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Thread: Filmation Subscription - No July Figure?

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  1. #1
    Heroic Reviewer of MOTUC Pixel Dan's Avatar
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    Filmation Subscription - No July Figure?

    I didn't see this brought up anywhere yet, and figured I'd give it it's own thread in case this turns out to be a more widespread issue. Mods, feel free to combine elsewhere if you deem neccesary.

    I just got the following e-mail from Matty:

    Dear Daniel,

    Thank you for your recent preorder for MattyCollector's 2013 MOTUC Club Filmation Subscription. Unfortunately, your order 12******** did not contain the initial figure that will ship in July, but don't worry! We will be more than happy to help you place a new order that contains the initial figure that will ship in July, ensuring that you get all 6 figures. Just give us a call at 877-GO-MATTY or email us at MattyCollector.CS@digitalriver.com

    You can also place the new order yourself by using the link below to add the 2013 MOTUC Club Filmation Subscription and 2013 MOTUC Club Filmation Subscription - Initial Figure to your shopping cart and checkout. Make sure to increase the quantity in your shopping cart if you would like more than one 2013 MOTUC Club Filmation Subscription!

    http://www.clubs.mattycollector.com/Filmation


    We hope you are as excited as we are to add to the existing MOTUC collection!

    Sincerely,

    MattyCollector Customer Service
    Say what? Why would my subscription be missing the first figure?

    Anyone else receive this? Has this been brought up already and I just missed it? I'm not going to click the link to order the July figure until I know for sure what's going on here.
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  2. #2
    SoH Supporter He-Dad's Avatar
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    How bizarre! I have not received that email but I'd be pretty confused if I did!

  3. #3
    Snappy Threader
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    That is the silliest thing I have ever seen from them. Ever....

  4. #4
    Heroic Warrior Kid Canada's Avatar
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    Yeah, I have not seen that as well. It doesn't make alot of sense since we were never charged anyway. Chalk one more up for DR. They are not having a very good month...

  5. #5
    Heroic Warrior bigsexy_j's Avatar
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    I haven't received the email yet either

    J

  6. #6
    Heroic Warrior zyzyx1701d's Avatar
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    I got it. WTH?

  7. #7
    80sMasters.com Brian Ozone's Avatar
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    Yea very strange but I redid it anyway no way in hell will I miss out on that figure no way.
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  8. #8
    Heroic Warrior Firesoullove's Avatar
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    Be careful with this link...this makes no sence...maybe it is a fake to get your credit card number...

  9. #9
    Claw Full Of It Clawful Ofit's Avatar
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    Hey Dan, check your order email & see if it has shipping on it. I just got the email too. My 1st Filmation sub (which they were supposed to cancel because of this) didn't have a shipping option. It's my only guess. Time to call CS again...sigh.
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  10. #10
    Heroic Warrior zyzyx1701d's Avatar
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    Quote Originally Posted by Firesoullove View Post
    Be careful with this link...this makes no sence...maybe it is a fake to get your credit card number...
    No, it's definitely Matty. They had my credit card number saved. I didn't need to enter it.

  11. #11
    Heroic Warrior thehorde's Avatar
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    I just got it too. I'm afraid were gonna wind up with multiple subs if we resubscribe. This is just dumb. Mmmmmkay
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  12. #12
    Heroic Warrior Slave2Evil_Lyn's Avatar
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    Quote Originally Posted by Dr Kain View Post
    Man, I wished that had happened to the regular sub so I would not have Netossa sitting in my closet trying to be sold. I don't want her. Nobody wants her. She is another Star Sisters. I'm going to have to take the loss and donate her to Toys for Tots this Xmas or sell her with Fangman. Either way, can I pick and choose the figures I want since it seems it isn't an issue?
    Really?!? No one wants her, there are many of use who love our Netossa figures. The same goes for the Star Sisters.
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  13. #13
    In disguise! Barbecue17's Avatar
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    Quote Originally Posted by Slave2Evil_Lyn View Post
    Really?!? No one wants her, there are many of use who love our Netossa figures. The same goes for the Star Sisters.
    I like Netossa, too. I think the issue isn't that people don't like Netossa or that she is a bad figure, it's that no one seems willing to buy her. There are plenty of Netossa's on ebay available for less than from Mattycollector. I imagine that the folks who really wanted her were more likely the folks who subscribed.


    I've gotten no email as well yet, so I'm hoping that's a good thing.
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  14. #14
    Heroic Warrior Dr Kain's Avatar
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    Quote Originally Posted by Slave2Evil_Lyn View Post
    Really?!? No one wants her, there are many of use who love our Netossa figures. The same goes for the Star Sisters.
    Have you actually tried selling her? Even at the $25 I paid for her no one wants her. She is dead weight. I couldn't even sell the Star Sisters for $30, so I gave them away to Toys for Tots.
    Can someone PM me the US number for Matty? I want to talk to someone who might has a clue of what is going on.

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  15. #15
    Heroic Warrior Space-Man's Avatar
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    I passed on Netossa during her DOS, but picked her up on ebay for $25 shipped. Happy to have her. Can't get into the SS though.

  16. #16
    Starchild needs some love Morningstar's Avatar
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    This is so bizarre. I can't believe it!!!!

  17. #17
    USF Bull chuc98's Avatar
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    Luckily I haven't received this email. I reviewed both my confirmation email and invoice on Mattycollector, all show the initial figure cost, tax, shipping and total to be billed when the order ships.

    And I'll throw my hat into the "I love Netossa" ring as well. Beautiful face sculpt.
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  18. #18
    Heroic Warrior thehorde's Avatar
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    I just clicked the link in the email and reordered. I hope this works. No confirmation yet though.
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  19. #19
    Double Trouble is MINE!! Shadow-Ra's Avatar
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    I got the normal email (first figure billed when shipped), and the order is in my 'recent orders' folder on Matty Collector
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  20. #20
    Heroic Warrior The Horrorist's Avatar
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    I just had the e=mail as well and followed the link. I'll probably end up with 11 Filmation figures cause they basically asked me to re-sub again. No confirmation as of yet. Nice way to start the day

  21. #21
    Heroic Warrior GozzoMan's Avatar
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    Mmmmh... I have no sub, and still it seems to let me buy the "initial figure" following that link and logging with my user... I'm VERY tempted to complete the order and see what happens then!!

    It would be very amusing if they'll just send me Icer, the only Filmation Sub figure I really want...
    GozzoMan, Heroic Cherry Picker

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