Results 1 to 21 of 21

Thread: Netossa plus BONUS???

  1. #1
    Heroic Warrior Luigispice's Avatar
    Join Date
    Feb 2006
    Location
    Rochester, NY
    Posts
    241

    Netossa plus BONUS???

    For some reason, a Watchmen character was also sent with my Club Eternia Netossa. Anyone else get a random figure? I really have no interest in it and am wondering if they would even want me to send it back. Anyone else get this "bonus"?

  2. #2
    Heroic Warrior wyldman11's Avatar
    Join Date
    Mar 2004
    Posts
    8,088
    The nice thing would be to send it back, but I would also make sure you weren't somehow charged for it.
    One Gum Drop to rule them all, One Gum Drop to find them,
    One Gum Drop to bring them all and in the sweetness bind them
    In the Land of Candy where the Gingerbreads lie.
    -Tag line for the Candy Land Movie Adaptation

    There are sentences I should just stay a way from. - The Doctor

    Rob Liefeld isn't a comic artist, he's a women's clothing designer. Think about it

  3. #3
    Evil Lord of the Deadlift Larry Waters's Avatar
    Join Date
    Jan 2006
    Location
    Miami Beach, FL
    Posts
    3,213
    Heh...he'll have to pay for shipping if he does send it back.
    Successful trades/purchases
    Squishy Duck Man, Man-E-Toys, JOAH-MAN, Jawbridge, Zuff-Man, Mern-Ra, He-Ryno, tattoojunkie74, zodak74, bigassbuzz

  4. #4
    Heroic Master of Maturity SCB's Avatar
    Join Date
    Dec 2009
    Location
    Santa Monica, CA
    Posts
    7,653
    I would keep that figure. He sold out fast. Even if you don't know who Rorschach is, you can sell him for a profit or read the comic/watch the movie and you'll be a big fan.

  5. #5
    Heroic Warrior EagleOne's Avatar
    Join Date
    Apr 2011
    Location
    Roanoke, VA
    Posts
    949
    I had that happen. I contacted Customer Service and they told me that we didn't send you that.
    They weren't any help and after trying to explain it twice I gave up and kept it.

  6. #6
    Heroic Warrior lemure77's Avatar
    Join Date
    Jun 2002
    Location
    Logan WV
    Posts
    1,524
    agreed. Matty loves making you pay extra for this that and the other. To a fan who missed him or eBay he should go..after you make sure they didn't charge you for him
    Find what you seek only when you look in the right places...

  7. #7
    Most everyone's mad here!
    Join Date
    Feb 2008
    Location
    Raccoon City
    Posts
    71
    I didn't get an extra with Netossa. Just Mer man last month but I already have him.

  8. #8
    Snappy Threader
    Join Date
    Sep 2002
    Location
    Southern Wisconsin
    Posts
    5,529
    I wish I could have been so lucky. I'm not into Watchmen, but that would be cool to have two months in a row with a free fig.

  9. #9
    ¯\_(ツ)_/¯ Arkangel's Avatar
    Join Date
    Nov 2006
    Location
    Portugal
    Posts
    3,981
    Can you check your credit card bill and make sure you weren't charged a watchmen figure? Because last time Matty sent me 3 mermans (which I did not order) I was charged for every single one even though I didn't even pick them up.
    Reply With Quote Reply With Quote Posted from Android app

  10. #10
    Heroic Warrior Mern-Ra's Avatar
    Join Date
    Jan 2001
    Location
    Los Angeles
    Posts
    6,427
    Quote Originally Posted by EagleOne View Post
    I had that happen. I contacted Customer Service and they told me that we didn't send you that.
    They weren't any help and after trying to explain it twice I gave up and kept it.
    Oh MAN. That is beyond hilarious and sad.
    Check out my short film! www.AwardWinningTheMovie.com

    My feedback: http://www.he-man.org/forums/boards/...=125066&page=2

    Awesome Traders List: http://www.he-man.org/forums/boards/...d.php?t=135253

    The Cradle Will Rock As I'm Drivin' Down Highway 40 In My Big Ol' Pick Up Truck.

  11. #11
    Heroic Warrior Luigispice's Avatar
    Join Date
    Feb 2006
    Location
    Rochester, NY
    Posts
    241
    The invoice said I was only charged for the Netossa, but I was charged $60+ this month. When I emailed they said it was due to the renewal of the sub. We're they lying or was everyone charged beyond the figure?

