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Thread: March 2013 Shipping Thread - (Extra for Shipping Free Map as Much as Full Figure)

  1. #226
    Randor Grizzlor Lovechild bigassbuzz's Avatar
    Join Date
    Apr 2008
    Location
    Cincinnati, OH
    Posts
    1,538
    Just got my sub renewal email... PRETERNIA MAP

    Product Name Qty Ordered Amount Discount
    Club EterniaŽ 2013 Subscription - Fang Man Figure 4 $100.00
    Club EterniaŽ 2013 Subscription - King He-Man Figure 4 $0.00
    Club EterniaŽ 2013 Subscription - Map of Preternia 4 $0.00
    Club Infinite Earths 2013 Subscription - Elongated Man Figure 2 $36.00
    Club Watchmen 2013 Subscription - 6" Dr. Manhattan Figure 2 $50.00

    SubTotal: $186.00
    Shipping & Handling: $28.25
    Tax: $13.93
    Total: $228.18
    Thanks Mangs.
    -Buzz out
    www.hyveofvillainy.com - Evil Action Figures

    My ORG FEEDBACK is here.

  2. #227
    I am that I am Heidi's Avatar
    Join Date
    Mar 2002
    Location
    Helsinki, Finland
    Posts
    6,496
    Mattycollector's CS reply to my question about cancelling the sub as the shipping prizes increase in a silly way:

    Dear [Name],

    Thank you for contacting the online store.

    We apologize for the inconvenience.

    Delivery charges varies by weight, quantity and location. It is the
    shipping company who's providing prices for shipments.

    We are unable to cancel your subscription since Matty doesn't allow
    cancellations due to the automated order process.

    If you want the subscription to be cancelled, what you can do is to NOT
    update your credit card information.

    Thank you for your understanding.

    Sincerely,
    Regine T.
    online store
    Customer Service
    mattycollector.cs@digitalriver.com
    Email ID: 25358345
    So they are encouraging me to not update my credit card info if I wish to cancel my sub? I've never had a company suggest me to do that.
    "The most difficult thing is trying not to forget who you really want to be." - Nong Toom

    I am looking for these Marvel Legends figures

    My marketplace feedback


  3. #228
    Heroic Warrior yeahthatsme1973's Avatar
    Join Date
    Oct 2011
    Location
    Chicago area
    Posts
    354
    Looks like refunds are coming:

    @MattyCollector: MOTUC Subscribers, we inadvertently charged shipping for the map included with King He-Man. Refunds coming within 2 weeks.
    Reply With Quote Reply With Quote Posted from iOS app

  4. #229
    I am that I am Heidi's Avatar
    Join Date
    Mar 2002
    Location
    Helsinki, Finland
    Posts
    6,496
    Thanks for the good news!
    "The most difficult thing is trying not to forget who you really want to be." - Nong Toom

    I am looking for these Marvel Legends figures

    My marketplace feedback


  5. #230
    Heroic Warrior BrettX209's Avatar
    Join Date
    Aug 2006
    Location
    Sacramento area
    Posts
    187
    I just can't help but shake my head. Yet again. I suppose it's my fault for thinking Digital River would be anything BUT incompetent at this point. As always, if this was an isolated incident, then it wouldn't be a big deal. In reality, this is just the latest in a long string of fumbles by Digital River. I will amend my previous "No way I will renew my sub next year" statement. The only way I will consider renewing my sub next year is if Matty finally ditches Digital River.

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