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Thread: STILL waiting for Mekaneck from 3/14?...

  1. #1
    Randor Grizzlor Lovechild bigassbuzz's Avatar
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    STILL waiting for Mekaneck from 3/14?...

    Anyone else STILL WAITING for 3/14 Mekaneck???

    My MARCH 14 early access order for Mekaneck and Keldor is STILL "in process"
    TWO calls to Peggy at DR customer service got me the same answer. "Mekaneck is on back order."
    Thanks Mangs.
    -Buzz out
    www.hyveofvillainy.com - Evil Action Figures

    My ORG FEEDBACK is here.

  2. #2
    Evil Collapsing Robot! Zodach's Avatar
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    That's not good. The sale was for customer service stock and he sold out pretty fast, so I'm not sure where they are going to find more Mekaneck figures. Maybe they were accidentally shipped to a Walmart store in Cali

  3. #3
    Randor Grizzlor Lovechild bigassbuzz's Avatar
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    The FAIL TRAIN is in the station...


    Dear Ryan Bussey,

    Thank you for contacting Matty Collector.

    We have confirmed that the Mekaneck figures currently on backorder for
    order 13015788742 will not be coming back in stock. We have confirmed
    that the warehouse will be removing these items from your order and will
    have the Keldor figures ship early next week. We apologize for any
    inconvenience.

    If we can be of further assistance, please reply to this message. When
    replying, please be sure to include this and any other pertinent
    correspondence in your message.

    Sincerely,
    Brady O.
    Digital River
    Customer Service
    Thanks Mangs.
    -Buzz out
    www.hyveofvillainy.com - Evil Action Figures

    My ORG FEEDBACK is here.

  4. #4
    Heroic Warrior Fug-Lee-Faces's Avatar
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    Wow, that sucks.
    -----------------------------------------------------------------------------------------------------
    Behold the new Fug-Lee-Faces, for he is 10% more respectful of other peoples' feelings!
    Of course, your mileage may vary.

  5. #5
    Heroic Warrior BrettX209's Avatar
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    Yikes. Bad enough to lose out on figures that are in your "cart", but you'd like to think that once your order has been processed and you receive a confirmation number, etc. that you're set. Can't say I'm surprised, given DR's abysmal track record, but still sad to hear.

  6. #6
    Randor Grizzlor Lovechild bigassbuzz's Avatar
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    I also trusted "order confirmation" to mean more than what it actually does.

    I now have to REFUND some Hyve pre-orders.
    Well failed Matty, well failed.
    Thanks Mangs.
    -Buzz out
    www.hyveofvillainy.com - Evil Action Figures

    My ORG FEEDBACK is here.

  7. #7
    Reaper of Crom Riddle of Steel's Avatar
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    Early Access works like a charm doesn't it? I've had almost the exact same thing happen TWICE now with EA to where the order was placed, but no thing every seemed to go through due to the super fast sell outs. Had the order confirmation # and every thing!!

    Just another cheap gimmick that doesn't even work properly.

  8. #8
    Heroic Warrior zyzyx1701d's Avatar
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    Yeah, early access has been a major disappointment thus far.

  9. #9
    Evil Master of Laceration mikescab's Avatar
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    I recently had some issues with DR. I ordered WWE legends, Tully Blanchard, Arn Anderson and Bundy about 2 weeks ago and the orders are still being processed. I contacted DR CS and first they tell me they are out of stock, then they told that they were on back order. Then they told me that the warehouse told them that the items were no longer available and that they did not expect to get anymore stock. So I asked why then does matty have the add to cart option underneath all these products if they are not available. Ridiculous. I ended up getting a ticket number and an option to cancel my order. My bad to the everyone, I know this rant is not related to any MOTUC figure.
    Mike Scabs

  10. #10
    Heroic Warrior MLHumble's Avatar
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    Man, that's weak. Crummy thing to read.
    Please see my arts gallery here: www.pcpfh.wordpress.com Have fun browsing!

  11. #11
    Heroic Warrior
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    STILL waiting for Mekaneck from 3/14?...
    THAT's what you get when you take a sub, I guess...

  12. #12
    Randor Grizzlor Lovechild bigassbuzz's Avatar
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    Insane levels of fail from this newest message...


    Dear Ryan Bussey,

    Thank you for contacting the online store.

    A request has been submitted to cancel shipment of your order. In some
    cases, we are unable to do so, as orders are processed for shipment
    immediately upon completion. If your order is unable to be cancelled,
    you will be notified in the form of a shipping notification email. If
    your order is unable to be cancelled and you would like a refund, you
    may refuse delivery of the shipment.

    Sincerely,
    Brady O.
    online store
    Customer Service
    MattyCollectorVIP@digitalriver.com
    Thanks Mangs.
    -Buzz out
    www.hyveofvillainy.com - Evil Action Figures

    My ORG FEEDBACK is here.

  13. #13
    Heroic Warrior BrettX209's Avatar
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    People are always asking "what's the biggest threat to MOTUC", and I still say it's Digital River. The figures are great, but for many people, sooner or later they decide the hassle just isn't worth it, especially when we're basically out of A and B list characters. I had an issue with a DCU set missing a piece that took no less than five DR "tickets" and 7-8 phone calls to straighten out.

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