January 2013 Shipping Notice

[SCB]

Just got my Netossa shipping notice, but the charge for her is extremely off. Wondering if anyone else gets a weird charge for her in their e-mail.

[Detective Lubic]

Just got my Netossa shipping notice, but the charge for her is extremely off. Wondering if anyone else gets a weird charge for her in their e-mail.

Yeah I got the same thing it is over by 25.00 dollars.. Is that the Membership Fee for King He-man???

[SCB]

Possibly, but it looks like I was charged the correct amount on my card.

42.71 total

$25 + tax + UPS shipping

The invoice had a total of $70.02

[tumalu]

I went to findmyorder.com and this is the invoice i get:

2013 Masters of the Universe® Classics Club Eternia® Subscription
$25.00

1 Club Eternia® 2013 Subscription - Initial Figure
$25.00

1 Club Eternia Voting Code
Electronic Download
$0.00

Sub-Total $50.00
Shipping $13.75
Tax $0.00
Total $63.75

Basically it appears the total includes the $25 of club eternia subscription - which we paid alread if I'm not mistaken - and (possibly) shipping is calculated over a two figures weight instead of one...

I wonder if we were charged this amount or the correct one...

Can the DR guys make ONE thing right in their lives?

[SCB]

See what's charged on your card. The invoice and actual charge seem to differ.

[Wrytor]

I got two separate emails. bear in mind I got two MOTU subs (which i regret now; would rather have one) and one Watchmen.

email one:

Club Watchmen 1 1 1 $33.20
Club Eternia® 1 1 1 $33.19

Steep, right? That's pre-tax.

Then email #2:

Club Eternia® 1 1 1 $37.96

I guess maybe I was one of the lucky ones to get Ram Man early? But why is he shipping separately?

[shadowfall1976]

Mine says $59.90....for one Netossa, yet shipping for anything I put in my cart is $8.70???? But I am being charged $9.90 for the sub shipping? And another $25?

Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
Club Eternia® 2013 Subscription - Initial Figure 1 1 1 $25.00
Shipping: $9.90
Tax: $0.00
Total: $59.90

What the hell?

[He-Dad]

Mine says the same thing......I was only charged 34.90 on my card though....which makes sense because the other 25 was paid back when we subbed. (this is showing the initial order which was Netossa AND King He-man.) The thing that gets me is this is shipping cost for both...so does that mean King He-man won't add anything to our shipping cost when they send him?

[SCB]

If all you guys subtract about $25 from the invoice total, you should get the correct amount charged on your card. That's gotta be the King He-Man we paid for when we signed up.

[shadowfall1976]

But why is shipping $9.90 for my sub, and only $8.70 for anything in the cart? Sounds like a rip off to me....an extra $1.20 for what?

Is that an extra perk I was unaware of, getting charged $1.20 extra? What is it to pay for the My sub page? I mean really....

[SCB]

Is there sales tax usually in your order?

[shadowfall1976]

Is there sales tax usually in your order?

No, and it even says $0.00 on the invoice for tax.

I can add any basic figure to my cart right now, and it says $8.70 for shipping even through to the final order page. Yet my sub is seeing a $9.90 charge for shipping, and both are USPS.

[Calderon]

Looks like 13,75 is the new international shipping cost for 1 figure... Rising 8,8$ for each figure

[shadowfall1976]

Looks like 13,75 is the new international shipping cost for 1 figure... Rising 8,8$ for each figure

$13.75 US is what UPS shipping for one figure was last year, not sure about now, I never looked. But in the sub it seems they want to charge me an extra $1.20 over anything you can order from the site right now.

[Odrakir]

It must be a typo... my card hasn't been charged yet, but I got this on the mail:

SHIPMENT AND BILLING DETAILS

Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
------------------------------------------------------------------------------
Y3185S Club Eternia® 1 1 1 $38.75

Shipping: $13.75
Tax: $0.00
Total: $63.75

[Micro-Man]

I just got one of my January shipping notices and it also shows an extra $25-per-sub charge for the Club Eternia Initial Figure. I'm guessing this is the Club Eternia sub fee that also covers King He-Man...But didn't we get charged that amount when we bought our subs? It's weird that they put it here again when we already got this in our original sub invoices. I guess it's because it's the first official sub invoice for 2013 but it's just plain confusing.

Fortunately, I checked my bank activity earlier today and saw that I was charged for all of my subs. The actual charges are $25 less-per-sub than what the invoice states, so it looks like everything is ok...I hope...

[rhea]

checked my notice and then my online banking and I was only charged for Netossa. Glad to get my shipping notice earlier than usual!

[zodak74]

Shock of shocks- got my shipping notice too, and she'll be here on the day she is released! That's never happened to me before

- - - Updated - - -

If all you guys subtract about $25 from the invoice total, you should get the correct amount charged on your card. That's gotta be the King He-Man we paid for when we signed up.

That's the case with mine, too. I checked my credit card and the charge is 25 bucks less than what the emailed invoice says. I imagine that a lot of people are going to flip out, though- the invoice could be a LOT clearer about what this month's charge actually is!
Also- WOW! One single figure is now $42 plus change after taxes and shipping. That's just gross. I knew the prices were going up- but hot damn. When $25 becomes $42 it becomes pretty nausea-inducing. Here's to the line dying after 2014!

[MegaGearMax]

My invoice is off too ($144 dollars!), but I've only been charged for my Netossa, Saint Walker and Rorschact.

[marndt8448]

Yeah, my total amount is off too:

Club Eternia® 2013 Subscription - Initial Figure 1 1 1 $25.00
Shipping: $13.75
Tax: $0.00
Total: $63.75



....but this happened before when I tried to buy some flight stands in Oct./Nov. Even though the site said the stands were in stock, they were actually sold out when my order was ready to ship. That time my card was charged the correct amount (total without stands), but every email, purchase order, even the receipt the was in the box when the items finally arrived gave the impression I was being charged too much. I'm assuming this is just another example of DR's archaic software, and that we are being charged correctly despite DR's best efforts to say otherwise.

Like SCB stated earlier, just check your credit card or bank account activity to see what the actual charge is.

[Fug-Lee-Faces]

Anybody else being charged $3.12 per figure for tax? I am in Illinois. I don't ever recall tax before. Also, my total is way off as well.

Delays, strange invoices...not a good start to 2013.

Can somebody tell me if they are being charged tax too?

Thanks!

[Mad Scientist]

My order is $63.75 also. I hope they will remember it when they ship King He Man. so it would be 13.75 for it

[cringer75]

This is what I got:

Club Eternia figure $25.00
Shipping $9.90
Tax $5.32
Total $65.22

I need to check my credit card to see if that is the actual charge.

[krosfyah]

Mine is off too. ah DR, you are the acme of online retailing.

[davidlogan]

LOL! Par for the course with digital river and matty!

If it wasn't for my beloved MOTU, I'd drop their service in a hot minute. Sadly, they're a monopoly on He-man!