here are the details of your order:

    SHIPMENT AND BILLING DETAILS

    Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
    ------------------------------------------------------------------------------
    Y3185S Club EterniaŽ 1 1 1 $35.85
    Y3156S Club Infinite 1 1 1 $28.85

    Shipping: $21.70
    Tax: $0.00
    Total: $119.70

    According to this mail, I'm paying $35.85 for Netossa, $28.85 for Saint Walker and the total of 35.85+28.85+21.70 (shipping) is $119.70 instead of 86.40.

  3. #153
    Heroic Warrior Orko's Magic Hat's Avatar
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    Thanks just checked they took $83.55 which is correct
    MOTUC WISHLIST- Karg ~ Crita ~ Despara ~ Fang-Or ~ Kittrina ~ Darius ~ Veena ~ Lodar ~ Hunga The Harpy ~ Great Black Wizard ~ Staghorn ~ Lady Slither ~ Artilla ~ Ra-Jarr ~ Major Header ~ Vultak ~ Evilseed ~ Prahvus ~ Queen Andreeno ~ Crimson Fury ~ Kex Queen ~ Hawke ~ Red Beast ~ Angast ~ Delora ~ Quakke ~ Lord Masque ~ Lizzor ~ Zilora ~ Three-Beast ~ Robowoman ~ Bubblor ~ Sagitar

  4. #154
    Heroic Warrior eurorko's Avatar
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    I am really confused, is King He-man shipping this month???

  5. #155
    Master of My Soul MOTU_Maniac's Avatar
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    Just received Netossa shipping notice. They are scheduled to arrive on Thursday.
    Out of the night that covers me,
    Black as the pit from pole to pole,
    I thank whatever gods may be
    For my unconquerable soul.

    It matters not how strait the gate,
    How charged with punishments the scroll,
    I am the master of my fate,
    I am the captain of my soul.

  6. #156
    Heroic Warrior leaper1976's Avatar
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    I got this:

    Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
    ------------------------------------------------------------------------------
    Y3185S Club EterniaŽ 1 1 1 $37.34

    Shipping: $9.90
    Tax: $4.19
    Total: $64.09

    Emailed them two days ago, with no response yet of course.
    Brian

    Photos and video of my massive collection! Click here!

    Most wanted: 200x Snake Men-carded Roboto, vintage Spinnerella and Netossa. Also: Hook 'Em Flogg's weapon and Missile Armor Flipshot's backpack.

  7. #157
    Heroic Warrior
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    Quote Originally Posted by eurorko View Post
    I am really confused, is King He-man shipping this month???
    Nope. March. Or April. Somewhere around then.

  8. #158
    Heroic Warrior
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    Quote Originally Posted by Merman79 View Post
    Are you guys all americans?

    I think nothing happens for overseas people.

    - - - Updated - - -



    Are you guys all americans?

    I think nothing happens for overseas people.



    What the ... just in this second i got my shipping notice to germany too
    It has nothing to do with the countries, it happened here, too...

    Digital River's first class service...

  9. #159
    Heroic Warrior CanadaClassics's Avatar
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    In the "My Subscriptions" page has anyone found out how to change the shipping "type" yet? I was looking at the page and saw shipping address and payment info, but I could not find anywhere to change shipping method.
    2015
    COMPLETE THE COLLECTION !


    MY Feedback Thread : http://www.he-man.org/forums/boards/...d.php?t=191572

  10. #160
    THEIR KILLIN TEH LIEN !! uaxuctum's Avatar
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    Quote Originally Posted by eurorko View Post
    I am really confused, is King He-man shipping this month???
    Even if it were, we already paid for it back in July (the $25 "subscription fee", remember?).
    Madrid | Lang It Yourself | Dozens | Angast, Aramesh, Aroo, Azrog, Balina, Basher, Batmek, Bone Throne, Celice, Collector, Colossor, Dark Dream, Delora, Dragosaur, Elmora, Eternos Palace, Garth, Gleedal, Granita, Hexon, Ileena, Kittrina, Majestra, Molkrom, Mortella, Ollo, Orko's Bed, Rabar, Sandipede, Schminivit, Snoob, Sumana, Tamusk, Tataran, Tic-Toc, Valtira, Wolfbat, Yog, Zilora, Zoog

