castle grayskull clock, jawbridge not moving
Hi everyone, I bought a grayskull castle clock off ebay, the seller said it had never been used, it has the box and paperwork including the original receipt.
Everything works except the jawbridge, it doesn't go up and down when the alarm goes off and it flops open on it's own, it seems to be loose on the bottom pivot points. There's no chance of it coming off but it doesn't feel like it's attached to anything inside, also there aren't any rattle sounds coming from inside.
Does anyone on here have one and can tell me what's wrong with it? And if it needs a part where to get it from? (I'm in the UK).
Thanks very much.