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Thread: Matty Server Error on "My Sub Page"

  1. #1
    King of Eternia Cringer_luvr's Avatar
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    Matty Server Error on "My Sub Page"

    Has anyone else been getting this message when they try to access the my sub page on Matty?
    I have gotten it for 3 days now.

    Server Error

    Error:

    We are currently unable to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to correct this issue as quickly as possible. Please click your browser's back button and try this action at a later time, or take a different action.

    Error Number: SYS_000001

    -------------UPDATE---------------
    Yes it now works again, HOWEVER, now I do NOT see the filmation sub under the my subs page, just the 2013 MOTUC sub, anyone else see the filmation sub??
    Last edited by Cringer_luvr; February 14, 2013 at 12:02am.
    One with the Power

    My feedback http://www.he-man.org/forums/boards/...d.php?t=197226

    Help save the Stargate series vist http://www.facebook.com/SaveSGU

  2. #2
    Heroic Warrior mjw41's Avatar
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    YUP! I posted about it to scott over on ask Matty so he can get who ever is in charge of it on it to fix it.

  3. #3
    Heroic Warrior manic mailman's Avatar
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    ya i get that too. i keep asking in other threads no answer yet. so annoying its been 3 days with no fix.
    sum1 definitely please post if yours gets fixed or loads properly

  4. #4
    Heroic Warrior
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    I emailed Matty directly and this is the response I got

    Thank you for contacting the MattyCollector.com online store.

    There may be several reasons for your voting code not being accepted,
    including:

    Firewall - These are designed to prevent downloads from non-approved
    sites and can sometimes target legitimate files.

    The error you received may indicate a missing or corrupt online store
    cookie.

    A cookie is a small file written to your hard drive by some web sites.
    We require that a cookie be set on your computer so you may access our
    secure server for processing your credit card transaction, downloading
    your software, and checking your shippable order status information.

    For information on setting your browser to accept cookies, please visit:

    http://www.google.com/cookies.html

    Please check the settings of any of these products to ensure they are
    not interfering with your download. If you need assistance with this
    process, please contact the product's manufacturer.

    You may also try using an alternate browser, and/or updating your
    browser to the newest version. Not all browsers are fully compatible
    with all servers.

    Sincerely,

    I don't know if that wll help....I haven't had time to try it on my other computer yet.

  5. #5
    Heroic Warrior MrRoboto's Avatar
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    I just logged onto the My Sub page before and it came up no worries ~ perhaps the issue has been resolved since your last posts here? Hope so!
    Most Wanted MOTU Classics:

    *MotU ~ Multi-Bot/Tung Lashor *PoP ~ Angella/Mermista *200X ~ Roboto/Calix *Filmation ~ Teela Na/Lord Masque
    *Play-Sets ~ Snake Mountain/Fright Zone *Vehicles ~ Roton/Land Shark *Beasts ~ Night Stalker/Stridor

  6. #6
    King of Eternia Cringer_luvr's Avatar
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    Yes it now works again, HOWEVER, now I do NOT see the filmation sub under the my subs page, just the 2013 MOTUC sub, anyone else see the filmation sub??
    One with the Power

    My feedback http://www.he-man.org/forums/boards/...d.php?t=197226

    Help save the Stargate series vist http://www.facebook.com/SaveSGU

  7. #7
    Got Filmation? shadowfall1976's Avatar
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    Quote Originally Posted by Cringer_luvr View Post
    Yes it now works again, HOWEVER, now I do NOT see the filmation sub under the my subs page, just the 2013 MOTUC sub, anyone else see the filmation sub??
    No, not as of yet, but I do have my order confirmation E-mail.
    Recent.... Arrow, Tung Lashor & Bow
    Coming.... Mermista
    Wanted.... NA She-Ra, Double Mischief, Jitsu....
    Considering....
    Needed.... Dragstor

    Oh man, did I forget to use these [sarcasm][/sarcasm] again? Sorry....

    Check here for my My collection page, MOTU and more!

  8. #8
    Heroic Warrior MrRoboto's Avatar
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    No i didn't see the Filmation sub listed either. Did you receive a confirmation e-mail re: the Filmation sub?

    My guess is that we won't just see the actual subscription name listed i.e. "Club Eternia" or "Filmation" but rather the figure we are to receive on a particular month (i.e. Feb '13/Jitsu & Ram Man). So it might mean we wait till July before we see anything.
    Most Wanted MOTU Classics:

    *MotU ~ Multi-Bot/Tung Lashor *PoP ~ Angella/Mermista *200X ~ Roboto/Calix *Filmation ~ Teela Na/Lord Masque
    *Play-Sets ~ Snake Mountain/Fright Zone *Vehicles ~ Roton/Land Shark *Beasts ~ Night Stalker/Stridor

  9. #9
    Heroic Warrior manic mailman's Avatar
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    yep the sub page finally loads for me now but i get the same thing...just the club eternia sub listed...no filmation sub listed. who knows. probably right that it wont come up til july or at least til they get their **** together...or after the filmation sub period ends

  10. #10
    King of Eternia Cringer_luvr's Avatar
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    Yes I got the E-mail so im not worried about it, I feel better now that I see others are getting the same messages/errors.

    thanks guys for the info.
    One with the Power

    My feedback http://www.he-man.org/forums/boards/...d.php?t=197226

    Help save the Stargate series vist http://www.facebook.com/SaveSGU

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