  11. #161
    Heroic Warrior Dr Kain's Avatar
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    OH MY ****ING GOD!!!!!!! They sent my package to the wrong address AGAIN!!! And now, UPS won't even let me pay the $5 to change the shipping address. This is seriously ******* me off. I have called many times, emailed many times, I even updated the My Subscriptions page and STILL they **** it up!!! I am sick of these *****************!!!!
    Can someone PM me the US number for Matty? I want to talk to someone who might has a clue of what is going on.

    Evil will always triumph because good is dumb.

  12. #162
    Heroic Warrior wundarwarrior's Avatar
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    Quote Originally Posted by CanadaClassics View Post
    In the "My Subscriptions" page has anyone found out how to change the shipping "type" yet? I was looking at the page and saw shipping address and payment info, but I could not find anywhere to change shipping method.
    I too was looking for that feature. I Had chosen second day but that seems wasteful considering mine shipped after others already had theirs I'm not paying for it anymore. If anyone figures out how to change it please let us all know.

  13. #163
    Heroic Master of Puzzles Thatman's Avatar
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    I'm a little alarmed by this:

    SHIPMENT AND BILLING DETAILS

    Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
    ------------------------------------------------------------------------------
    Y3185S Club EterniaŽ 2 2 2 $60.03

    Y3156S Club Infinite 2 2 2 $45.05

    Y3174S Club Watchmen 2 2 2 $60.03


    Shipping: $18.30
    Tax: $22.01
    Total: $336.31

    What the heck???


    EDIT: Just called the credit card company - actual charges were only for the three clubs above, and that was all - I don't know why they charged the card three times, but at least that lunatic total wasn't real!!!
    "That's very interesting...but silly."

  14. #164
    Heroic Warrior Howlor's Avatar
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    *Sigh*...

    Hi Howlor,

    Thanks for ordering from MattyCollector.com Clubs on July 13, 2012. We've got good news... your order has shipped! Your card has now been charged, so look for DRI*MattyCollector on your billing statement.

    Here are the details of your order:

    SHIPMENT AND BILLING DETAILS

    Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
    ------------------------------------------------------------------------------
    Y3185S Club EterniaŽ 1 1 1 $35.34
    Y3174S Club Watchmen 1 1 1 $35.34

    Shipping: $15.30
    Tax: $9.50
    Total: $124.80
    So they're really bad at math now, too. Never mind those figure prices already including tax and their chunk of the shipping cost, but their total is $29.32 off from what that total actually comes up to. Fortunately, I've been charged the correct amount. They just charged me $35.34 on Wednesday and $35.34 on Thursday.

  15. #165
    Heroic Warrior BrettX209's Avatar
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    I had the same issue. Invoice showed a charge of over $250 for what should be more like $130. Matty, please stop defending AND stop using Digital River. They CAN NOT get it right.

  16. #166
    Ravage ThunderCat blackiecats's Avatar
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    The invoice we are getting is the same as when we signed up during summer 2012. The pre-authorised amount was $25 (for King He-Man) and $25 for the January figure (Netossa). We were charged for King He-Man last year, but not for Netossa. Your basically paying now the remainder owed on that invoice ($25 for Netossa + shipping/taxes)

    The invoices are correct (as they include the King He-Man charge from last year that we have already paid) Your card should only be charged for the January figure plus shipping
    10 figures I'd like: 10/Filmation Tung Lashor, 9/Saurod, 8/Perfuma (for completeness of POP ONLY!), 7/Sprag, Sprocker and Spritina, 6/Peekablue, 5/Hunga the Harpy, 4/Sssqueeze, 3/Filmation Clawful, 2/Dylamug, 1/Queen Angella.