  12. #12
    Court Magician Jef-at-Arms's Avatar
    Join Date
    Jul 2011
    Location
    Tampa
    Posts
    48
    Quote Originally Posted by Luigispice View Post
    The invoice said I was only charged for the Netossa, but I was charged $60+ this month. When I emailed they said it was due to the renewal of the sub. We're they lying or was everyone charged beyond the figure?
    No, dude. We were charged for the sub last year when we got it. they definitely charged you for two figures.

  13. #13
    Heroic Warrior Morbebanur's Avatar
    Join Date
    Jul 2009
    Location
    Ft Belvoir VA
    Posts
    729
    Sound like they charge you for him. There is no renewal for the sub in Jan because Jan is the start of the new sub.

  14. #14
    Heroic Warrior Luigispice's Avatar
    Join Date
    Feb 2006
    Location
    Rochester, NY
    Posts
    241
    That's what I thought. Glad they are so on top of things. Here's what they sent me:

    "The exact amount charged for your transaction, including any taxes or
    discounts, is accurately listed in the confirmation email sent at the
    time of the transaction and in the electronic invoice for the order.

    Reference to the shipment notification email, we missed to include the
    memberhsip fee of $25.00 on the email."

    I just emailed them again. Lets see what happens
    Last edited by Luigispice; January 23, 2013 at 08:41pm.

  15. #15
    Claw Full Of It Clawful Ofit's Avatar
    Join Date
    Oct 2012
    Location
    Earth
    Posts
    847
    Did you change CC info? I did & they tried to charge me for the sub again.
    NO DYLAMUG? WE DIAL A MOB!
    The Space Mutants are missing something CRITAcal!
    Chocolate and Vanilla swiiiirl. Swur-Urrl. -Crazy Eyes

  16. #16
    Shhhh... It's a Secret... Midwinter's Avatar
    Join Date
    Sep 2004
    Location
    Home of the Power Tour
    Posts
    2,503
    Nothing floats down the digital river for free. If you have American Express you can just protest the charge. It might cancel your whole subcription though.
    In Midwinter, the heat from the oven baking my Shrinky Dinks is all I need!

  17. #17
    Heroic Warrior Jor-El's Avatar
    Join Date
    Apr 2009
    Location
    Perth, Western Australia
    Posts
    560
    There's probably a subscriber out there not getting a Rorschach.

  18. #18
    Heroic Warrior darkmoon766's Avatar
    Join Date
    Dec 2008
    Posts
    1,206
    Quote Originally Posted by Luigispice View Post
    That's what I thought. Glad they are so on top of things. Here's what they sent me:

    "The exact amount charged for your transaction, including any taxes or
    discounts, is accurately listed in the confirmation email sent at the
    time of the transaction and in the electronic invoice for the order.

    Reference to the shipment notification email, we missed to include the
    memberhsip fee of $25.00 on the email."

    I just emailed them again. Lets see what happens
    What do your ACTUAL credit card records show? Like others have said, and your very poor reply from DR indicates, there were invoices that list the charge applied to your card when the sub was first purchased, but the ACTUAL charge for this month should be 25.00 plus shipping and tax if applicable.

  19. #19
    Heroic Warrior Luigispice's Avatar
    Join Date
    Feb 2006
    Location
    Rochester, NY
    Posts
    241
    They claim they just put the charge on the invoice, but not the card. Hopefully this is the end and when I check that is true.

  20. #20
    Freelance Gynecologist masterenglish's Avatar
    Join Date
    Jan 2009
    Location
    Subternia
    Posts
    2,470
    That would have been awesome. I would have at least enjoyed that figure.

  21. #21
    grumpy old dragon scott metzger's Avatar
    Join Date
    Mar 2000
    Location
    Florida
    Posts
    11,603
    Quote Originally Posted by wyldman11 View Post
    The nice thing would be to send it back, but I would also make sure you weren't somehow charged for it.
    Good luck; last year, after attempting to cancel my 2012 sub for months (due to the hundreds of dollars of bogus charges DR tried to stick me with), and taking my card off the site so they had no card to charge save the one I cancelled due to the above situation, the sent me the Star Sisters before trying to charge me for them. I contacted then several times to try to simply return the figures, and received response that included re-instating my sub and others completely unrelated to the question I asked. Given that I never got a refund for the initial cost of the sub (and never received those sub exclusive figures I paid for from multiple subs), I gave up and called it even (well, I took a loss, but it was worth it to wash my hands of Matty).

    Bottom line, DR makes even doing the right thing, even when it's in their interest, as difficult as possible, so fair warning.
    "I will use this power for all the good that can be done, to work for peace, to encourage virtue, and above all, to preserve life in all its forms..." Superman

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •