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Thread: What is the Worst Ebay Experience You've Ever Had?

  1. #1
    Heroic Warrior
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    What is the Worst Ebay Experience You've Ever Had?

    I've had many bad experiences.

    From sellers not being honest about "like new" condition of items, to buyers sending me messages for auctions like, "Hey, will you cut ME a deal on this?" (even though the current bid is higher than what they are offering).

    But one of my worst experiences was when when I sold a MOTUC Vikor. I explicitly stated in the description (something many buyers do not read) that I only shipped in the United States. But for some reason, on this one listing, it allowed international buyers. It was a Buy It Now option, and when he bought it, I refunded the money immediately and told him that I didn't ship outside the country, as stated in the description. He became irate, said he was tired of sellers doing this, that he didn't have time to read the description (really), and that when the option is there, he buys. He threatened that he was going to contact Ebay, and he was going to fight it. He repaid, and I refunded the money again. This time, he sent me a series of profanity-laced messages, telling me I was a this and a that. Most amusing.
    Last edited by RockinHard; February 23, 2021 at 10:52am.

  2. #2
    Life is good Dice's Avatar
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    I've had mostly good experiences but I'm also a buyer and am picky about who I buy from.

    My worst experience happened so long ago I can barely remember the details other than it was some rare Heroclix I was buying. But it was the classic "my dad went into the hospital, brother is in the burn ward, I got diarrhea" excuse as to why they never shipped my goods. Eventually they shipped but I didn't get everything. Was young and dumb and didn't open a dispute.


    My other bad experience was with a seller (bigger seller/store) who had a buy it now option for the item I wanted. After waiting weeks I contacted them asking when they would ship. They told me they didn't have that item and that it wasn't their fault it wasn't in stock?? I was like, "then why the crap did you have it for sale if you didn't have it?!".

    That one ended with negative feedback (which they desperately tried to get me to change) and my money back.
    "To a great mind, nothing is little."

  3. #3
    Heroic Warrior Mark M's Avatar
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    I only had a few bad experiences on eBay mostly with buyers.

    Bought a £300 Brave Maximus from South Korea which was supposed to be brand new and when it arrived it had been opened and missing a side ramp for the elevator.

    I sold a Mospeada Legioss/Robotech Alpha to a buyer in Holland. Who contacted me with a picture of a repaired toy the same and tried to say it was mine and that it had a rrived broken and that he fixed it but wanted some of the money back. I told him that wasn't mine and that mine wasn't broke. And asked if it was broke why did you fix it and not contact me and photograph it broken.

    Another noteable experience was buying a G.I. Joe Airtight from the USA. After several weeks of waiting I contact him and asked if he had a tracking number as it still hadn't arrived. He got extremely angry and banned me from buying any of his items.
    During the course of the messages he even said that he would refund the cost of the figure but not the postage as he didn't want to be out the cost of postage. I told him the potage was more than the figure and he wasn't out the money on postage as I paid the postage. Long story short thanks to PayPal I got my money fully refunded. The figure never did turn up.

    The others were selling Transformers and a Voltron to buyers in China who tried to claim they arrived broken which was impossible. Even felt sorry for one of those guys and gave him a Gobot free that he had been enquiring about and scum like that still try and do you out of money.

  4. #4
    Court Magician MagpieMad's Avatar
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    Mine was as a seller. I sold a rare box set of omnibus editions. They normally go for close to £400, but I only got £150 which I was a bit gutted about. That's the nature of Ebay though, so I couldn't complain.

    Then the buyer showed me pictures of the collectors box, supposedly straight out of the packaging, absolutely crushed with the omnibuses all fine. The box I shipped it in (along with 2 thick layers of bubble wrap and corner protectors) was still in perfect condition. I was absolutely certain the seller had damaged the case as he only wanted the omnibuses inside. He then demanded £50 off the price! I told him to send it back to me for a full refund and he said he still wanted them and would open a case. I contacted Ebay, who basically told me to take his offer as he could trash the items, then send them back to me and I'd have nothing to resell. I put in a complaint, but was eventually forced to settle for £115! I'd actually forgotten how much that whole saga annoyed me

  5. #5
    Life is good Dice's Avatar
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    Quote Originally Posted by Mark M View Post
    ...The others were selling Transformers and a Voltron to buyers in China who tried to claim they arrived broken which was impossible.
    Quote Originally Posted by MagpieMad View Post
    ...I contacted Ebay, who basically told me to take his offer as he could trash the items, then send them back to me and I'd have nothing to resell. I put in a complaint, but was eventually forced to settle for £115!...
    These type of stories really tick me off. I'd never sell on Ebay as it seems like it's too easy for the buyer to screw the sellers.
    "To a great mind, nothing is little."

  6. #6
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    As a seller, I've been fortunate not have many really bad experiences, aside from the one I detailed at the beginning. That, and frequent potential bidders/buyers messaging me with sometimes odd reasons as to why I should allow them to purchase an item for cheaper.

    I remember selling off the Friday the 13th parts 5/6 and 7/8 combo blu-rays. Before the recent box set came out with each movie, these particular combo discs would go for $30-$70 a piece on Ebay. The only other way to get these particular movies on blu-ray at a decent price was in the 8-movie collection (which was much cheaper). When I was selling them both for Buy-it-Nows, I got so many messages like, "Hey, I can get these movies in the eight movie collection, so no reason not to let me buy them for much cheaper." Which means they were depending on a hopeful ignorance on my part so that they could swindle me and get them for cheap. I've had this kind of thing happen multiple times with various items, though.
    Last edited by RockinHard; February 23, 2021 at 02:42pm.

  7. #7
    Heroic Warrior Mark M's Avatar
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    Quote Originally Posted by Dice View Post
    These type of stories really tick me off. I'd never sell on Ebay as it seems like it's too easy for the buyer to screw the sellers.
    Thankfully though those few experiences are only a few compared to around 1500 great experiences.

    But sellers don't have as much protection against scammers as they should as there are some really scummy scammers on their with a lot of tricks to scam sellers.

    Although eBay has changed now and between them and PayPal theyu take far too much money in fees.

  8. #8
    Heroic Warrior Wakko's Avatar
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    I've had two bad experiences, both as a buyer and a seller, and one was MOTU-related.

    As a buyer: back when DC Universe Classics released the Wonder Twins as a box set, you could pre-order the set without attending SDCC, but if you wanted the Gleek figure along with the Twins, you had to get it via SDCC. There was a seller on eBay guaranteeing the set with Gleek. I contacted him and asked how he could guarantee the Gleek figure, since it was limited, and he said he had a contact at SDCC who was going to make sure he got a handful of them. So I bought his auction (which only had a small mark-up over retail) and waited for SDCC to come and go. In the meantime, the window to purchase the Twins on-line (without Gleek) closed. So SDCC ended and in a few days I received my package, MINUS Gleek, with a written apology from the seller that he hadn't been able to get any Gleeks after all. (He hadn't bothered to tell me this before sending the package, of course.) He said I could return the Twins for a full refund or keep the set at the price I paid. I was screwed, because if I returned the Twins to him, I'd have to purchase them again via eBay at a much higher price than what I'd paid him (secondary prices had already skyrocketed). I was livid. Thankfully, TheFwoosh ended up doing a raffle of a discovered stock of Gleeks a few weeks later and I got one that way. But I don't think that seller ever had a guarantee of securing the Gleek figure and just made out like a bandit on eBay selling the Twins alone. And I was a sucker.

    As a seller: Several years ago I auctioned off my loose staction figure of the 200x Jitsu. After it sold, the buyer sent me several messages saying he was worried that the notoriously fragile ponytail would break off in shipping. He sent several messages about being careful with packing it because he didn't want a broken one. He came across as really paranoid about it, and I became really suspicious. I packaged the figure very, very carefully. A few days later, I received a message from the buyer asking, "Did you send me the wrong figure? Because this one's broken." I asked him for a picture. He sent me one, and there was the figure, standing in front of the box I sent him, with the ponytail separated from the figure. It didn't look broken to me -- it looked like it had been warmed up and pulled out. But of course I couldn't prove that. He said he'd ship it back (on my dime) or keep it for a 50% refund of the purchase price. I knew I was screwed. If I paid to have him ship it back to me, I'd be receiving a now-"broken" Jitsu. I don't remember the refund I ended up giving him, but it wasn't 50%, and I still think that buyer had a plan to scam me all along.
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  9. #9
    Furst Fanatic GBglide's Avatar
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    Years ago, I bought a Jayce and the Wheeled Warriors VHS.
    The seller had apparently decided to get out of Ebay and cheat as many people as possible by not delivering. People who gave him a negative review, got one in return.
    I decided it wasn't worth the $14 I spent to ruin my 100% positive rep.

    Note: 99% of the people I deal with on Ebay are decent buyer/sellers.

  10. #10
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    I once bought a complete set of motu and pop dvds on eBay. They claimed to be actual dvds and showed pictures of the official dvd cases etc. When they arrived they were copied discs no boxes or artwork, also the episodes had been recorded from the tv and included adverts in low quality. I eventually got a refund but only after starting a dispute and had the account who sold them suspended until it was resolved

  11. #11
    Heroic Warrior Brodod's Avatar
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    Most stories here involve fraud. My story is just a noob story.
    Years ago, I found an item I wanted, I honestly am blanking on what, at a really low bid price. By now I knew about sniping so I waited patiently and ok the last 30, swooped in because my nerves couldn’t take waiting too close. I bid against whoever and won!!
    Or so I thought ... my winning bid didn’t meet the reserve price.
    And that’s how I learned about reserve prices.


    Sent from my iPhone using Tapatalk

  12. #12
    Warrior of El Shaddai He-bro's Avatar
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    Quote Originally Posted by RockinHard View Post
    "Hey, will you cut ME a deal on this?"
    I started doing this, since some of the prices are getting out of hand. If I have a price in my head, and I don't want to go higher if then I'll ask if they'll cut me a deal. One guy ask me how much, so a did low-ball him thinking he would counter offer. The price I ended up offering was only $5 less than the starting bid. He didn't even bite with that, so I'm thinking why even ask me how much just say, no, I've already have the starting bid as low as I will go.

    The good news even though his auction sat for more than one cycle he did sell it for more than I was willing to pay:
    http://ebay.us/ozFSQx


    Good for the seller, bad for me - LOL

  13. #13
    Court Magician medium_pyro's Avatar
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    There's only been one experience that did leave me fairly annoyed. A particular seller with very positive reviews had a figure I wanted for a pretty good price. I bought it without a second thought. A day later, a different seller had JUST listed the same figure, same condition for much cheaper.

    I try to find good deals so I wanted this cheaper version instead. So I politely asked the seller whom I bought the first time around for a refund...and he refused. Just a simple "no" and to expect the figure by Monday. I explained the situation and asked again if he could refund me. Again, he said no and that it was "my tough luck". Mind you, every listing of his claims to accept refunds/returns! After a while, he just quit answering my messages and he wound up NEVER sending the figure!

  14. #14
    Heroic Warrior
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    Quote Originally Posted by He-bro View Post
    I started doing this, since some of the prices are getting out of hand. If I have a price in my head, and I don't want to go higher if then I'll ask if they'll cut me a deal. One guy ask me how much, so a did low-ball him thinking he would counter offer. The price I ended up offering was only $5 less than the starting bid. He didn't even bite with that, so I'm thinking why even ask me how much just say, no, I've already have the starting bid as low as I will go.
    You sound like just the buyer all reasonable sellers want to deal with.

  15. #15
    Heroic Warrior Brasco's Avatar
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    I created my eBay account in 2004 and only really had a problem with one seller. I bought a vintage faker, paid and waited for it to come in the mail. The seller kept messaging me asking to leave positive feedback. Not that big a deal bc that’s common. Then he would ask me “well what do you think?” and “ Good stuff right?” He messaged me like 3 or 4 times.

    I was like ok this guy is just a weirdo. Figure was in great shape and just blew off the weirdness. I ended up buying a few more things from him(a couple hundred bucks) then boom, he disappeared.
    He would lure people bc he did this to a ton of people with multiple usernames and aliases.
    I still remember his username (w8lifter)
    "There's no back door to heaven just a front door to hell" - DIO RIP

  16. #16
    Heroic Warrior Bonehead's Avatar
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    I sold a Hot Toys figure valued at about $500. Due to the size of the package I sent it UPS cause shipping it through the PO was almost twice as much. I stated in the listing that it would ship via UPS with full insurance and that the buyer would have to sign for it due to the value of the box. I sent the package off no problems. I contacted the buyer and let them know when the package was scheduled to arrive and reminded him it would require a signature.

    A few days later I get a message via ebay from the buyer complaining and attacking me cause I sent it UPS and that since it needed a signature the driver just left him a notice at the front of his apartment building instead of just leaving it up front where anybody could have picked it up and walked off with it. I then instructed the buyer on how to reschedule the package for delivery. The buyer though just refused to do anything about it and then claimed that I never sent the package. So I looked up the tracking number to see where it was being held and I learned that it litteraly was sitting 2 blocks away from his house at a UPS center that was located inside a grocery store. I notified the buyer where it was at and told him to just go two blocks down the street and pick it up. He once again refused and the package was sent back to me eventually. I refunded him his money but kept the shipping cost for myself since I did no wrong. He complained and left me a negative feedback. Ebay eventually sided with him which made zero sense and he got back the shipping cost as well.

    I then relisted the item and the same guy bought it again and wanted me to send it again to him but without the signature confirmation. I refused and sent him a refund and canceled the sale. I then contacted ebay who instructed me on how to block certain buyers from my listings. Now that I know how to block certain members, I do it all the time to flaky buyers who ask stupid stuff or just seem like pests. It's not worth dealing with idiots.

  17. #17
    Heroic Warrior King Kahn's Avatar
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    One of the first things I ever bought on eBay was super fire convoy. I thought I got a steal and the seller ended up sending me a folder from the car robots series with super fire convoy on it.

    He had changed the auction after I won and changed the description. You used to be able to do that kind of thing when eBay first started. It was a lawless time.
    cogito ergo doleo

  18. #18
    In Stereo Where Available Dynamo of Eternia's Avatar
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    Probably the absolute worst was when I bought a couple of rather pricey DVD box sets from a very large ebay vendor (I won't say the name, but its under the same parent company as a relatively major website that also sells DVDs and Blu-Rays).

    The sets got pretty beat up in shipping, which itself isn't the big issue (that sort of thing happens). I contact them, they send me a prepaid return label, I sent the items back using it. In hindsight I should have gone through ebay itself for the return shipping, but didn't think about it at the time. The return label didn't have any tracking. So (whether being honest or not) they said they never got it back, and long-story short, after a lot of back and forth on this matter and filing a claim, ebay sided with the seller and I did not receive my money back (almost $200) and I no longer had the items. I was really, really, REALLY angry. And eventually I resided myself to just being out that money.

    I admit that this next part is not the most ethical thing on my part, but all I wanted was my money, or the approximate equivalent value, back...

    While I was very angry and really didn't want to deal with any aspect of this company again, about a year and a half or so later, the aforementioned large website was having a decent sale with coupon code, so I decided to do some shopping - or at least price some things out to see if the deal would be worth dealing with them again. I was debating on what to get, so there was a lot of back and forth on my part adding things to the cart, then removing some, etc. In the process of all of this, 100% by accident, I stumbled upon a glitch when doing things in a particular order that basically made the coupon code discount MUCH MUCH larger than it should have been. I was really confused at first when I saw that the total was not adding up correctly. Then when I finally realized what was happening, I decided to try and take advantage of this glitch to order several items and get roughly equivalent to the money that I was never refunded. It actually worked! I received the items at the extreme discount price with no problem. I only did it at that time to "get even" on what I was out originally. It is otherwise not my intention to rip them off.

    -------------------------------------------------------------------------------

    While the above situation was far worse overall, this next scenario is probably the worst I ever experienced in terms of sheer boneheadedness on the part of the seller.

    The seller was relatively new, but what feedback he had was good so far. He had a PS1 game that I was looking to buy listed as disc only and in very good condition. I was looking to get this game at a decent price (listings with the packaging, etc were all rather high), and his price was decent. Now, being that it is disc only, of course I did not expect it to include the original packing, manual, or anything like that. But I did expect the disc to be placed in some kind of generic case or sleeve, which is just a basic standard...

    When I received it, the plain, bare disc was just thrown into a bubble envelope. No case, no sleeve, etc. Then in looking over the disc (which was listed in VERY GOOD condition), it had several scratches on it, most of which had to have been there since before he sent it. Now I wasn't so much concerned about the cosmetic condition of the bottom of the disc, but I did want to make sure if worked. So I ended up thoroughly testing the disc, and luckily it worked just fine and the scratches did not stop it from working.

    Still, I was pretty mad over how the seller handled this. In the ultimate twist of irony, before I reached out to the seller regarding this, he messaged me saying that he saw through tracking that I received the game, and asking if I could give him positive feedback as he has someone else trying to give him negative feedback (I can only imagine what other blunder he made for that to happen).

    I ended up leaving neutral feedback rather than negative, and cited the lack of protection of the disc. He replies to the feedback saying that the listing didn't include a case or sleeve. I replied back saying that putting the disc in some basic generic packaging for protection is standard.

    I also messaged him, explaining why I was giving him that feedback, and stated that he should make it a point in the future to put the disc in some kind of basic packaging to protect it, and not list it in "very good" condition if there are scratches on it like that. He replied in a rather snarky tone saying that if I want a game in that good of condition, I should go to Best Buy and buy a new game for a current system. I replied back stating that I'm just trying to give him some friendly advice so that he doesn't run into these issues again, and he is going to get more negative feedback if he keeps handling things like this. That was pretty much the end of it.

    I happened to check sometime later and his account is no longer active. I wonder why.
    ____________________________________________

  19. #19
    Heroic Warrior Rikki Roxx's Avatar
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    I've been pretty lucky so far, I guess. I've been ordering a lot of stuff over the past year, since it's tough to go out and all, and so far I haven't had anything too bad happen.

    The worst would technically have been almost 20 years ago already, around 2001 or 2002, I guess. I was looking for a somewhat rare Toy Biz WCW figure that had never really turned up in stores in my area, and also almost never turned up on eBay, either. When it did turn up, it wasn't like really expensive or anything, but sometimes weeks or months would go by and you wouldn't see it. It was one of the last ones I needed for my collection, so I'd always check for it until finally it showed up at a reasonable price. Snagged it, did the deal, waited to hear from the guy... nothing. Back then you'd communicate through regular email, so after I don't remember how long I emailed the guy, and got the whole "Oh, yeah, my bad, I broke my arm and I've been dealing with that but I'm totally gonna mail it out this weekend" thing. I think I waited another week, emailed them again, never heard back, never got the figure. That was the first and last time that's happened to me, and it wasn't a matter of a lot of money, but it was still annoying.

    For the record, I did end up getting that figure much later on down the line from someone else... but I ended up paying about twice as much as I would've the first time around.

    That was the only time I had something just plain not show up. One time a few months ago, I did order a used Hulk Hogan action figure and got a completely different one than what was pictured, and that was pretty annoying. I was looking for a very specific one for a custom job - a Toy Biz "WCW Smash N Slam" Hogan - and instead they sent me a Jakks WWF R3 Scan Hogan figure, which wasn't what was in the photo OR the description. Maybe they got my order mixed up with someone else's, I don't know. I just shrugged it off, since I can still use it for something else, but that was weird.