  17. #167
    Lord of Darkkbricks Darkkosis's Avatar
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    Quote Originally Posted by Dr Kain View Post
    OH MY ****ING GOD!!!!!!! They sent my package to the wrong address AGAIN!!! And now, UPS won't even let me pay the $5 to change the shipping address. This is seriously ******* me off. I have called many times, emailed many times, I even updated the My Subscriptions page and STILL they **** it up!!! I am sick of these *****************!!!!
    This is just terrible. I'm very sorry to hear that. Looks like when you do things yourself without calling works better than calling this hideous and very incompetent customer service!
    If this happens to you again next month, just cancel the sub and go to the secondary market or DoS. Maybe a little more expensive but surely a lot more reliable...
    Epic Metal music rocks the universe.

  18. #168
    Heroic Warrior CanadaClassics's Avatar
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    Quote Originally Posted by Darkkosis View Post
    This is just terrible. I'm very sorry to hear that. Looks like when you do things yourself without calling works better than calling this hideous and very incompetent customer service!
    If this happens to you again next month, just cancel the sub and go to the secondary market or DoS. Maybe a little more expensive but surely a lot more reliable...
    ...and there is no way out...you can't cancel...you are in for life...if you die...maybe they let you out...MAYBE...
    2015
    COMPLETE THE COLLECTION !


    MY Feedback Thread : http://www.he-man.org/forums/boards/...d.php?t=191572

  19. #169
    Rogue Warrior Shawners's Avatar
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    I got mine and it doesnt add up:

    Y3185S Club EterniaŽ 1 1 1 $34.90

    Shipping: $9.90
    Tax: $0.00
    Total: $59.90
    My blog: huckthedog.com

    My trade feedback: http://www.he-man.org/forums/boards/...d.php?t=174899

  20. #170
    Heroic Warrior Dr Kain's Avatar
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    Quote Originally Posted by CanadaClassics View Post
    ...and there is no way out...you can't cancel...you are in for life...if you die...maybe they let you out...MAYBE...
    Or I just call up US Bank and tell them my card was lost and I get a brand new one. Sure, it will suck having to reenter my stuff on every site, but then I am out of the sub and will just buy the DCU guys from that Chinese ebay seller.
    Can someone PM me the US number for Matty? I want to talk to someone who might has a clue of what is going on.

    Evil will always triumph because good is dumb.

  21. #171
    Widget
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    Less headaches.

    Quote Originally Posted by Dr Kain View Post
    Or I just call up US Bank and tell them my card was lost and I get a brand new one. Sure, it will suck having to reenter my stuff on every site, but then I am out of the sub and will just buy the DCU guys from that Chinese ebay seller.
    this is my first year subscribing and after I got the same Urgent Notice and then after reading all these posts I just do not care enough to reinstate the Sub. DRiver has truly ********* things up so many times that I prefer to go outside MC.com to buy what I want. Less headaches.

  22. #172
    Angast's #1 fan Bonehead's Avatar
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    Just got my shipping notice.

    Whew! Disaster adverted.

  23. #173
    Heroic Master of Maturity SCB's Avatar
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    Quote Originally Posted by Shawners View Post
    I got mine and it doesnt add up:

    Y3185S Club EterniaŽ 1 1 1 $34.90

    Shipping: $9.90
    Tax: $0.00
    Total: $59.90
    Subtract $25 from the invoice total and you'll be charged the original number at the top.

  24. #174
    Heroic Warrior erik352's Avatar
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    Hey guys

    this is the email I got:

    Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
    Club EterniaŽ 2013 Subscription - Initial Figure 1 1 1 $25.00
    Club Infinite Earths 2013 Subscription - Initial Figure 1 1 1 $18.00
    Shipping: $21.70
    Tax: $0.00
    Total: $119.70

    so what happen here? don't I get the january sub figures?? how come only the initial figures are listed?

  25. #175
    Heroic Warrior Balthus Dire's Avatar
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    Matty got back to me with the most generic email of life lol.
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