    The thing that kind of annoyed me the most wasn't directly an eBay thing, or at least it wasn't the fault of eBay or the seller. Back in like October or November I bought a SNES game from a seller only a few states away, and it was supposed to be delivered within a week. But then it got lost in the mail and took about two months to arrive. After about three weeks I messaged the seller to see if he knew anything on his end, but he didn't, just that he had shipped it (which the tracking confirmed). He said if it didn't show up in another week or two to let him know and he'd just refund my money, but I told him I'd just wait on it because I knew it wasn't his fault. They must've lost it pretty good, because there were no Tracking updates or anything for weeks and weeks, until like three days before it showed up I suddenly got a notice saying it was "In Transit". By that point I'd more or less forgotten about it, and was a couple of days away from just ordering another copy, but in the end it showed up... just really, really late. I'd blame the holiday rush at the post offices since they were a complete mess for all of December and early January, except that I ordered it way before that and most of the things I'd ordered up until the first week of December still showed up on-schedule. So it's like they just lost it in a pile of stuff for all of November and December, must have stumbled across it sometime in January, and then finally delivered it. But I was really aggravated with all that time going by and not being able to get any tracking updates or anything. It happens, I guess.
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  20. #20
    Court Magician Timpopkid's Avatar
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    The new payment method for sellers is my current bad experience with eBay.

  21. #21
    Heroic Warrior Iluvart's Avatar
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    The vast majority of my eBay experiences are good.

    But one instance comes to mind.

    I had purchased the POP Classics Swiftwind from an interstate seller in Australia that had 100% positive feedback.

    The shipping time should have around two weeks, tops. A whole month went by and I hadn't received it. The seller was very quick to respond and said it was posted the day payment was made. I also had no reason not to trust the seller given their feedback history.

    I rang the postal service and it turns out the parcel had made its way to another state south of where I was, when it should had just been sent east. Then the parcel was sent back to the originating state. The postal service did give me periodic updates, and I think after another two weeks, the parcel finally arrived.

    Although the item was packaged quite securely, the outer box was close to being completely shredded, and the inner POP Classics mailer box had holes throughout.

    Thankfully, the Swiftwind figure was undamaged, and I was able to save most of the inner box with the bio.

    Not sure what happened to the parcel for it to arrive in such a condition....

  22. #22
    Heroic Warrior
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    Quote Originally Posted by Iluvart View Post
    The vast majority of my eBay experiences are good.

    But one instance comes to mind.

    I had purchased the POP Classics Swiftwind from an interstate seller in Australia that had 100% positive feedback.

    The shipping time should have around two weeks, tops. A whole month went by and I hadn't received it. The seller was very quick to respond and said it was posted the day payment was made. I also had no reason not to trust the seller given their feedback history.

    I rang the postal service and it turns out the parcel had made its way to another state south of where I was, when it should had just been sent east. Then the parcel was sent back to the originating state. The postal service did give me periodic updates, and I think after another two weeks, the parcel finally arrived.

    Although the item was packaged quite securely, the outer box was close to being completely shredded, and the inner POP Classics mailer box had holes throughout.

    Thankfully, the Swiftwind figure was undamaged, and I was able to save most of the inner box with the bio.

    Not sure what happened to the parcel for it to arrive in such a condition....
    That doesn't sound like an Ebay issue . . .

  23. #23
    Broncos lovin' admin! dorrmann's Avatar
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    Quote Originally Posted by Brasco View Post
    I still remember his username (w8lifter)
    If my memory serves, he pulled some scams here on the forums too.

  24. #24
    Master of Arms He-Fan's Avatar
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    Chris here...

    I've actually been very lucky, the worst eBay scam I was involved in was when I bought a microphone for £400 and the seller messaged me suggesting we cancel the transaction through eBay and take it private, to save on "the fees that [he] & I both pay". I declined to accept this suggestion. Needless to say, my mic never turned up after he allegedly sent it, and after opening a case I got my money back. However, someone else could easily have fallen for that and ended up with no redress because they would have taken it outside of eBay!

    The only other one that sticks out in my mind is when I bought some audiobooks on cassette from somebody which I won via auction, he was unhappy that they finished for such a low price and so charged me combined shipping of something like £5.99 for a package that cost him less than £1.00 to send.

    Other than that, I've had a couple of items damaged due to poor packaging and a couple of "not as described" that I've had to return, but overall, especially after reading some of these stories, I feel very fortunate!

    Take care...
    Part of the "Kidult" craze long before it was a thing! : )

  25. #25
    Heroic Warrior Fandabidozi's Avatar
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    I bought Dark Forces: Rebel Agent novel since my kindle version was corrupted for about £2.00. Book arrived and there had been some kinda massive spider squashed inside that had absorbed through most of the inside pages.

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